All reviews for Restoration Professionals Inc.

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    5

    I'm a commercial property manager and have been working with Tony at Rest Pro for the past year and a half. They have been incredibly responsive, professional and pleasant to deal with, which is amazingly helpful in the midst of a water emergency. Would highly recommend them!

    5

    Came into work to a flooded room caused by a leaking ceiling! Not the first thing you'd like to see on a Monday morning! We contacted Restoration Professionals who came right out, gave a us a reasonable pricing and then cleaned up, fixed the issues which caused the leaking ceiling! Great pricing, professional services done right to begin with with! I would highly recommend! A++

    5

    RestrPro rescued our mid-century modern home after an appliance fire caused significant damage. They helped us work through the insurance process and then became our general contractor. Their deep bench of remodelers did most of the work, but they also drew on outside experts when it was needed. And even in this tight labor market, RestPro got our job done and with a few weeks to spare. We are so impressed with this team and the total restoration of our home! Thank you RestPro!!

    5

    My basement flooded this spring and because I used RestPro in the past I called them right away. It was a very busy/rainy day (4/27/14) but they were at our house quickly and were able to get all the water up and carpet out in only a few hours. Because of their quick response we didnt have to replace the sheet rock and trim/woodwork. There was great communication with them. Tim has a lot of contacts and was able to get us some good deals on new carpet, duct/vent cleaning, etc. I hope I dont have any water or fire damage again but if I do I would call RestPro first thing.

    5

    Had some septic backup in our basement. Called Restpro at 3am in the morning and got a live operator. Nick called me at 7am and set a time to stop by. Was right on time, courteous and extremely thorough. Spent about 30min assessing and determining that we actually did not need any further work. No charge for the visit and tests. Will definitely call them for all our future needs.

    5

    A Team of four from Restoration Professionals were in my house within an hour after I called about a leak in my ceiling. The entire ceiling had to be replaced because of asbestos. They also found a second leak just before the ceiling was to be replaced which would have been horrible if they went ahead with the ceiling. I opted to have some lights put in since the ceiling was open. RestPro smoothly managed all the trades, i.e., electrician, painter, drywall, etc to put my house back together. If I had a small issue with something they dealt with it right away saying we "just want to make you happy". The people they used were top notch. I could not have managed this on my own. Trying to hire this work on my own would have taken much longer and it would not have gone as well as RestPro. I'm grateful for they were there for me.

    5

    I was referred to Restoration Professionals after a washer leak flooded part of my second floor and came through my ceiling onto my main floor. They did a great job of drying my place out, packing me out, repairing the carpet and redoing the entire ceiling. They went way beyond when it came to service. Everyone was really great. Mosha, Paul, Trevor, Jose, Jack and everyone else that assisted, a big thank you! ( I don't remember everyone's names) I will definitely recommend this company to anyone who may need disaster help, large or small!

    5

    We had an apartment that had flooded on the weekend when the residents were out of town. The water was reported by someone who saw it almost halfway down the hall. All of the locker rooms had water in them and the apartment itself had to have all the belongings taken out by Restoration Professionals and dried at a facility. They worked with the residents insureance company and us and the treated the residents with respect and dignity. They basically took up all the carpet from under their belongings at first and dried out the structure, when the residents came back they helped them with their belongings and then everything had to be taken out including all the sheet rock. They worked to get the job done as fast as possible so the residents could move back in. They removed padding and shampooed the hall carpet and sucked out the water and sanitzed the locker area. They were beyond great to work with!

    5

    The Restoration Pros came to our home in Cottage Grove for air ducts/vent cleaning. I was impressed with the professionalism of the company and the care they took in their work. They protected corners of the house so the hoses wouldn’t chip paint. They also covered the flooring under their hoses to avoid leaving a mess. I would hire them again....very impressed!!

    5

    We had a very good experience working with rest pro after our basement flooded. They came out late at night and stayed into the night to mitigate our flood damage! Thankfully they also knew how to fight with the insurance company and get all the required work covered 100%! Having an experienced company like restoration professionals handle everything saved us time and money in the long run. Their contractors worked with us to figure out what we wanted and then get all the workers lined up to perform their part of the job as needed. This would have required a TON of work on our part if we didn’t work with a contractor. These guys actually show up to do the work and they do it well!

