All reviews for Erker Security Systems, Inc

Paul and his team are absolutely wonderful!! They are SO quick to respond anytime i need assistance or have a question about our security system. Thank you to the team for all you do!!

When we decided to install a system, Erker Security was very helpful in describing about the pros and cons of different options, and in matching their recommendations with our needs. They were amazingly flexible with the installation itself, accomodating the stepwise process of a home addition. Our system is easy to use, and just right for us.

Erker Security is probably on the pricier side, but in this case you definitely get what you pay for. In my case there was an issue with my house that prevented an alarm system from being installed 'as normal'. The issue was unknown at the time they sent me a quote for the installation of an alarm system. Despite a lot of surprises in my house along the way, they still honored the original quote. They went above and beyond to get the system working as intended.

Among other things, they came to my house three more times then they expected to (including coming once after-hours), and they added some additional equipment to the setup that they did not charge me for. All the workers I interacted with were extremely friendly and personable, and the steady communication from them at every stage of trouble-shooting the issue was amazing. I never felt like I was in the dark, and I never had to struggle to get into contact with somebody for an update. I couldn't recommend Erker security enough - if you work with them you won't regret it!

A great locally owned security service that I've had for 6 years now and no complaints

We had a very pleasurable experience with the installation of our security system. Very helpful employees, reasonable rates for continuous monitoring and installation. We feel much more comfortable with this excellent service.

We are very happy with the service we receive from Erker's Security. They updated our alarm system a year ago and provided us with all the latest information to help us decide what we needed. They are very knowledgeable, accommodating and
dependable and very quick to respond if there is a problem. We highly recommend them.

We had an attempted burglary at our home - while we were home at 7 am in the morning! My wife and I were spooked, to say the least. Erker was able to get a team out there the very next day. The system works great and our bill is reasonable! I sleep much better. Highly recommended.

Paul and his team of installers are first class pros! After having a bad experience with another security company, I can honestly say Erker Security Systems are head and shoulders above their competitors. Paul went above and beyond to provide excellent service: very responsive, open communication and offered many solutions. Mike, Ethan, and Adam installed my new security system and smoke detectors quickly and seamlessly without any hassles.They made the process so easy and enjoyable - it was a pleasure to have them in my home. My family and I have security and peace of mind. Thank you Erker Security Systems!

Extremely nice and helpful folks. Reasonable rates. I will be using them for all of my future security needs. Highly recommend.

We have had a great experience with Erker Security with everything from installation and service. Paul helped us design our home security system to suit our needs and concerns. Everything went very smoothly with installation. Great technicians who come help with any concerns or issues. Our home is now "Erker" secure and we couldn't be happier.

If there was an 5+ rating I would give it! Erker Security did an EXCELLENT job! Through no fault of theirs they were brought in to our construction project later than they should have been and went WAY above and beyond to meet our project and timing needs. Paul Erker came out personally to understand the scope of our ongoing construction and contacted the U. City inspector to determine what exactly was required to comply with code. He revised the proposal a couple of times so that we could balance the requirements of code, safety and our budgetary constraints and maximize the value of our spend. When we had the details hammered out, Erker sent out 4 guys to get the installation done as quickly as possible and avoid delaying our overall project. Then when they couldn't start right away due to a miscommunication from another sub-contractor, Paul sent them to other jobs and had them back on site after lunch. Through all of it, Paul was gracious accommodating and in good humor. The work product was great and the willingness to jump in and get the job done was invaluable!

Outstanding and personal service from a local company. So easy to work with in setting up systems, answering questions afterward, and in responding when alarms are triggered.

An Erker system when already in place when we bought our home so it was easy decision to just have them activate it. We called to do so and were surprised that Paul Erker came out himself to review the system that was in our house (it had been a few owners ago since it was installed). He wanted to meet us and be sure his technicians knew exactly what system was in place and its condition. He reviewed pricing options and mentioned potential upgrades to our older system without pressure. A couple days later, on our schedule, he sent two friendly technicians to get everything up and running. The were very helpful and thorough in walking us through how it worked. Best of all there were no surprises since Paul had already come out. And while they mentioned potential upgrades and additional capabilities, they applied no pressure. We get our bill every quarter without surprises. We have had a few false alarms (our fault) getting used to system and Erker called without delay. Great local company that I feel secure with!

We switched to Erker Security years ago and have been very happy with them! Paul is very nice and informative. We are so glad we now have Erker Security protecting our home and gives us peace of mind! Give them a call, you won't regret it!

We have been customers of Erker for 15 years. I interviewed several companies before I hired Paul. He's very professional, honest, and always responds promptly when I call which is actually hardly ever because our system is easy to use and doesn't need service. I highly recommend Erker Security.

Erker Security has been nothing but incredibly professional, responsive and wonderful. I made several changes to my system and Paul & his crew came right out in a timely fashion & worked above and beyond my expectations!

We have been in the custom home building business for 25 years. Erker is one of our best sub-contractors! Always reliable, always available, Paul has taken extremely good care of us and our clients. We don't even consider using another security company.

My wife and I were Paul Erker's very first customers. Because of the fantastic service we have consistently received over the past 20+ years, we have never considered using another alarm company nor should you. We think that highly of Paul who is an honest, straightforward, hardworking, and personable man.Because we have great trust and faith in Paul Erker and his company, we only refer our friends and patients to him because we strongly believe that he will do right by them. So, shop no further, you have found a great resource!

I just moved into a new house that already had an Erker security system installed. Though there were a few things that needed to be updated in order for me to use the system, Paul was on top of it every step of the way. He helped me understand what needed to be done. He responded to every phone call and email almost immediately and got the system up and running within just a few days. I would highly suggest Erker Security to anyone looking for peace of mind in their home.