All reviews for Homeplace
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Shawn and Tony did an excellent job with inside dryer and air duct cleaning. Homeplace was on site to clean primary dryer vent lines at my association so they made other services available at a group rate. Nicely done!
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I had a dryer vent screen on my roof that clogged up my entire system. These guys took the time to clear all of it out and it was not easy due to so many twists and turns in my ventilation system. I was present during the process and I commend their efforts! I was not sure what the problem was and was frustrated; now I am back in business. Thank you so much, Homeplace!
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Tim was beyond amazing. Personal, professional and answered all questions. Was very knowledgeable about his craft and is beyond honest. I would 100% recommend this company to anyone looking for this type of work. I had the ducts, dryer vent and chimney cleaned. Best service and pricing for this type of work.
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We had a great experience with Charlie. He told us he has been doing this for over 40 years and it shows! He is very kind, knowledgeable and honest with suggestions and preventative maintenance. I highly recommend Charlie and will be asking for him again in the future!
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Just wanted to let you know that your customer service people are awesome! I spoke with Lisa the other day and she was extremely helpful! Not to mention knowledgeable, every question i asked she had an answer. Customer service is not dead!
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Shawn did a very thorough and professional job cleaning our dryer venting from the unit thru the attic. He explained his work and cleaned up thoroughly afterwards. I highly recommend him for anyone considering using Homeplace.
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I spoke with Josiah to set up furnace duct and vent cleaning for a townhome I recently purchased. He explained other services often done going into a new home, including A/C check and dryer vent cleaning, which I added. I was lucky to get an appointment in a few days as the crew was already in my area. Shawn and Tony called the day of the appointment and were running early. I wasn't, so had to postpone 30 minutes and they were ok with that. I met them at the door and they proceeded to do all the services quickly and efficiently, and explained things before and after. They removed their shoes without asking and were friendly and professional throughout. Items were very dirty and I appreciate they took away the old furnace filter and cleaned as best they could the dryer lint from outside. Great experience and prices for all services. Will definitely call them again in the future.
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Homeplace offered inside dryer vent cleaning at a great group rate (thank you Rita for scheduling my appointment & answering my many questions with such knowledge & patience!) at the same time our HOA performed the scheduled cleaning of exterior primary dryer vent lines. Shawn & Tony were professional, personable & efficient. They answered my questions, explained what they were going to do and the final results. Great guys & great service! Thank you!
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Jordan in the office was very helpful in getting the appointment set up and selecting what services would be best for my home. The technicians Trey and Marco were on time, friendly, and professional. They even got a bunch of gunk out of my dryer vent which I’m sure will increase the performance of my dryer cycles. Great job!
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Shawn and Tony provided duct cleaning and dryer reconnect services for me today. They were right on time, professional and efficient.
They also explained how my ducts are setup, which was good to know. Most importantly, they were patient with my anxious pup, really nice guys.
Great job! -
Shawn & Tony came out on Thursday, 5/18/23 to clean our dryer vent from the dryer thru to the outside. They were prompt, answered any questions we had and they did an outstanding job. It turned out that the dryer and vent were very dirty and we could not believe how much they removed.
Thank you guys for the great work and we would highly recommend using this company. -
Tim from Home Place furnace and mechanical came out and did our dryer vents and did an awesome job, and it did not take him forever to get it done. Very polite and professional. The company is lucky to have an employee like you. Will definitely recommend to family and friends. Thanks Tim
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Homeplace Furnace and Duct Cleaning came out to clean the dryer ducts at our condo. There were quite a few ducts needing cleaning and unfortunately they missed ours by accident. But Tim came out, realized the mistake and quickly and efficiently cleaned out our dryer vent. Back to normal. I really appreciate how responsive they were and willing to own their own work. I'll be calling them again when I need some help. Thanks!
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I had my ducts cleaned by these guys the other day. The tech made some other recommendations for me that made a lot of sense. He showed me what was wrong/dirty and explained why it would be smart to get it cleaned/fixed. He was super friendly and got the job done quickly. I ended up having an issue with my water heater panel - the knob was missing, so I wasn't able to start the unit. I contacted them and they hustled for 2 days to find a solution for me. They sent the tech back out to problem solve and when that didn't work, they called around until they could find me a replacement knob that worked. They stayed in contact with me the whole time and the owner himself came out to make sure the new knob worked. The service was outstanding. They earned a customer for life!
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Received a group rate to have the inside portion of my dryer vent line cleaned while they were doing the outside in my townhome area. It was easy to make the appointment; associate was very friendly. Ethan showed up at the allotted time and very kindly and professionally explained what he was going to do and answered my questions. He completed the task in less than 5 min. and was on his merry way. I would definitely use them again and highly recommend the company.
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Highly recommend - Charlie and Micah were very professional and kind and just really nice guys that take pride in their work. Thanks for the guidance and the great work getting my vents, furnace and water heater cleaned.
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Shawn and Tony were our techs. They were very knowledgeable and respectful of our home and us. They took their shoes off and kept us updated on everything they were doing. We had a different duct cleaning company previously and was hesitant about having it done again. The other company left our home dirty and dusty. Shawn and Tony were spotless in their techniques and didn’t up sell us anything we didn’t want. Such a great company to deal with. Thank you.
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Tony and Shawn were very polite, professional, accommodating, and efficient. My house was a mess, but they found their way through and got everything done well. I would definitely use them again. In fact I will request for them, and also recommend them. I hope ‘Home Placement’ will retain these good workers and reward them appropriately…..because it really is these people who bring in/retain business!
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When I scheduled, I requested a simple 5 minute heads up phone call since I’d be at work. They showed up at 9:30 without calling and then left. I’m quite disappointed in this miscommunication and when I called, they did not offer anything to correct the situation.
Update: Josh reached out within 24 hours and addressed the situation. He was very professional and made a solid effort to correct the miscommunication. Tim came out to do the job the very next day and was punctual and professional. I am very pleased with how both of these men corrected this simple mistake. Thank you very much for your service. -
Micha did an excellent job cleaning out the dryer vents inside my house. He was polite, friendly, and knowledgeable. The job was done quickly and competently for a fair and reasonable price. 0 complaints.
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Homeplace was hired by my Townhouse HOA to clean the external dryer vents and also offered an internal cleaning for an extra fee. Since I recently bought this place it seemed like a good idea to do the full cleaning as I have no way of knowing the last time it was done. I missed them when they first came to my door by about 10 minutes. I called back and they were able to get back to my place within 15 minutes. Shawn and Tony arrived and they were very professional and courteous and immediately got to work and the vents were cleaned very quickly.