    5

    The upstairs neighbor flooded and in turn flooded us. So this business was amazing drying out our bathroom and hallway. fixing and repainting the bathroom. recarpeting the hallway and living room. They did so much and were friendly and attentive while doing it. I recommend them to anyone. Full stop. Thank you so much guys.

    5

    We had a great experience with Restoration Professionals. From initial emergency response, to providing estimates and working with our insurance, to project management and packing and handling our things, they were professional, efficient and considerate. They made a difficult situation bearable by leading us through it.

    5

    I use RestPro to do all my carpet and floor cleaning needs! I have seen many other carpet cleaning companies in my life and NEVER were they EVER close to being as good as Restoration Professionals! I have been loyal to them for the past 4 1/2 years in my property management position. They have been able to remove stains that have sat in carpet for 2+ years! Seriously they are the best and Jennifer in scheduling is just as awesome!

    5

    This company was fantastic when it came to setting up carpet cleaning and VCT tile strip and wax for our property. Jennifer was extremely professional and very helpful through the whole process. She has been extremely responsive and is always available when you call her and paid close attention to details about the security of our building and they have always completed their work to a high level of satisfaction!

    5

    This company is above and beyond anything I could have hoped for. They took on my home plumbing catastrophe before I could even stop to panic and stress. They were fair, up front and very transparent and worth every penny I paid. Great trustworthy company to give your business to. Tim, the owner is a true professional.

    5

    Restoration Professionals exceeded my expectations!

    I had a major flood for 2 days in my basement and they were the first ones to respond to my call for help. Not only was I reassured that everything would be fine; the water techs Josh and Matt quickly worked to remove the nearly 3in deep water, they explained my options for fast removal of my personal items and Josh took full control of the situation, getting the right people over to the house to help.
    I was very impressed with the level of service, professionalism and all around greatness of the people that have continued to help even after the water was removed, but especially the two water removal guys!!

    I would recommend this company to anyone who is in need of water removal or any restoration project. They are a local company doing a great job helping others in their time of need.

    5

    We had the most wonderful service from Respro on a recent freeze-up. They warmed the house slowly to prevent more water damage, packed out the house and kept all our possessions safe and did an amazing job on the demolition and reconstruction. They helped us navigate the complicated world of insurance and helped us in many small and large ways. They are incredibly honest, hard working skillful and very knowledgeable. I would recommend this wonderful company for any job large or small! From start to finish Tim the owner and his amazing staff saved our house and our sanity!

    5

    This is the second time we have used Restoration Professionals. This time I called them when we had a frozen pipe break in the middle of the winter. Most of the house was flooded. Restoration professionals got a crew there really quickly to move furniture out of the water, pull up the wet carpet, and set up fans and dehumidifiers.
    They also helped us with our insurance claim and with putting the house back together. Every single person we dealt with did a fantastic job - Restpro employees as well as their subcontractors. Our house looks great now! I would definitely recommend them!

    5

    We have been working with this company for several years now and they are great! They show up on time and address the situations accordingly if it is a leak.They also listen to our concerns. We use them for monthly turn cleaning for carpet shampooing and to do our hallways and rugs when needed.They have taken some really dark and stained carpet and made it like new. They have always been attentive and have done some really serious leaks in the past with water running through the apartments and into the main hall. I am always surprised on how they can remove carpet with the amount of furniture and debris that has been present in some of the leak apartments. Overall they are a great company and we have had wonderful service from their friendly staff!

    5

    Best restoration company in Minnesota in my opinion.
    RestPro is responsive, Professional, knowledgeable and properly trained.
    They are reliable and I can count on them to take care of any situation I throw at them
    I oversee multiple supportive housing and treatment facilities and will only call Restpro to the rescue!

    5

    Excellent company. We had a major fire in the building. ResPro handled the mitigation and cleaning process promptly, professionally and with utmost kindness. The company has now shifted to the reconstruction phase and is handling it with the same high level of professionalism. We could not be more happy with their work. The management and different teams are all wonderful. They always responded to our frequent inquiries and demands promptly, efficiently ... and kindly. Highly recommended.