All reviews for R & L Heating and Cooling

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    5

    Mitchell was veryknowledgeable, courteous and helpful. Thank you for sending him to our home.

    5

    Ray and his crew of experts are the best. When you lose AC late Friday night. Temp 85 in house. They are there next day 8:00am. Joe ran tests. Able to replace part needed. Up and cooling again before 9:30. Ran other tests to make sure cooling system within guidelines. Never hard sell. What is needed and done right. Will always recommend Hearthside.

    5

    Had JR come out and work on my York Furnace. He not only took care of the furnace, But found a major issue with my hot water heater blowing out carbon monoxide into my work room. He resolved that issue until I can upgrade it. Thank you very much.

    5

    R&L Hearthside is a pleasure to work with. Employees notify when on their way and communicate project expectations and deadlines well

    5

    Had them replace the fan motor and fan blade for central AC unit. Hearthside was prompt and courteous. Other HVAC places had a few days wait time, so I was happy that Hearthside could do the repair first thing the next day after my call. Their hourly labor rate is $85, comparable to other companies. Service call fee was $45. Others had a service charge of $85-98, which includes 15 minute to 1/2 hour diagnosis/labor. Joe took the time to review basic ongoing maintenance and was very helpful.

    5

    My heat went out when the temperatures were in single digits. The company sent out a representative so quickly and worked on my heating system to solve the problem. What I appreciate was the fact they testing everything and narrowed down the problem. Went and purchased the part and came back and had it up and running. Also all the education was appreciated as well. My furnace is good but when it does need to be replaced I will be hiring Hearthside Heating.

    5

    The gentleman that serviced our air-conditioning unit today was superb, He explained everything that he was doing and why he was doing it thank you RNL heating and cooling.

    5

    30 year ago Ray and his team installed an complete heating and cooling system in my home. I have not had a problem with that system in the last 30 years. Ray and his team recently installed a new healing and cooling system including air ducts and a hot water tank system in my second home. I can honestly say that heartside heating work, equipment and Integrity is very professional and does excellent job

    5

    I had an AC outage late last night on the eve of a 90+ degree day. Hearthside was able to quickly resolve and repair the issue at a very competitive price. I appreciated being contacted prior to the techs arrival. The service technician was polite and professional. Would definitely use again.

    Thanks for saving the day!

    5

    100/10 would recommend Hearthside to anyone, I grew up in Madison heights and it's nice knowing I have reliable people I can trust for maintenance in my hometown. Kyle (I believe) was very knowledgeable, professional, and great at explaining exactly what work needed addressing. Thank you for the great work!

    5

    Jason and his partner were both amazing, quick, and very friendly... Would absolutely have them back for any repairs...

    5

    Hearthside Heating stands alone in my personal experiences, performing work with professionalism and absolute integrity. I'll hire them again and again due to their value. We worked with two other HVAC companies previously and each project ended poorly. Hearthside Heating delivered and Joe is fantastic.

    5

    First time using Hearthside Heating and I am very pleased. I called on a Sunday and was pleasantly surprised to speak with a person (vs. leaving a voicemail). She told me she'd have a technician call, and he did within 15 mins. We decided that a Monday appointment would be the best option and I got a call promptly after they opened with an appointment time. The technician arrived on time (even a bit early). He gave me a full overview of what he felt was needed, we discussed options, and then he went forward with the plan. I am very pleased with his professionalism and the work that was done. I plan to use Hearthside for all my HVAC needs in the future! Highly recommend.

    5

    Ready and willing to help at anytime, best service and best prices. I highly recommend this company, as they took care of me when another company was trying to wayyyy over charge.

    5

    If there's a better heating and cooling company out there. I haven't found it! The staff of Diana, Jackie and Ray,(the owner), are truly heaven sent. I'm always satisfied with their services. I won't go anywhere else. Thank you!

    5

    The best company I've ever used for these services. I can't speak highly enough of Ray and his colleagues. They have done work for me at several homes, and have solved many of my heating and cooling problems/needs quickly, professionally, and with a care that goes well beyond the normal. Trust is so important, and I wouldn't trust anyone else!!

    5

    We had a complicated and unusual installation situation. The Hearthside crew was very conscientious, professional and thorough. The price was very fair. The owner, Raymond, stayed in frequent communication and supervision of the installation, and was helpful during the city inspection. They’re top flight professionals.

    5

    I could not be more happy with the service I got from R&L Heating & Cooling. They are a professional and skilled at what they do. I would highly recommend them for your heating and cooling needs.

    5

    Excellent service from start to finish! The install was fast, clean, and professional. Highly recommend for any heating and cooling needs!

    5

    Joe is my guy. Timely, professional, nice. I like developing a relationship with the people who work on my home, it just makes me feel more comfortable.

    5

    The installation of our furnace and air conditioner compressor was challenging, since we don't have a basement and the compressor was some distance from the rest of the HVAC unit. Several heating and cooling companies didn't even submit bids. Ray was very clear as to what would be required, how much time would be involved and the issues that we might encounter with the inspector. He was right on the money in terms of every detail. The cost was very reasonable and consistent with his initial quote. His two workmen were very professional, conscientious and efficient. They seemed to enjoy the challenges that our installation presented. Ray was present during the inspector's visit, and helpful in negotiating and clarifying what steps we needed to take to meet the code requirements. All in all, Hearthside Heating are top notch professionals. We will continue to work with them as long as we own a house.