All reviews for Potts Electric
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I am so impressed by the Service that I got a Potts Electric. well from start to finish and I was happy with the estimate I was given and decided to move forward with the work. Upon completion, my tech did a walk-through with me and explained everything he did. Highly recommend!
Official response from representative 15.05.2026 21:24Thank you so much for your kind words and for choosing Potts Electric! We’re thrilled to hear you were happy with the entire process, from the estimate to the completed work. Our team takes pride in providing clear communication and quality service, so it means a lot to know your technician took the time to walk you through everything. We truly appreciate your recommendation and look forward to helping you again in the future! -
Their electrician, Courtney, showed up on time and was very knowledgeable about my landscape lighting problem. He quickly analyzed the problem and solved it.
Will definitely depend on Potts Electric again!Official response from representative 07.04.2026 18:14Dan, Thank you so much for your kind words! We’re glad Courtney was able to quickly diagnose and resolve your landscape lighting issue. We’ll be sure to pass along your feedback to him. We truly appreciate your trust in Potts Electric and look forward to helping you again in the future! -
I cannot say enough positive things about Cody Potts and his crew at Potts Electric! We had a specific timeline to meet in getting a home back-up generator installed at our residence; they went above/beyond to ensure our needs were met and exceeded all expectations! Cody handled everything from start to finish and remained professional, courteous, and communicative throughout the entire process. I will certainly use Potts Electric for future electrical needs and highly recommend this company! As particular as I am with Contractors, Potts Electric stands out from the rest. If you want the job done correctly, cost-effectively, and on time, call Potts Electric today!
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Reason for calling Potts Electric a problem with GFI in garage and a bid on new box in basement. Cody the owner came out and look at the problem. Very nice and very knowledgeable. He immediately pointed out the faults with the 39-year-old box, explained all not up to code and old wiring problems. Concerned he scheduled us an appointment within a couple days. Office people extremely nice and helpful. Anthony the electrician also very nice and a true professional and explained process and faults that was there. Great company more than pleased. First on call list if ever needed again. Thank You Dave and Brenda Ruzicka High Ridge Mo.
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Wouldn't give an estimate unless I paid them to come out to get an accurate estimate to install ceiling fans. Can't speak about the company work because wasn't going to pay a fee for an estimate.
Official response from representative 20.08.2026 19:50Thank you for sharing your feedback. We understand that paying a service fee for an estimate may not be ideal; however, for ceiling fan installations, we need to see the home and existing wiring before we can provide an accurate estimate. Every home and electrical setup is different, and factors such as the existing wiring, ceiling box, accessibility, mounting requirements, and whether additional electrical work is needed can all affect the scope and cost of the installation. An in-home evalua… -
Stay away! I asked for a quote for an EV charger told me I needed a new breaker box for 10 thousand dollars also wanted over 3 thousand for the charger. I knew he was full of s###. Got a charger for half his price.
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just now
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If I could give zero stars I would. My husband took off work a half day in order to be available for the 4 hour window from 12-4. He called office at 12:30 to see if the technician was still planning to come out in the light of the snow. He was informed that the technician was still planning to meet him. He never received a phone call from the technician stating he/she was headed to the house or to reschedule. Very disappointed in the lack of communication and professionalism.
Cannot answer regarding value since they did not show up. -
This company wants to replace your service box if you request the replacement of a simple light fixture. I have replaced my furnace, air conditioner, washing machine, clothes drier and garage door opener over the last 5 years. No problem, I was not adding new service from the box. These people wanted me to spend a ton of money to replace my service entrance before they would replace my broken light fixture. To Hell with that!
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Avoif this company at all costs. It will cost you a lot. They claimed that they would come out and survey everything in my home for $59. Well they did come and they did charge me $59, but then they wanted to charge me an additional $650 just to survey all my electrical outlets in my home to find what the real problem could be. I said no. Hoping they like their $60 for nothing. I decided to go to Mr. Electric instead, who were able to survey everything for free and fix the problem the same day for the price of Potts Electric's "survey."