All reviews for Johnson Controls Springfield Office

Great company with great people!

Shane with Fire Safety side of things was a Joy to work with, made sure we had everything we needed in a timely manner, and at prices that cant be beat.

another terrible

No one available for service

They have NO customer service. Their horrible customer service numbers are routed to India. Have called multiple times with no results, just more runaround.

Somebody driving one of your vans nearly killed me.

A Johnson controls work van decided it would be a good representation of the business, to follow behind my vehicle too closely and then proceed to try to run me off the highway (James River hwy) this morning, because it was 3 minutes before 8 am and they were in a hurry. I would be more careful who, as a business, I allowed to drive a work vehicle. Especially if they’re going to drive dangerously like that.

BEWARE I recently had a highly disappointing experience with the estimate for the installation of a residential fire suppression system in Branson, MO. The company failed to provide us with a proper estimate, which was the first red flag. It's essential for any reputable service provider to be transparent about their pricing, and the lack of an estimate left us feeling uncertain and skeptical from the beginning.

To make matters worse, the company blatantly lied about the start and stop completion dates. Keep in mind this is in the peak seasons of rentals and we were Not able to rent the unit at all. We were given false promises and reassurances that the installation would be completed within a specific timeframe, only to have those promises broken repeatedly. This lack of honesty and integrity is completely unacceptable and left us feeling frustrated and deceived.

Furthermore, communication from the company was virtually nonexistent. We constantly had to chase them for updates, and even then, their responses were vague and unhelpful. It is crucial for a service provider to maintain open lines of communication with their clients, especially when there are delays or issues that need to be addressed.

Overall, our experience with this residential fire suppression system estimate for installation in Branson, MO, was nothing short of a nightmare. The lack of a proper estimate, the false promises, and the complete lack of communication have left us feeling disappointed and dissatisfied with the service provided. We strongly advise others to steer clear of this company and find a more reliable and trustworthy option for their fire suppression system needs.