All reviews for Appliance Hero
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Incredibly easy to book with! Friendly, kind and efficient. I would recommend them to anyone!
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Very easy scheduling process, prompt, great communication prior to visit and fixed our oven in under an hour!
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Cooper was outstanding. Very knowledgeable and worked hard and fast. Highly recommend.
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They were very frank about what needed to be done- even when it meant less business for them! (It was a better deal for me to buy a new one than have it fixed.) Nice people. Would work with them again.
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Roy saved us from a very large AC repair. Thank you for your work and great service.
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Roy and his wife were respectable, knowledgeable, fair, and all around easy to work with. I would rate there service a six if possible.
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Responded quickly for service. Roy was very friendly and professional. Was able to diagnose the issue quickly. Would highly recommend.
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When everyone is booked out 2 to 3 weeks he came and fix my ac the very next morning. 5 stars and gonna recommend for anyone I see needing service in our area
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It has been a pleasure working with Beth and Roy. Appliance Hero is more of an Air Conditioning Hero!
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Really did an amazing job. Very happy to support a local business who do such good work. On time, super transparent about pricing, did great work. Cannot recommend highly enough.
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Devin came out on time and prepared.......replaced the part causing the main issue and then diagnosed an additional issue and ran and got the additional part and got us up and running. Incredibly smart, professional and knowledgeable. I would recommend this company to anyone!!
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They were unable to book an appointment to come to my home, but Beth went above and beyond in providing directions so that I could repair the minor issue on my own. Good luck finding customer service like that anywhere else. Needless to say, they will be the first call for help with my appliances in the future.
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Our diagnosis was quick and accurate, and resulted in getting us a new fridge under extended warranty. We had a small hiccup with service that was quickly made right with no fuss. This is a delightful company to work with.
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Roy
My serviceman was very professional responsive, and affordable. He found a great deal on a refrigerator took out the old one and replaced with a new one!
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We are so happy we hired Appliance Hero to fix our water heater after we came home from vacation to water disaster in our basement. The service was perfect and the owner was very friendly and knowledgeable. I’ll definitely hire this company again!
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Great experience with Beth (owner) and Frank (fixed my 30 year old washing machine).
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Well, we just found our AC/furnace/gas fireplace guy. We've lived in our home for over 4 years and we have tried several companies for servicing our furnace. Most of them charged way too much, and certainly did not go out of their way to provide information that we needed to know, that we didn't know we needed to know. You will struggle to find better customer service. I also love that they are a husband and wife team, and not a big corporate franchise, and yet they still managed to make a super last minute visit when our AC started to go out.
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I called over the weekend about my wash machine. They came out Monday afternoon! Devin is so professional and personable! I will definitely use this company again!!
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We had our AC go out this weekend, and have been miserable with the 90+ degrees heat. We so appreciative Roy coming on a holiday weekend to help us out. We also appreciated them being completely honest about all costs and repairs throughout the whole process, while also giving us some helpful tips through it all. We highly recommend!!!
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We are so thankful to have found Roy. He repaired our washing machine and dishwasher. We have older machines and did not want to part with them yet. He is helping us to be able to continue to use them and get many more years out of them. When he was here fixing the dishwasher, our kitchen sink had a problem of long standing and he was able to help us with that as well. He is affordable, efficient, kind, and professional. He followed up with us to make sure the washer and dishwasher were working. On top of all of that, he is not judgmental about the messy laundry room and kitchen!
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I needed a pro to move a custom built-in refrigerator and had no idea who would do this. After most places tried to sell me something else, I used an internet search to find Appliance Hero. Roy came by that same day and figured out how to engage the wheels and move it. Fairly priced, friendly, and ready for anything. I would and will turn to him first for future appliance related needs.