All reviews for Benjamin Franklin Plumbing
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Tony was very helpful and shared information with me to help prevent future clogs. Pleasant and efficient.
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A very pleasant experience. Tony is very honest and knowledgeable. Send him on the next service call.
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Oakly was professional, efficient, and solved our issue. He communicated prices prior to his work and kept me updated on his progress over the 2 visits he made to my home. I can’t say enough good things about his work ethic and knowledge. If/when I need plumbing services in the future, I will definitely call Benjamin Franklin Plumbing and without hesitation recommend them to others! Thank you again Oakly!
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Matt has been out to visit multiple times for various issues in our 130 year old house, and we have gotten reliable service with clear and helpful explanations. He also helped with a few follow up questions after we replaced the lining of our water softener this summer.
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Ben Franklin’s,Matt, did a terrific job making our old bathroom new. He could do the plumbing and tiling and solved all of our issues. I liked all the ideas he had. 5 star job.
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Joe is a great ,professional and nice guy. Explained everything. Give him a raise :)
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Knowledgeable, kind, cleaned up after himself, respectful, kept me updated throughout the process. Fixed issue with toilet leaking and installed a new toilet.
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We had a great experience with Oakley. He ran into more problems than we originally knew about. He was very efficient and kept us up to date on the cost. He is an employee to be proud of.
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Oakly did a fantastic job. He explained everything that he was doing and answered any questions I had. I highly recommend this company.
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Oakley was the best service person we have ever had. Friendly knowledgeable knows his job
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Tom was great. Did a very good job explaining and going over everything he did. Very friendly.
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Great experience. I received a phone call to schedule an appointment with minutes of filling out a request for plumbing service online. Less than two hours later, I had two people at my door to check things out. They took care of the original issue and some others that came up in the process. They explained everything they were doing and the cost for each service as they went along so there were no surprises at the end. They also offered great advice on work to be considered in the future and also some helpful tips to prevent more issues. I would definitely recommend them to others.
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Oakly arrived earlier than expected, which was wonderful. He sized up the problem with our shower's water control, whipped up an estimate, and got to work. He had the relevant parts, turned off the water, replaced the ailing mechanism, and made sure that everything worked before turning water on again. He was here about an hour and tidied up nicely. He had been here before to help us with some other plumbing problems and was able to explain how those problems were somewhat related to the shower issue. I appreciated the continuity and analysis.
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Oakly was great! He answered all my questions and explained other general plumbing work as well.
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Tom was fast and very efficient. He showed me where my leak was and how he could repair it at a reasonable rate. Great job! I highly recommend them again.
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Nick Touchette, he is very nice person, he openly show me his price for toilet flap replacement and I decided to do it my self, although I did use his service, he was very knowledgeable and has thoughtful customers service skill .
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Tony did a great job of showing me the problem and explaining my options. He was courteous, clear, and helpful. Thank you, Tony!
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We had a great experience with quick service and everything explained plainly with the estimate on the work. It even cost a bit less than expected! Would definitely recommend!
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Oakley was the perfect plumber to work with on one of my customers' water loss. He fixed a water heater, demonstrated a great attitude, performed a phenomenal job, and maintained a professional manner throughout.
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Tech Oakley was awesome! I thought it was expensive for a simple water softener install that we purchased. Didn’t have any other quotes so not sure how “fair” the pricing is to be fair.
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Tom has been to our house a couple times now and he is wonderful! He came over on very short notice and got our kitchen sink up and running in no time. His kindness and quality of work is so appreciated!