All reviews for DeVine's Plumbing Service
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Great service on the shower. Fast response, couldn’t be happier. Thank you Mile
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I have had DeVine's replace a water heater, install a water softener, and latest fix a water heater and add another for a better hot water solution. Always great work that looks good and functions well.
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Mike is a professional. He does what he says. I have read the reviews but the issue maybe the insurance companies. Thank you Mike for your candor and doing what you said you would do. We can at least sleep now without water drips noises!
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Mike from Devine handled our home warranty claim for a possible hot water heater leak. He was prompt, informative and thorough. Mike followed up several times, always looking for a way to solve the problem.
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When our home warranty company assigned This company, I admit I was nervous when I saw the 1 Star reviews. Mike was responsive, on time, and helpful. He fixed our outdoor faucet (under warranty) in no time and we hired him to help with an additional extra project that was not under warranty. We were pleased with Mike and his service.
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I was surprised to see the 1 star reviews. Mike recently came out to fix a pipe that was leaking in our ceiling. He was on time, professional, and very personable. He did a fantastic job and was in and out in less than an hour. I'm very pleased with his service.
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Yesterday afternoon our water stopped working. I called the city and they sent someone out. The problem was with our water meter. The meter was replaced but then a valve broke and due to the location of our water heater, it couldn't be repaired. We were told we'd need to contact a plumber to disconnect the water heater, replace the valve, and reconnect the water heater. In the meantime, we had absolutely no water. I called Mike late in the afternoon and explained the situation. He said he had a couple of people on his schedule for this morning but that he would work on shifting them around so that he could be here first thing, and that is exactly what he did. Mike was friendly and professional and got the job done quickly. Hopefully, this is the last plumbing problem we ever have (optimism!), but if not, I won't hesitate to contact DeVine Plumbing Service. Thank you, Mike - we are very grateful!
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We had a leak in our basement and had these guys come over to check it out. After investigating and walking all over the house trying to determine where the leak was we decided it made the most sense to hold off on breaking into walls to look at pipes and for us to be a little more conscious about water on the floor in bathrooms because based on the symptoms it didn't seem like an actual pipe leak. It was the right call because I later realized the leak had come from my kid dumping our cat's water bowl out And it made perfect sense with everything we had talked about while investigating where the water should be coming from to create the leak. We also had a toilet that wasn't flushing and he snaked that thing and fixed it. So overall it was a fine interaction. I'm sorry other people seem to have had bad ones but things were good here.
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Did not respond to multiple messages from me.
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One of the worst customer service experiences I've ever had, incredible this guy is still in business.
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Awful customer service experience. Incredibly rude and immature.
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I am not surprised they have such low ratings. They lie about services they preformed and very unpleasant to deal with. PLEASE find someone else if at all possible.
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Wouldn't go to property unless I showed up. Said he would notify warranty company to have them assign another vendor and never did. Also doesn't answer calls.
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He took about a week to respond to our home warranty request (supposed to be within 24 hours). And when he finally came out and didn't fix the issue, we contacted our warranty company again. I left two messages and never heard back. Avoid!!!
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Mike was sent out by HSA Home Warranty. He is sent out by home warranty companies to find a way to get out of repairs being covered. If he is assigned to your request, I suggest requesting a different company to come out.
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Mike is one of the most unprofessional people I have ever met. He is rude, does poor work, and completely lies to get out of doing the proper repair. Do not ever hire this guy unless you like to be disappointed and treated like a POS. Trust me Mike's time is way more valuable than yours and he does not care what you think.
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Set Devine’s up with service call 11/18 through AHS, he came out to check hose bibs and determined they needed to be replaced. AHS approved repairs. Called to set up repair date and he told me he call back to get on his calendar. I never heard from him after that call. I made multiple attempts and voicemails left that went unanswered, it is now February.
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Mike at Devine’s plumbing was assigned a work order by HSA warranty to come to my house between 8am and noon. I called at 11:00 and left a voice message saying I hadn’t heard anything. Called again at 12:30, never heard back. HSA called and emailed several times and nobody could get ahold of him. No call, no show. Left me with a broken water heater for yet another day and ignored HSA who he has a contract with. HSA could’ve assigned to someone else if he had let anyone know he wasn’t coming, but nobody ever heard from him and my repair didn’t get done. VERY unprofessional. Do not hire this guy. I’d give less than 1 star if I could.
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I would never recommend this company. The one star is for showing up, even though I wish he had not. The HSA dispatched this Plumber who was fine and pleasant on the phone and was in the area so I was surprised to have them come out that day. Open arriving Mike was rude and condescending during the entire interaction. I asked him, if he had a mask and would he put it on before coming into my house. I figured that was a reasonable request considering that we were in the middle of a pandemic with MN climbing in numbers. The response was "If I have to, guess I have no choice". I was shocked. He complied but kept up the with the rude attutide until he left. I'm requesting another plumbing company from the HSA. That guy will not be coming back to my house.
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Wow, I'm shocked they're still in business. He came out for an AHS claim, was condescending from the get go. I just got off the phone with him where he got confrontational with me. I called AHS to switch service providers, the customer service agent I was on with called DeVine to determine what was going on...And he hung up on the customer service agent. Avoid, Avoid, Avoid. I'm shocked that AHS is still doing business with DeVine.
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Mike from Devine's plumbing came to our house to fix a leak in the water pipe in our basement ceiling. He replaced the pipe and didn't fully test it, but told my wife and I it was all fixed. He left our house, then sure enough, 10 mins later, I fully tested it myself and it started leaking out of the ceiling again because he didn't fully replace it long enough. I tried calling him at least 8 times, left messages, everything I could possibly do. Literally got no response and never heard from him ever again. So he took our money and didn't fix a single thing, and on top of that he didn't have the decency to answer my calls, give us a refund, or even care about our situation at all even though we had a leak through our basement ceiling on top of my wife caring for our new born baby and me working full time. Absolutely terrible horrible experience. Wish I could say zero stars. Hire Red Wing plumbing instead. We had to hire them to fix this guy's mistakes and they were amazing. Don't know how Devine's is still in business honestly. His reviews speak for themselves.