All reviews for Buster's Carpet Cleaning

They were prompt and helpful for the reason I called them for, I will be using this company in the future of course

The owner was really good! He did awesome job cleaning my apartments 100%

Great to work with. Very fast and efficient. Vince had our carpets looking wonderful in record time!

Wonderful company and very professional. They clean my carpet really nice👍✅👍 I’m so happy how it turned out. Thanks Vince😍

Busters carpet cleaning did a fantastic job...the carpet dried like he said...and brightened up in 24 hours..from vince...best in the twin cities I think...

The tech was a great guy….very polite and accommodating he went above and beyond and even clean a little area rag at no extra charge. He explained the procedure and completed the job efficiently and thoroughly. A great experience! date of service 9/12/2022

This is the second time I have used Vince to clean my carpeting. He was quick to schedule an appointment, did a thorough job cleaning and was easy to talk to. I am pleased to recommend him.

Vin was very kind and got the job done quick but did a great job. He even left a note for my landlord stating the carpet was in good condition so they don’t try to take money from my deposit. It was cheaper than the other places I called and he got here in my window of time. Thank you for your services! I’ll be using them again.

Recently used Buster’s to clean carpets at my apartment before move out. They did a wonderful job, were efficient and the price was right! I would recommend Buster’s to anyone. We thought our carpets were beyond the point of return, but Buster’s made them look brand new. Highly recommend!

I had them clean the carpets in my entire house. They did a good job throughout, and helped to move some of the furniture items that I was unable to move myself. They removed several stains. Vince said if I noticed any spots they missed, or the stains still showed after it dried, that they would come back one time to redo them. True to his word, he came back and cleaned the areas I pointed out, as well as doing the hall one more time. Very professional, prompt, and a good service. I would recommend them.

I was extremely pleased with this company. They cleaned my daughter’s 2 bedroom apartment. First, they kept us informed when they were coming out. When the technician arrived, he honestly assessed the carpet and the pet stains before any work was started. I very much appreciated that. He was very knowledgable and explained to us what we could reasonably expect as an outcome and what course of cleaning he recommended. He also clearly explained the costs associated with the carpet cleaning. As he went about the cleaning, he did a thorough job. He did not rush through the job at all. Their equipment is portable, so the fact my daughter apartment is on the 2nd floor of large building was not an issue. Again, I could not be more satisfied and would recommend this company to anyone.

I contacted them to clean my carpet and they did a great job. Some stains were on the carpet and they were able to get them out. The carpet looks terrific.

This is the first time I have used a professional cleaner for an apartment I have lived in for over Two years. Also had a dog during most of that time.
I was very pleased with the work. I would definitely use them again and can recommend them.

they never showed up to the appointment, then i called to reschedule, they kept hanging up on me. terrible business.

I had no idea it was going to be 300 dollars. The carpet had to be ripped out l. I feel terrible like I lost a lot of money for no reason. I feel taken advantage of. :(

Must say this was a very bad service that I've ever had. The people Just tried to make you set an appointment through the phone without giving full information about the service. And when I met with the cleaning guy, he used a very rude and aggressive way to talk just because I'm a foreigner. I would never suggest anybody take it's service from Groupon or it's website. Personally I rarely write negative comments, but this is a truly nasty experience.

Buster's Carpet Cleaning had the worst customer service of any company I've ever dealt with. They missed two different appointment times without any phone call or communication what so ever, and when they did finally make it they were 4 hours past the window they gave me. Horrible experience.

Vin from Busters was extremely unprofessional. I asked for the owner and he would not confirm or deny if that was him. Carpets were either not cleaned well or not cleaned at all. During our conversation he told me he's been doing this for 25 years. I had already looked him up through the state of Minnesota, which says Buster's has only been in business since 2015. I asked him and he said he changes the name of his company from time to time. I asked why he would do that and he hung up. Never heard of a business that tries to hide from customers...unless there is a reason... I would not suggest using this company under any circumstance.

Very unprofessional from the person answering the phone to the "technician". I would never hire them again. My carpets are sopping wet, liquid was on the ceramic and the wood floor my carpets butted up to. Arrived 55 minutes late. Did not wear paper shoes when he came in the house from the outside etc.

If I could give them a 0, I would! Stay away!! The Customer service rep was a joke, he was so rude and unprofessional! The cleaning guy was rude also! I bought the Groupon for 3 rooms and then when he got there told me I needed the deep clean and sanitize which was $45 extra per room!!! The floors look the same, and my daughters room smells horrible!!!!

Doesn't even deserve one star. We had this carpet cleaning planned for weeks and they never showed up. The "gentleman" that answers the phones and plans the appointments was rude and mean. Don't ever rely on this company because they lie and are awful!!!!! I'm so upset I didn't get my deposit from my apartment because of them!!!