All reviews for Heating & Air Conditioning

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    5

    Such an amazing company! Thanks for excellent service and a quick turnaround for my job. Couldn't have been more pleased. Did a thorough job of explaining the issues, solutions and preventive measures to take. He also did an amazing job answering all my questions. Kudos!

    5

    Our technician Ken was outstanding. He was very diligent and took time to explain what he was doing and serviced our AC system very diligently. He even cleaned up his mess.Will highly recommend.

    5

    I'm simple words, Ken was honest, helpful and hardworking. I have a old boiler in a expensive neighborhood along with being new to the country. He clearly explained to me my options which were all competitively priced since I had did my research. He quite simple delivered without issues. I will be using him again he has become my heating and cooling guy.

    5

    The contractor who provided the service was very knowledgeable and completed the task in a highly professional way. He was diligent and safety conscious and did the installation in the expected time frame. He provided astounding customer service, answering any questions I had and explained the functions in an understandable manner. I’m glad I chose this company and I’m very impressed with the experience of the installers.I therefore highly recommend this Company.

    5

    We are very pleased with our gas fireplace insert installation. Sales staff and installation crews were friendly, professional and arrived on time. Scheduling was easy. The entire process went smoothly and i was very impressed. Would definitely recommend them.

    5

    I called Ken to schedule a same day appointment. He arrived as agreed and repaired my broken heater. He did it without any problems and did not try to up-sell. I will be a repeat customer and recommend to others.

    5

    My HVAC stopped working a couple of days ago, called around and no one could give me immediate assistance. George and the staff at DEmpire Heating & Air Conditioning came out the next day. These guys work late into thd night for you. Great expert service, and reasonable rates. Total fan of these guys. Thank you Empire Heating & AirConditioning!

    5

    George is a real professional! I am very satisfied with his service throughout the whole repair of my AC that is not blowing cold air. The price was very fair and there were no hidden charges. Thank you very much to this guy. I will definitely recommend him and use his services again in the future. Do not go elsewhere!

    5

    We had technicians from Empire Heating & Air Conditioning show up to service our A/C system.They were very prompt accurate,efficient, helpful and very informative with all our systems. We will definitely use them again for our heating and cooling needs.

    5

    James was fast, courteous, and informative. He got this inexperienced new homeowner's furnace back up and running in no time, but then took the time to make sure it was fixed and show me what he did. I definitely recommend Empire Heating & Air Conditioning appreciated it.

    5

    We had a problem with our AC not cooling. Ken came out and was very courteous and informative, recharged the system, put the dye in to detect potential leaks, and then we were good from there. Recommend Empire Heating & Air Conditioning, they seem to be fair and honest.

    5

    The technicians that came to our place were professional and worked very clean. The units are installed better than the older one. The installations are well thought out. They cleaned the installation site afterwards. When everything is all done, Empire Heating & Air Conditioning managed all the rebates and they came automatically. It has been a good experience for us.

    5

    The service contract system isn't as smooth as some of the larger heating and air conditioning local companies but that is okay because you are dealing with neighbors. The technicians are prompt, explain their work and do a thorough maintenance. We have been very happy with Empire Heating & Air Conditioning for the past several years that we have been dealing with them..

    5

    Ken was the tech dispatched when we called Empire Heating & Air Conditioning.He showed up on time and did a system furnace check. Was prompt, courteous and I always value his expertise and attention to detail. Although our units are old, he has never tried to up sell me but has provided recommendations. Highly recommend!

    5

    Excellent advice today from the Empire Heating & Air Conditioning technician after he serviced our heater, which this company installed about 10 years. When the service is this good there's no reason to go elsewhere. I will continue to use Empire Heating & Air Conditioning in the future and I will recommend them to my family and friends.

    5

    Very happy with Empire Heating & Air Conditioning service - Their home assessment, weatherproofing and new system installation work was great. They now provide continued prompt, pleasant preventive maintenance. I am confident that issues that may arise will be well sorted.

    5

    I have worked with Empire Heating & Air Conditioning company and had a nice experience. Their technicians are very professional and knowledgeable. They were able to install our new Air Conditioner without wasting time and their charges were also fair. They explained everything to me in a friendly manner and were very easy to deal with. I will highly recommend them to my friends and family.

    5

    Had furnace tune ups and maintenance today. Ken was very detailed and knowledgeable technician. He explained the things well and helped me take a decision to replace couple things for furnace to run efficiently. He came well on time and did all the tune ups and maintenance patiently. I would definitely go back to Empire Heating & Air Conditioning for any kind of heating and air conditioning work.

    5

    Heating & Air Conditioning provided exceptional service. The technician was punctual, polite, and very knowledgeable. He repaired the system efficiently and explained everything clearly. The cost was fair, and the service quality was outstanding. Heating & Air Conditioning remains my trusted HVAC contractor.

    1

    Empire never followed through with meeting multiple scheduled appointments at our home. If you want a company that doesn't communicate effectively or not to show up to a schedule appointment, this is your company.