All reviews for BWS Plumbing, Heating & Air Conditioning

Professional and efficient as usual - we’ve had them here a few times now for various maintenance and installations

*edit 6.17.25
Still super great ~ this time the appliances original to the house have met their end and Mike and the rest were super knowledgeable and patient helping us figure out how to proceed.

*edit 1.20.26
Still great - adjusted some things around the house after the furnace threw some error codes. House is warm now, can’t ask for anything more than that ❤️

Fast, professional and William gave me the first straight answer and great ideas I’ve gotten on my heating system. I had tried 8 different contractors over 5 years, but BWS was the only one that delivered for me.

Mike is a nice guy and very knowledgeable about his work never pushed me to decide he explained for me what needs to be done that is a fantastic customer approach thanks Mike .

William explained each step of the boiler system repair, involving problem diagnosis, unclogging a pipe, replacing a pressure relief valve, installing an autofill valve and shutoff valve, and flushing the entire radiator system throughout the house. Work was performed professionally. Highly recommended.

One of the best service visits I have ever had in regard to HVAC. I didn't just get my dual capacitor changed on my 20 year old AC unit I got an education by my technician Mike VanKempen! Absolute professional at his craft. Will Use BWS again in the future.

Mike did a great job. On time, smart, answered all of my questions. We ended up with a new HVAC unit and felt really good we made the right decision going with BWS.

We received a same day repair to our gas line. The plumber Michael was top notch and very fast. Highly recommended!

Excellent and quick service from Michael. He allayed all my outdoor faucet leak concerns, suggested a self remedy under his supervision, and the cost was covered under our monthly membership program. Complete satisfaction from a 15-year veteran plumbing professional, all with a courteous smile!

Michael was top notch in his knowledge and professionalism. His honesty and advice in explaining my particular plumbing problem was appreciated. I’ll use BWS again!

I had my annual Plumbing Inspection with my Angel Michael. I had 2 faucet issues which he fixed unexpectedly on the spot! He also fixed my humidifier, which I had installed incorrectly! Friendly, courteous, knowledgeable, not bad on the eyes either! I will definitely be keeping my comfy Club forever!

Mike did a fantastic job - we now have heat and the price was very reasonable. He didn’t try to upsell me, he listened to what I wanted and made sure he did a great, safe job without unnecessary frills.

Steven was the best! He was professional, knowledgeable, kind, and so helpful! I couldn’t have asked for better service. Will definitely be using these guys again! Thank you Steven!

Kevin, ops manager, provided exceptional customer service. Mike was the technician, very knowledgeable with boiler systems, fortunate to have him fix up our system for the winter in our newly bought home. Would recommend BWS and will reach out for any future needs.

Our tech was courteous and friendly who loved our cat. He was knowledgeable and was able to explain it to me what was going on and what he was hearing in our 23 year old furnace.

Good experience. Got my garbage disposal installed as well as replaced my P trap, even through my sink was deeper/dropped lower than usual. Mitchell was a great problem solver, professional, and explained everything before he did it. Happy all around.

William came out to look at our furnace that wasn't functioning properly. Super polite, provided options with transparent costs, and was able to promptly do the repairs. Highly recommend William and BWS

I was in desperate need of a plumber after my pipes froze in my 100+ year old building. After getting varying advice from the city and another plumber, Michael coached me through warming them up and now I have running water! Will definitely be using them again!

Just had my annual cleaning for my furnace. BWS does a great job and scheduling is so easy. Mike was great to work with and answered all my questions.

Mike was great at explaining the potential reasons for issues I was experiencing with my heating system. He took the time to answer all my questions and made helpful suggestions to resolve the issues. Very helpful!

We’re very happy with BWS Plumbing and Heating, and are pleased with all of the HVAC and plumbing services this company has provided over the years, including a new furnace, new AC unit, new water heater and, just last week, a new thermostat. We have found the technicians to be knowledgeable and friendly, providing good service for - and information on - all of our mechanicals.

Steven was great - got my furnace working and also went above and beyond to provide information on other ways to maintain my furnace for longer! Would definitely recommend.