All reviews for Golden – GE Group Inc

GE Group Inc. installed the electrical hook up for our family's new hot tub. Their electrician Mike was on time, friendly, and explained everything he would be doing and got our ok before he started. The work was meticulous and done exactly how he explained it. We would most definitely recommend GE Group to anyone, and we will definitely be using them again!

Selling my home and the inspection brought up a couple minor issues. The team was able to arrive in just a couple days and remedy the inspection issues within an hour. Will recommend Kevin and his team to any of my friends with electrical needs.

Kevin is the greatest! I would recommend Kevin for any electrical needs. He and his team installed our EV charging station inside the garage! Not only was he quick and efficient, he even cleaned out all the dust/dirt in my garage with his leaf blower. Sorry for the mess! Kevin is extremely quick to respond to questions and very easy to work with. Thank you for setting everything up for my new Tesla! You rock!

Had our wonderful friends at GE Group Inc install a new EV charger in our garage! I just can’t say enough how fantastic the whole team was to work with! Not only did they help my wife and I with every step in the process; they were able to provide upfront price information right off the bat! The whole amazing team was so incredibly nice, helpful, and informative!! We had a couple extra steps we needed to do to ensure we got approval from our HOA and they even helped with that piece. Also, we wanted to ensure we got enrolled in MVEC’s EV charging program and the incredible team with GE Group Inc. assisted with all that too!! Again, just can’t even begin to express how great the whole team was and how happy we are with the final product! From start to finish the GE Group team was WONDERFUL and AMAZING to work with! Would highly recommend their services and will be recommending them to all our friends and family!!

I had GE Group come out to install a Tesla charger in my garage and do the circuitry to accommodate 240v outlet capacity. Having a detached garage required a bit more work (separate meter and panel installation) and upfront cost. However, after several quotes, GE was the most competitive by far. The scheduling was very quick, and the techs arrived and got the job done in a few hours. They were polite and helpful with questions and cleaned up the area afterwards. I should note that GE is an authorized Tesla installer, and the best part is the communication with Kevin, the owner who fielded all my questions in a very direct and concise manner. GE is also well connected (pun intended) with Xcel Energy and has coordinated inspections, final connection, and service set up. I highly recommend GE if you need an EV home charging set up especially if you have a detached garage.

I had a great experience with GE Group, particularly Kim in the office. She quickly answered all questions, helped me clear up a billing issue right away and she helped me find rebates that wasn't even aware existing which should save me money once I hear back. It is always a nerve-wracking thing to hire an electrician, especially for an upgrade to the electrical service which is not an inexpensive job. I'd recommend using GE Group.

Excellent work and customer service! Easy to work with, quick and clean for both scheduling and the work - from initial call to final permit inspection was less than a week! I had an EV charger installed and would absolutely work with Golden Electric again for future electrical needs in my home.

GE Group, especially Kevin, provided excellent and on-time service for installing all electrical work required for the Level 2 charger we had installed recently. As a non-electrician, many terms and processes were unfamiliar to me, but Kevin and team were patient and thorough in setting expectations and executing deliverables. Highly recommend!

I have Kevin and his crew out to my home on several occasions. They are always on time, are extremely knowledgeable about the job to be done, and do a great job taking care of my electrical needs. I couldn't be more satisfied with them, and have recommended them several times. Kevin is up to date with everything from the various different codes to any possible rebates available, you name it. Very trustworthy, very professional. Thanks again guys!!

Kevin and his team did an amazing job of installing an E.V charger in my home. He walked me through the entire process and helped me take advantage of some perks from my local power provider. Extremely knowledgeable and professional. They cleaned up super good too. Could say I hardly knew they were even here. Thank you again!

I just had some work done. I wanted to first thank Amy who was so amazing to work with. She was able to answer my questions and even help me make sure everything was set up correctly with Xcel. Kevin was an absolute blast to work with. He made sure everything was set up properly, hooked up, showed me a few tips to make sure that I was able to get the best energy savings and more. This team is so amazing to work with and will be using them in the future! Thank you for everything!

