All reviews for Chimney Doctors
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Very professional and quality work replacing a chase cover on one fireplace and doing a crown cover repair and installing a custom metal cover on another.
Ross Stone the technician from Chimney Doctors is highly qualified and very skilled.
Highly recommend! -
Trace with Chimney Doctors was impressive, both in his professionalism and knowledge of our situation and what was needed. He was incredibly helpful and informative about our options to repair our fireplace. We would surely recommend Chimney Doctors to those in need of chimney repair. Jim & Kris S.
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My review is with the estimate I received from Hal W. His customer service was exceptional, and was very open and honest about the repairs needed to complete the job. He wasn't pushy about the bid, and was informative of what he found in his inspection of the Chimney. I was expecting a costly partial rebuild and he found an alternative and a more cost effective solution to my problem.
Customer service and integrity is what I find most important in doing business and Hal and Chimney Doctors met those qualities and then some. I will update my review if/when the work has been completed, but my interactions with them have exceeded my expectations so far. -
Ben was great! He came to put insulation into our fireplace flue and graciously let me ask him a ton of questions about electric fireplaces. We found out they sell and install them. He sent us the options, we researched and now Chimney Doctors will be installing an electric fireplace into our existing fireplace. Nothing but good things to say about Ben and Chimney Doctors. Ben has such a genuine positive energy about him and is extremely customer oriented. We really enjoyed our interactions with Ben and appreciate his fantastic customer service!
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Hal did a great job on my fireplace. Communication was awesome!
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Peter is professional, personable and skilled! It has been a pleasure having him restore our chimney and bring it back to its previous character and charm. I 100% recommend Peter and the rest of the Chimney Doctor team.
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Chimney Doctors, and in particular Hal, were very prompt in responding to our request to clean and inspect chimneys at our new home. Hal provided a very thorough explanation of the current state of our wood burning chimneys and what needed to be done to bring them up to working order. Hal understood there is a lot to undertake with a new home and provided multiple options for us to consider with all of the other repairs we are looking to do before winter. Highly recommend reaching out to Hal if you are considering chimney work or maintenance!
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Great service from the initial estimate, to working with their scheduler (she answered all our questions and stayed late one day to ensure we connected to get scheduled), to the team that came out and did the work. I felt like Jorge went above and beyond, making sure everything was done with care and put back as good or better than before. Couldn't tell where they patched the roof after the chimney removal without really looking closely! Great work overall and I'd highly recommend them for anyone needed similar work.
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Ryan went up and above my expectations! Very friendly, knowledgeable and courteous! Chimney Doctors are a very respectful business to work with! My experience was top notch.
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Trace came out today to look at our chimney and it was a wonderful experience. He was so thorough, really explained everything to me and my fiancé as new home owners, and was up front about what he suggested and what we needed. We are so happy we called Chimney Doctors to take care of our issues!
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Hal did a good job of explaining everything to me. And bless his heart, he found a dead squirrel in my fireplace and got it taken care of!!
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Estimator Trace was great to work with when he came out to my home. He was thorough in his explanation of problems he discovered when inspecting my chimney. Several photos were taken to help support his assessment. I asked several questions and it was apparent to me that he had the knowledge to back up his explanations.
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Peter from Chimney Doctors came to inspect both of my chimney's and provide any recommendations for cleaning/repairs. He was on-time, very friendly, and very informative. As he performed the inspection, he walked me through step-by-step how the fire place was designed and what might be causing some of the issues we've noticed. He also took the time to explain what issues he was seeing and provided an explanation on why it was that way so I could make an informed decision on next steps alongside estimates using different scenarios I had requested. Would highly recommend!
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Hal and Trace showed up to conduct a thorough inspection of my chimney. They took the time to explain each step of the process, ensuring I understood what they were looking for and why it mattered. This level of transparency was so helpful and made me feel confident in their expertise.
Hal was able to break down complex issues into easily understandable terms. He explained not only what needed to be done but also the potential consequences of neglecting certain repairs.
Hal and Trace were not only knowledgeable but also incredibly friendly and respectful. They answered all my questions patiently and provided tips on how to maintain my chimney moving forward. It’s clear that they genuinely care about their customers and their safety.
Everything was left clean and tidy, which I greatly appreciated.
I will be working with them from now on knowing the money I spend is well worth it for the craftsmanship! -
Ryan was extremely knowledgeable and thoughtfully approached how to address our chimney repair in a cost conscious manner. I’m so happy to have found this company after meeting with three others and Ryan’s support led me to accept their proposal right away.
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Not only was it good quality great value the guys were professional and on time but it looks fantastic! So happy to have run into you at the fair, you were just what we needed. Really appreciate the fact that you called regularly to keep us posted on the arrival. They did it in a day, no mess to clean up, extremely happy with the result. thank you thank you thank you.
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OUTSTANDING experience! I would highly recommend and will only use them in the future. Ryan was amazing. So knowledgeable and thorough. It’s a rare thing to experience this level of service today.
If you are in need of chimney or gas insert help, look no further. AMAZING -
Hal was our tech and he was extremely knowledgeable about all things chimney. You can tell this company has a passion about what they do. He was giving our quote along with lots of advice and info about our system. Highly recommend Chimney Doctors!
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Chimney Doctors has been great to work with so far. I’ve been working with Hal, and he’s been great at walking me through repairs and coming up with a plan that fits my budget even with some unique circumstances. Would recommend!
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Amazing work! Grant and his crew even cut me a break on cost as they were able to install safely and efficiently without extra scaffolding!
Was pleasantly surprised at how quickly they worked and right within a pocket of time before a bunch of rain came in!
After a few heavy rainfalls, the leak issues I’ve had due to my chimney is all gone! I cannot recommend this company enough! Professionals through and through! -
Had a sweep and inspection done by Ryan M, and I could not be more pleased with the experience. He was very thorough and super helpful in educating us on what we have - the good and ugly. Provided great options and took the time to put together different estimates to meet us where we were at. Highly recommend their service.