All reviews for Modern Plumbing & Heating
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Water softener installation went perfectly. Terrific service!
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Excellent team over here. Their work and communication is second to none and are capable of minor fixes, emergency calls, and new full home rough ins. Highly recommend.
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Called and they were able to fit me in the next day.
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Our experience was so awesome! Scheduling was a breeze and the problem was solved with in 20 minutes. So smooth, I will definitely be using this company again!
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I had a frozen septic line from the house. Modern Plumbing was able to get out to the house right away and clear the line out for me. Jared and Angel were awesome! I appreciate the great customer service!
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Modern Plumbing & Heating was an absolute pleasure to work with. Vince and Jordan kept me up to date on their arrival and completed the job to perfection. I appreciated their quick response from estimate to the job being completed. Thank you!
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Called them in the middle of the night for a sump pump failure. Vince was amazing! He talked us through checking the power sources. Highly recommend this local company!
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Wayne did a fantastic job, identified the problem right away. Have always gotten a speedy response.
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Modern plumbing has provided us with plumbing and HVAC services for our last 20 projects. Their field work is professional and their team is skilled and communicative. Excellent follow up and friendly to work with I highly recommend them! Bob Kirchoff Ireland Homes LLC
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Could not be happier with the quick response when my furnace died in the middle of the night. Wayne quickly diagnosed the issue and walked me thru my options and timeline. I went with a new furnace and the whole process took around 6 hours to have heat again. I’ll definitely be working with Modern for future heating and plumbing work!
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Wayne went above and beyond helping me. I was nervous in having someone come out and take advantage of me and paying a crazy amount, that sure was not the case. I will definitely be using them again. Great pricing also.
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I respect companies that value customer experience. Thank you JC for listening and taking action.
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Oh my gosh! Our experience was amazing! They got to us in less than a week, came when they said they would, did an awesome job at a reasonable price! Highly professional! I would recommend them to anyone!
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I’m a local contractor that has begun using Modern Plumbing & Heating for my projects this year. They’ve been nothing but great to work with. Fair pricing, timely scheduling, great communication makes them stand out from others I’ve worked with in the past. I work with commercial, residential and some niche customers and Modern has been able to help on all fronts. I highly recommended them to anyone including all my clientele!
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Service was excellent, technician took the time to answer questions and explain all details.
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We had a leak in our laundry plumbing and George came out and found the problem and repaired it. George is professional, smart and did a great job.
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Great customer service and fast scheduling. George helped identify a problem I didn't even have him out for, saving me from an expensive emergency call and keeping my water running!
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Our AC unit was struggling to cool the house on a verrrrrry hot MN weekend, called and they made us an appointment to get someone out. Worked with Wayne and he was wonderful, very kind and honest and punctual (was actually here hours earlier than our appointment which who doesn’t want AC working sooner rather than later, pleased with that!) he got it up and running again and gave us a more than reasonable quote for a new unit in the future to give us an idea of what to start saving for, even offered to rebate the cost of this service if this didn’t solve our problem and long term and it struggled to keep up next summer! Great customer service and felt like really looking after us as customers for the long term/standing behind his service. He even cleaned it for no extra cost and added a little extra refrigerant for us to make sure we were set (we have two little babies in the house and I think as a dad himself he wanted to make sure our little family was taken care of) so happy with the service, so glad they were highly recommended to me by the Plymouth mamas Facebook page, I’ll be posting to the ladies there that we had a great experience as well. Thanks Wayne!
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Our tech, Jared, was knowledgeable, professional and quick to get our new hot water heater installed! Highly recommend!
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Fastest turn around and very professional team. Highly recommend! Thank you for making it so easy to get an estimate!
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I called in on a Sunday with a plumbing emergency that was leaking substantial water into the basement. Jordan offered to look at a video of the issue to hopefully offer advice to slow down or possibly stop the leaking. His advice was dead on. Now we’re in a watch and wait state. He saved my basement and saved a weekend premium visit. This isn’t something he had to do. Most companies would not have made such an offer. This is above and beyond.
So this review really isn’t even for quality of service since they haven’t even come out yet.
This is for a general manager and company willing to share their expertise to help get me out of a bind.
How many experiences across the home services sector could you say that about?
Whole-hearted 5 star rating.