All reviews for FTS Heating and Cooling

We called FTS for our spring maintenance. Trevor was very thorough and explained everything clearly. He took time to make sure our questions were answered.

Andrew was professional and friendly and answered all of my concerns. He explained what he was doing and seemed to genuinely care about my concerns and the smooth operation of our HVAC. Awesome all around!!

Courtesy. Professional. Was able to get our furnaces operating, even an old one that we were told wouldn’t work and had been partially disassembled by a different repair person over a year ago. Upstanding techs with this co. Thank you Andrew and Trevor for a job well done.

Trevor came out and was very knowledgeable friendly and helpful and very in depth with answering as many questions that my wife and I could come up with.

Cory arrived close to the scheduled time frame, even after being given the wrong house number. He called prior to arriving and again when the address given did not exist. That was our fault.
Very courteous and respectful. We had open communications and the matter has been addressed.
I have recommended that the hone owners consider contacting FTS for a quote to replace the entire system.

Jay took his time and went thru 8 options to remedy our hvac woes. Very knowledgeable and informative. We appreciate all his time and expertise.

Trevor completed a complete system inspection. He was friendly and professional and treated my family and home with respect. I will continue to use FTS for my maintenance and repair/replacement needs for my heating and cooling systems.

Very professional answered all my questions and concerns. Did a great job and left everything clean when they left. They did a great job of working us in because of an unexpected outcome when our furnace was unsafe to use, but they got us worked in and the new furnace and AC up and going before the colder weather hit.

We were having an issue with our furnace so we immediately called FTS. Andrew came out and assessed the situation. A couple of parts were needed to get it up and running again. Andrew returned a couple of days later to finish the job. Our furnace is back up and running. We really appreciate how hard he worked to fix the problem. We will definitely refer our friends and family to FTS for their heating and cooling needs.

Justin was so very nice and explained what he was doing and why with every step he took and then made sure I understood what repairs were needed and the cost it would take. Very impressed with this company. Even when I called them yesterday, they got someone here today for me. Would highly recommend!

Corey did an excellent job today. He was here for maintenance for my air conditioner and furnace which he did very thoroughly and professionally and offered a few helpful suggestions and advice but was not pushy.

I requested an estimate on an upgrade for an air conditioning system. They were super prompt. They came first thing the next morning and they gave me an estimate that was very complete with an option of heating, cooling in or heating and cooling system. Thank you so much for your prompt attention.!!! Wonderful service!!

Our upstairs unit wasn’t working for a while. FTS came quickly and figured the problem and fixed it. Trevor was polite and professional. Him wearing shoe covers made me super happy!

They came for an inspection and spent 4 hours going over everything in detail and cleaning the parts. Afterwards, Andrew explained what he found and gave suggestions without being pushy on us to commit to anything. I would recommend them to anyone looking for quality service in the Springfield, MO area!

Trevor came out and did a thorough inspection of our HVAC system. He was very friendly, courteous, and respectful of our property. He is also knowledgeable and offered different solutions for some things if we should ever want to take advantage of them.

AC unit went bad. They sent our Corey to check and see what was going on. He got me set up with new part and the ac is running better than before. Good guy rockstar tech. Will definitely keep them on speed dial

We just had a new system checkup with Corey! Great service and such a nice young man to work with. He found a condensation line blockage we would not have known we had unless he had come for the checkup. All fixed and working good now! Thanks Corey!

Trevor was extremely helpful! He explained everything very well. He gave me several options, as I have an older A/C unit. A+++

I've had FTS work on my home and my business and they have always done a great job. So far every time I've called, they have come out the same day. That is a massive Plus!

Trevor was great. Answered all my questions and got the heat back on in no time.

Called to let me know he was available ahead of schedule if that was acceptable. Friendly, polite and respectful. I enjoyed meeting and working with him on my units. I was made aware of all my options and repairs were made. He let me know he was available for any questions or concerns that I might have in the future. Pleasant experience overall.