All reviews for Hotwater DRX

My husband who normally takes care of our hut tub was out of town for an extended period of time - I called hot water drx for a one time drain and clean. Not only did they get me in quickly, they were communicative and had an awesome follow up as I wasn’t home at the time of service. My husband is gone a lot for military service and I’ll absolutely be using them again.

Very polite staff and great workers.

Very polite and did a great job

Always great service and fair pricing

Here on time and very knowledgeable of what needs to be done.
ThanK you!

Very knowledgable! Gives you options and talks you through everything, lucky to have them so close!

Outstanding service! From calling in to finishing the job! Highly recommend!

They were super helpful and prompt in helping me repair my hot tub. Very friendly and informative 👍.

Professional, knowledgeable and dependable. They take the worry out of my pool and spa.

I am very happy with the service provided! Always responsive, professional. They’ve gone out of their way to accommodate our families needs. Highly recommend.

Just made a switch from another pool company. I’m blown away. Ceaser and his team where amazing. So glad we found DRX!!

I had hot water doctor out today to put a new thermostat in our 25-year-old spa. Wonderful service very knowledgeable and professional .I recommend them highly ,great experience!

Great communication and excellent service! I have been able to enjoy the summer without having to worry about my pool.

Have used several pool maintenance companies in the past three years, kept switching until I found a company that does the job right. I've used Hot Water DR. now for the past 3 Spring and Winter turn-up/down maintenance cycles, 5 -stars all the way.

They opened our pool and fixed our hot tub all within a few hours. Highly recommended. They even said to call anytime with questions on pool chemicals.

They provide a great service, very professional and easy to work with. I would highly recommend them to manage your pool and hot tub.

This company is the epitome of customer service. They serviced my tub and is now up and running with no leaks , already up to temp and I cant believe how precise and in expensive they were ! I am a customer for life now ! Thanks again gentlemen you did a fine job .

Jill, Cesar and the Hotwater DRX team were fantastic to work with! Prompt communication and very knowledgeable of the products they service. I’d highly recommend Hotwater DRX for your pool or hottub needs!

Cannot recommend these guys enough! They came out quickly to diagnose the issues with my hot tub, put together a quote for the many issues I needed repaired/replaced, ordered the materials, and came back out out to install everything! Overall, it was about a one week process which is simply impressive for this line of business and at this time of year (very busy with winterization schedules).

Between my hot tub being very old and the sheer number of issues that needed their attention (new pumps, new heater, new main motherboard, etc.), they were working here from about 10:30am-8:30pm non-stop. I felt awful because they didn't even take a break to eat lunch or anything.. I offered them a beer but, hard working professionals as they are, they rejected my offer LOL

Thank you guys so much! I will absolutely be coming back to you if ever I need assistance with my hot tub (and I respect you if you choose not to answer my call haha)

Highly recommend Hotwater DRX to anyone needing service on their pool/hot tub equipment. Very prompt service, Extremely nice professional on the phone, kept me informed of costs for every step of the repair, and very quickly and professionally completed the repair on our Hot Tub. I will call them for all my Spa needs in the future!

We were SO excited to get our new Hot Tub and looking forward to using it all the time! Unfortunately we quickly realized that our hectic schedules with our business, taking care of the kids, and traveling didn't necessarily allow us to give the time and attention our hot tub needed. The majority of the time we wanted to use it we'd open it and find green water, smelly water, or it would foam up so bad we felt like we dumped an entire super size can of bubbles into the tub. We heard about Hotwater DRX and gave them a try and have had a hot tub "at the ready" ever since! We've just passed our 18 month point of service and there has not been 1 time that we've been unable to enjoy our hot tub! Thank you Lindsey and team! You guys are the best!