All reviews for Dreamsteam

From first conversation to job completion, Dream Steam exhibits high customer service focus. We experienced a floor reaction mishap. Follow up and resolution was swift!!! My technician, Joe Payette, is young and exhibits strong work ethic. I am in my late 50's and it was refreshing to experience Joe's energy and follow through to make sure I was happy--rare qualities according to my experiences. Joe even gave me his direct cell phone number to ensure prompt connection.

Very Satisfied! We had stains that we would've bet a lot of money that couldn't be cleaned - but Joe Payette from Dream Steam got it all cleaned! Cat urine, wine spill from the holidays, dirt from outside, etc was all gone. Joe was very friendly and professional. We would definitely recommend this service - a lot cheaper than new carpet!

Joe at Dream Steam did a fantastic job on our carpets. He was personable and professional. They looked better than we had ever seen them look. I will call Dream Steam again.

In my opinion the business Dream Steam has a lot going for them...they are punctual, professional, hard working and most of all seek to please there customers. My dad has owned his carpet cleaning business in MI for 34 years now so as the daughter of an experienced carpet cleaner, to say I am picky would be an understatement. When Dream Steam came out to my house we had them clean our sofa, love seat, chair and wool rug. There were a few stubborn stains that did not come out the first time but John (who runs the truck) was eager to assure me that they would be back out within the week to tackle them again. The stains are now totally removed and our furniture looks close to new!!! Thank you Dream Steam for being a company that our family will use for years to come!!!

Dreamsteam responded quickly to my request for an estimate. I was able to get on their schedule within a few days. The person assigned to the job was knowledgeable, careful, polite and clean. I would definitely use Dreamsteam again.

I have used Dream Steam a few times and they will always be my go-to for carpet cleaning. We thought we would have to replace our carpeting due to some stains and Dream Steam really salvaged our carpet, saving us thousands of dollars in replacement. They are professional, friendly and reasonably priced.

Very happy with the carpet and couch cleaning service!

Kind and respectful technician who was on time and broke a sweat getting our items looking great.

Edit 12/2/20: After the initial cleaning that left one of the rooms in our home with a musty smell Joe P. contacted me to understand my concerns and offer to remedy the issue. The room in question is a basement room that has heavy pet traffic and not a lot of airflow. He was extremely helpful in helping me understand the cleaning process and possible causes for the smell. He offered to personally come back out to our house and re-clean the room. Throughout the whole process Joe was very good about keeping communication open, was very accomodating to our schedule, and very apologetic there was even an issue in the first place. It has been 3 days since the room was re-cleaned and there is no smell whatsoever other than a fresh, clean, new carpet smell. Very pleased with the remedy and attention that Joe provided. I would recommend Dreamsteam if you are in need of your carpets cleaned!

These guys not only were professional and great at what they did, your able to joke and laugh with them as well. They made my experience a great one by being efficient, laid back, and over all great at what they do. The pricing was really fair as well and you get you bang for your buck. I would definitely use their service again, and would highly recommend

Dreamsteam is reliable, professional and honest. I appreciate their attention to detail. I manage several apartment buildings and I only use Dreamsteam to clean our carpets in apartments and hallways. I would highly recommend them to anyone.

DreamSteam was able to come to our business within hours of us calling them for an emergency clean up job, and they were both efficient and thorough. The representative was very professional, and the fees were reasonable. We highly recommend their services.

These guys were great! Professional, arrived on time at my residence to steam clean the interior of my car which I had up for sale. They explained what they would be doing and approximately how long they would take. I went back inside to wait in the air conditioned comfort of my home while they completed their job outside in terrible heat and humidity. They called me when they were finished and I came out to examine their work. Superb! I was so pleased I found this company and will definitely call them again to clean my next car.

Our carpets have never looked better! He even took the time to explain the benefits of the solutions he was using. He was able to get out stains that had been there ever since we moved in. The entire house seems to look a whole shade lighter. He also took great care in making sure the walls and furniture wasn't damaged by his equipment. I would definitely use Dream Steam again.

An amazing job! We had these guys clean our couches that we got as hand-me-downs. Honestly, there were some spots on the arms I thought were worn down and would never be restored, but John totally blew me away when he removed the residue and got these looking like-new! No more stains! I can't believe it! I thought I'd have to cover those spots forever, but he completely restored them. I couldn't be more grateful. I'd definitely recommend them to anyone, quick service, very professional, and an incredible job. Thanks Dream Steam Team!!"

We were in the process of moving and Dreamsteam was able to set ups up with an appt. with just a couple weeks' notice and to work with our moving schedule. The technician who came was friendly, courteous, efficient and did a wonderful job with general cleaning and addressing a couple stains.

We like to reuse, recycle to not fill our landfills with more stuff! Friendly, helpful & professional staff at DreamSteam. The stain had sat for a few months before we thought of having a cleaning company remove it. The mattress smells fresh, not perfect but very serviceable. We will use DreamSteam again. So much better than buying new.

We desperately needed our attic carpet cleaned. We have pets and, well, you know how that is. Dream Steam was easy to schedule and the service was reliable, friendly, and efficient. We have pets and our carpet looks and smells amazing. I highly recommend them.

Jovan and Joseph steamed 2 rooms and cleaned our ducts. Everything was great!. They were courteous and careful in our house. Efficient and hard workers, they did a very nice job. Dream Steam prices seem reasonable to me.

We've hired Dreamsteam and Joe P to clean our carpets for several years now. We continue to bring them back out not only because of their affordable prices, but because of their high attention to detail and excellent customer service. I would highly recommend Joe P and Dreamsteam.

I just had my carpets cleaned by Joe with Dream Steam and could not be more satisfied. We haven't had our carpets cleaned in 10 years so my expectations were not that high but wow, the results are amazing. They gave me a fair price, the estimate matched what I was asked to pay when the job was completed and they even took into consideration the sizes of my rooms when determining the total cost.
By the way, if you are fortunate enough to get Joe, not only are his cleaning skills amazing but also you get the pleasure of working with someone who is kind, trustworthy, loves what he does and is happy doing it!

We hired DreamSteam when getting our home ready to be put on the market. Everything went so well! The guy that came was so nice and also very cautious. He put guards up so wall corners were protected. He was very knowledgeable and did great work. Everything looked so pretty, fresh and clean. Thank you!