All reviews for Mastercraft Heating, Cooling, Plumbing, & Electrical

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    5

    Doug done awesome work on meeting our needs. You should give him a big thank you for doing awesome work on servicing our equipment...

    5

    Great job and walked me through setup of new furnace.cleaned up everything before leaving.

    5

    Kevin, Connor and Mike did very great job at AC Furnace installation. Helped with all the questions. Highly recommend

    5

    We had a great experience with Tim! Our furnace (that is only 14 months old and under warranty) had been leaking water when the AC is on. One technician came out a week ago but the problem persisted. Tim came in and unclogged the drain pipe right away, fixing the issue within 5 minutes. He also showed us how to clean it out regularly and gave us some other helpful tips. The best part was, he worked around OUR schedule and came out when we were home and available. He was extremely personable and friendly. Highly recommend!

    5

    Bob was prompt. He was courteous, professional and VERY knowledgeable.
    I'm looking forward to having Mastercraft
    install a new furnace with A/C and upgraded electrical panel.

    5

    Very professional, great customer service from answering the phones to setting up my appointment. They gave me a courtesy call when the service technician was on their way. After my repair my a/c worked great!! They also left me a quote for replacement. No pressure for sales!! I decided to replace my system, they credited my repair towards my new system!!! The install was flawless, professional!! Very happy with the whole process!!! I would recommend Mastercraft Heating & Cooling!! Thank you Mastercraft!!

    5

    Had a new furnace installed. Chuck is very friendly and did a great job. Definitely would recommend Mastercraft.

    5

    We had a new furnace, air cleaner, humidifier and A/C installed. Everyone from the first technician that came out to look at our old unit to the entire installation crew were professional, polite and thoughtful. I would highly recommend Mastercraft for your home heating and A/C installation and maintenance.

    5

    Tidy timely and great craftsmanship. My washer receptacle went from a sparking fire hazard to safe and ready to work.

    5

    Excellent service. The technician Oscar Castillo was extremely knowledgeable and efficient. He was able to diagnose and correct the problem the same day.

    5

    We had a new switch and wiring for a ceiling fan added in our living room. Clay and David worked very well together & both of them were very professional and knowledgeable. They cleaned up after the job was completed. I would definitely use them again!

    5

    Steve is the man! Great service, great business ethics, and him/his team will take awesome care of you. Highly recommend.

    5

    We had them install a Generac generator.The workers did a great job. Very courteous and friendly. The install went very well.

    5

    Tim was great - came at the expected time (even though I had forgotten he was coming) and was knowledgeable about a part that, although it had not gone bad, was ready to be replaced before the coldest Michigan winter months set in. Friendly and efficient - thanks, Tim!

    5

    Really outstanding installation of my new furnace and air conditioning! The service was excellent and the employees cleaned up the discarded furnance and air conditioner equipment well and took pictures of their newly installed work and also showed a video of how to properly change the filter.! Awesome job!

    5

    Tim Graham was a very professional and experienced technician. I would recommend Tim and the Mastercraft team to everyone. Im very happy with the work he completed. You don’t find people that care about the customer and what they do now a days. I highly recommend Tim and the Mastercraft team to do all your service needs to prepare your home for winter and summer.

    5

    We had Bobby come and figure out why our furnace would not kick in this am. He was very easy to understand and fixed a minor problem we can deal with in the future. He came as promised and called when on the way so all was easy and fixed.

    5

    Kyle from Mastercraft Heating & Cooling is an excellent technician and the reason I call on them. He thoroughly does HVAC servicing, cleaning/scrubbing where needed, and is knowledgeable/thoughtful at every step. I highly recommend Kyle at Mastercraft.

    5

    TJ was professional, knowledgeable, and on time. I am very happy with the work performed installing my furnace by TJ and would prefer him to do any further work I may need in the future.

    5

    We had a new Trane furnace installed by Tre and his partner TJ, both men were very polite showed up when they said they would finished the job the same day, helped us with setting up thermostat on our phones & had everything cleaned up when they left. Also want to give a shout out to Dave who inspected our furnace the day before

    5

    Very satisfied with Mastercraft. We asked them to replace the humidifier on our furnace. Pricing was fair and Kyle, with ten years experience, was right on time, courteous, professional, and did an expert installation.