GE installed a service upgrade at my residence. They were incredibly fast and professional. Couldn't recommend them more if need electrical or technology work done.

Very professional, exceptional work with integrity. Kevin has been doing this for years and prioritizes a job done right. He cleaned up a very botched up prior electrical job that could have lead to a house fire. He set us up for our electric cars.

Last year, during an extensive landscaping project, our electricity to our garage was cut inadvertently. Kevin Vickers at GE group provided expert knowledge to not only rewire the service to the garage, but also to look to the future & put in 200 amp service for EV charging. This year we bought an electric car and Kevin completed the wiring and installed the charger and got us the $1,500 Excel wiring rebate as well as the charger rebate for an additional $500. Lastly he told us which Excel energy program to enroll in so now we charge from 10pm to 6am at about 1/3 of the cost. It's not often I get that kind of expertise and service. I would highly recommend his work.

We were upset with the service but they called and made it right. We respect that. Thank you!

Updated Review: I had a botched installation of a 220 outlet and sub-meter socket that has been giving me issues for over a year. After a post on Facebook, Kevin from here reached out and had caught my eye with the number of installations he has done in the past. He gave me an estimate that he would do the work for $500.

I hired him and he came over on July 19th to look at the issue. He promptly removed the sub-meter cover and discovered that there were not only over torqued connections, one of them were completely snapped. He pointed it out to me and told me I had to order a new socket to have installed. He then ran the new charger I had purchased to the main panel until the new socket arrived, which was another $80 expense from Dakota Electric.

On the 21st, I told him I reached out to Dakota and they were dropping off the new socket the next day and I asked if he would be able to come out on that coming Saturday and he said yes. At which point I was really happy with the service he was providing and his promptness to come out. So I told him I was really thankful.

That’s where things went downhill. On the 22nd, I told him the socket was delivered, so I was hoping he would book me for Saturday, July 26th as agreed. On the 25th, I asked him if we could confirm a time and he pushed me off until the following week. He said he could do it when no one was home, but I am not comfortable after having botched installations, to have someone working on my house without someone there. Thursday the 31st was set anyway.

On Thursday, July 31st, I reached out again and asked if that day was good for him and his response was “trying buddy, just packed busy”. No response after I told him to keep me updated.

On Friday, Aug 8th, I reached out again in frustration asking when this will get done and that if he can’t do it, I would hire someone else. He told me that he can check to see if one of his guys can do it and that he “forgot to put it on the calendar”. This was also the same day I put up the initial review. He immediately messaged me and called me out for giving him a 3 star review and told me that he will definitely have someone out to finish the job and that he wanted me to correct or remove the review. I told him that I was holding him accountable as he was not very attentive in this unfinished project.

The following day, someone came over and finished the work. An invoice was promptly sent to me and I paid it. He was claiming that I had his direct number to contact him anytime and that Facebook wasn’t the best to reach him, even though he responded to me every time.

As of this morning, Monday, August 25th, he messaged me asking for my Venmo to send me $40 for the difference of the time the charger was hooked to the main panel and I was not getting the off peak rate. In the same message, he also asked me to remove the rating or rate him 5 stars for the work. When I discussed with him that I was upset by the lack of professionalism and him “forgetting to add it to his calendar”, and kept pushing me off more and more, I am not rating 5 stars for that. I also declined the $40 because I felt like it was a bribe to remove the rating. But got upset with me and said "sad that you have turned out to be this type of customer". What's sad is that a company like this would rather blame a customer for holding them accountable and wanting me to feel bad about them getting so many customers, they couldn't come out to finish a job they told me would be $500, to then $1200 after they started work.

So today, this is my updated rating of the company. It is the truth, I can supply every interactive message and his words used. I have given great reviews and not so great reviews to companies in the past. I hold people accountable and I will continue to do so. Best of luck to this company. My advice for them is to be better organized when you are discussing projects with your customers. Don’t blame them for bad reviews when you are giving bad customer service. The rating remains 2.5 stars, but formally 3, since I can't put half ratings.