All reviews for Authorized Appliance Service

Rainer did it

NASTY

Great service!

Clean neat and great to shop at

Great prices friendly service

Very nice so far

Great repain man. In and out in minutes and had my washer repaired.

Their technician Paul came to service my refrigerator and I was very pleased with his knowledge and professionalism will definitely be using them again.

Authorized Appliance was able to repair my gas stovetop. Another repair service had backed away, saying the job was complicated. This other business wanted me to sign a waiver in case 50 year old oak floor was damaged. Authorized Appliance took on the job. A few weeks were required to get the parts from Whirlpool. Once the part arrived at my house, Authorized came out immediately. The two service technicians were professional and polite. And the igniter works, with no damage to the floor.

They are always very helpful. Their prices are better than other options in my area. Also, I never had a problem with a part not being in stock. I would ask anyone to consider them the next time they need an appliance part or appliances!

I have a 1968 avocado green GE stovetop that had an issue. After calling several appliance places who do not work on GE appliances, Authorized Appliance was quick to come to my rescue. They came out the same day I called, were able to order the correct part quickly and replace it a few days later! They were so easy to deal with and we’re so helpful in fixing my old, but amazing, stovetop! Thank you so much!

Great and fast service. My LG refrigerator stopped cooling and they were here on time, diagnosed in no time and ordered a new compressor. Parts arrived quick, installed the next day so I'm my refrigerator is up and running. Thank you for the great service and will use for all my appliances!

Love this company my grandmother used this company when I was a kid and we will always use their service! We usually take things in and have JR repair them at the shop! We have had several in home service calls and they have always been very polite and prompt. No they won't give you a certain time and you may have to work your schedule around the tech but that's with most any companies! I have had to wait a little longer for parts than I'd like but they don't stock parts they service appliances and mostly things under warranty.

My first experience with this company was very pleasant and comfortable. The repairman(Dewayne) was prompt and very professional. Thanks for a good service. Was kind of afraid after reading reviews but hopefully this rebuild others confidence in your service.

After service call (thurs )to determine what was the problem, the part came in the following (fri). Without a courtesy call to inform me that the part had arrived, they scheduled me an appointment for the following thurs. Because they were booked up for Tues. They came thurs and 10-15 minutes part on finished. You mean you couldn't find 15mins Tues, since I had call several times to check status. 😡😡🤬

DO NOT use this company. Very rude technician and customer service.

Address is wrong ! Still located by Walmart in Pearl Ms next Office Depot!

Customer service is horrible. They are rude. I have never done business with anyone that has no regard for the customer. I would never recommend you use this service place. This place does not deserve any star but I could not post this review without selecting one.

Dishonest, unreliable and don't keep scheduled appointments. No show on two different occasions with no communication that they would not be there. Never use this company! They are horrible!

Had a service schedualed with them and they couldnt even bother calling me or the company i bought my appliance with to let us know they dont service that product anymore. Plus if they fixed it right the first time we wouldnt be here.

Horrible customer service. Store i bought appliance from had set up an appt time for a repair. Woman from authorized appliance called and asked for model number then proceeded to tell me that she doesnt know why they set up the scheduled date but they were booked and not coming, that the earliest they could come is a week from the originally scheduled day. Extremely rude and short.