All reviews for Trane

Smoothe and quick

Live load 2pm pickup, checked in 130 checked out 230

Took me in before my app in & out 1 hr

Very nice place to drop off loads or to pick up. Was very fast to get me in and out.

These reviews are old, I was in and out within an hour. No overnight parking. Very nice people at the reception desk.

Showed up 15 minutes before 0600 appointment. Put me immediately on a dock. Empty in an Hour.
VERY PROFESSIONAL. NO OVERNIGHT PARK

It was not bad to me, arrived 3 hrs earlier than my appointment time and gott out loaded within 2 hrs

Excellent place to deliver a drop trailer. The people are super nice!!! I was in and out of there in less than an hour.

Very impressed with the positive attitudes of the people in this place. Visited there today and was blown away with the buy in of a common goal with every team member I came in contact with. The processes the have in place allow them to minimize defects to the dealers they support. Definitely a top notch company!

I'm an OO and when I read the reviews before going there I was scare of how long they would take BUT I was in and out in less than 30 minutes. Iwhen I backed up to the dock, there were fork lift drivers waiting on me already. I don't know if in the past they used to be unorganized but my experience was phenomenal. Thank you Trane.

These are hard working people in that warehouse. Some of these drivers complaining are not mentioning that they show up too early or even arrive late for their loads. I've hung around to see how hard these people work even in the heat and humidity of the St. Louis summer. The people in the shipping office are great to work with, even having to deal with an old intercom system they still manage to make things happen. The security officer that gets the temperatures is extremely polite to the drivers, and anyone else that passes through from what I've seen. All in all the Trane supply warehouse people are great and do great work.

Nice people and nice place

Easy drop and hook

I was an hour early…..had no problems….got a door….backed in….unhooked.took about an hour, and I was out 12/22/21

Nice people, in& out in 40 mins . Arriver 2 hours ealry before my appointment and get the door , need to unhook the trailer for lld

Friendly and helpful

Easy place to find for semi make sure you park behind the sign along the curb walk back toward the entrance for shipping an receiving sometimes there's a wait

Discasted

No me gusta muchas demora para que te carguen no vale la pena venir a este lugar

I wish I could give them a zero star review. Just bought a house didnt know about a warranty transfer date deadline. Im 4 weeks over the deadline when the ac unit went out again. I should have 8 remaining years of coverage but now I have 3 all because I didnt transfer warranty information. Top notch customer service here all they care about is getting out of their warranty from selling garbage equipment. Pay top shelf prices for joe blow level service. At the end of my 3 years I will never use this company again. Manager is to busy to talk on the phone how convenient for a pencil pusher. If you want to get screwed over you came to the right place!

Horrible