All reviews for Hopkins Heating and Cooling

Transforming our space with a newly ventilated ceiling was seamless and efficient. The team’s expertise shone through, completing the job in just under four hours. Highly recommend!

The technician arrived promptly, and their expertise was evident right away. Our outdated system was replaced with a ductless unit, and the entire process took just under four hours. The level of professionalism and attention to detail was impressive. The new setup is whisper-quiet and efficiently heats and cools our home. We're thrilled with the results and the noticeable drop in our energy bills. Highly recommended!

The team transformed our cold space into a cozy haven in just under three hours, showcasing impressive expertise and attention to detail.

After noticing our cooling wasn't as effective, I called in the experts. They arrived promptly and meticulously serviced the A/C unit. Within an hour, it was running smoothly again. Professional and thorough, their attention to detail ensured our system is ready for the warmer months ahead.

Hopkins Heating and Cooling provided excellent customer care.

I had a really great experience with them. Especially the technician who helped me out. He was so polite and was there to answer all of my questions that I had. His customer service was amazing.I will definitely be recommending to my friends and family.

Cooling restored swiftly, comfort at home again.

Fast and friendly service from Hopkins Heating and Cooling.

I recently got a new air conditioning unit installed in my home. John went the extra mile to stay a little later to show me how the unit works instead of rushing to get out the door. Very friendly and courteous. Would highly recommend!

Arrowhead’s customer service was very prompt and responsive. I called around 3pm and they had a technician out by 6pm. The technician was very thorough with the troubleshooting done to the system. Would definitely recommend them to anyone and use them again.

My experience was excellent. They offered outstanding customer service and quality work for a reasonable price. They installed a brand new furnace for a very fair price. I would definitely recommend them to all of my friends and family.

Great service by Ted at Arrowhead Heating and Cooling! Very professional, detail oriented, explains all the details and answers questions. It's very hard to find a customer service oriented company in this industry, and I am glad I went with them. Will choose this company and the technician again, and will recommend to friends and family.

Thank you Ted for the quick turn around, calling ac unit company for warranty and going back to buy capacitor... you got it done everything in 30-40 minutes.. and thank you for the customer care for dispatching tech in one hour. I recommend using Arrowhead Heating and Cooling.

If you are looking for a technician who really understands and has knowledge about HVAC units Arrowhead Heating and Cooling is your company. They far exceeded my expectations and now they have a client for life. Thanks to everyone at Arrowhead Heating and Cooling who made my furnace installation incredible!!!!

Replacing my old furnace and removing asbestos ducts was a major expense to me. I went around looking for a better company to help me do so but I did not get. I came in contact with Arrowhead Heating and Cooling When I was almost giving up and I'm so glad that I met them. Danny was very professional and arranged for the asbestos removal. There was a small problem with the thermostat after installation but Danny came and made the adjustment. I recommend without reservation.

Danny, my tech did a great job. He was very personable and explained everything that he had done and he confirmed to me that he had checked out the whole system and the problem was with the thermostat. He gave me a service plan which was very reasonable. The following day he came back and with a new thermostat and replaced it with the faulty one. I definitely recommend Danny and Arrowhead Heating and Cooling.

The service was beyond expectation. When my AC developed a problem, I had trouble finding a technician who was able to come out and solve the problem. After an unsuccessful attempt with another company, my friend recommended Arrowhead Heating and Cooling as he used them for furnace services. I called and someone was sent out the next morning. Danny showed up the next morning, and after a quick look was able to determine the problem. He was able to fix the problem and explained everything he had done and the cost. He made some follow ups to make sure everything was satisfactory! I'll never go with anyone else for my heating and cooling needs.

We really enjoyed our experience with Arrowhead Heating and Cooling company! Very professional quote provided which we were walked through to fully understand what was included. They stick to their words in terms of installing our new condensers and air handlers within 2 days. The team was very courteous and did great work. Would definitely recommend these guys to others!

Right from the beginning, the technician showed professionalism and expertise. The repair was handled efficiently. Everything is now functioning perfectly.

Installing the new thermostat was a breeze with their expert technician. He arrived precisely on time and took just under an hour to complete the job. His friendly demeanor and clear explanations made the process seamless, ensuring everything was perfectly set up before he left. Highly recommend!

I had a terrible experience with Arrowhead. On the hottest day of the year with a heat index of 110, my air conditioner died. At 1pm I called several repair services and chose Arrowhead because they said they could be out between 2pm and 5pm. They even offered to knock $100 off their regular price ($300 instead of $400). The end of their quoted window passed and I had not heard from them so I called and was told they'd be there by 6pm. 6pm arrived and I was told they could come the following morning. I declined and said I would call other services. They called back and said they could come out at 730pm.

I canceled service with them instead of letting their technicians come out, a kindness they obviously didn't consider when taking their customer's time. I lost money from missed work, suffered all day in the heat and missed an important medical appointment because Arrowhead didn't think my time was important enough to communicate honestly with me about their availability.

Gannon Heating and Air sent an after hours technician out promptly that evening and addressed the issue. For $50 cheaper than the "special" price that Arrowhead quoted me.

Absolute scam of a company. Look elsewhere or make plans for them to show up... Whenever they feel like it.

BONUS UPDATE: Checked my credit card and they charged me for services they never provided, despite my cancelation. Scumbag scammers confirmed.