All reviews for Kirkwood Heating & Air Conditioning

I've known the owner, Mark Menos, for the past 15 years. He's an honest businessman who goes above and beyond to help you out. My air conditioner was out and I needed help asap. He contacted Kayla who sent Chris out the next morning to get a bid on a new unit. Within a couple of days I had the quote and made the decision to go ahead. Unfortunately, it was Memorial Day weekend, so Tuesday morning, Kayla contacted me and was able to get me scheduled for, first thing, Wednesday morning. The two techs, Jeff and Mike, showed up and were quite the efficient team! Getting the 2.5 ton unit in my yard was a big challenge...but once that was done, within a few hours, I was up and running! They were very polite and cleaned up after themselves! I'd definitely recommend them!!!

Great experience with Gary, our technician. He’s knowledgeable and a hard worker. Highly recommend these guys if you need any HVAC or boiler work done!

Excellent service!! Been using Kirkwood Heating and AC for more than 17 years. They are reliable and consistent - show up when promised and get the job done properly the first time!! Chris is always pleasant, tidy and professional.

Tyler came to my condo as I have a particular small compacted hvac system. He has experience working with national comfort as many do not. The last guy who came to resolve my issue just put easy seal on it because he didn’t want to do the work. Tyler diagnosed my problem then gave me a resolution. He was honest, fair, and professional. I can’t say enough good things about my experience and look forward for them to help with future repairs!

Not only did they come within a couple of hours to diagnose the issue with my furnace, they were were also able to schedule an install for less than 48 hours.

Steve and Gary got the job done in a few short hours, cleaned up their work space, and were on their way. The best description I have for this experience is quick and painless.

Mike and Jeff were fantastic. I had a furnace issue and Kirkwood Heating sent someone the same day and diagnosed the problem. I didn't have to wait days to have the issue resolved as Mike and Jeff came out the very next day and completed the work. I am really happy with Krikwood Heating and Air Conditioning!

After the hottest day of the year, thus far, 6/18/21, my A/C unit decides to stop working. After a miserable night of extreme heat, I called Kirkwood Heating and Air Conditioning around 6:30am on a Saturday morning. Their technician, Kevin, arrived at my home in about 40 minutes. He was able to get us squared away in no time. Because of the circumstances, I wasn’t really worried about the price, but the fact that Kevin came out so quickly, I would recommend their services to anyone. Thanks Kevin!!!

KHAC installed a new furnace and the installers were great. They were very knowledgeable, took the time to answer all our questions, and walked us through the ins and outs of the new system. They made sure we knew to call them if we had any other concerns or questions. We'll continue to use KHAC for all our heating and air conditioning needs. Great company that we would highly recommend!

After almost 22 years of service we decided to replace our heating and air conditioning in our large ranch home. We talked with 4 companies and settled on Kirkwood Heating & Air Conditioning. First, Tyler talked in detail about the options available and was very knowledgeable about all of them. Second he asked about efficiency levels and because of my age was hesitant to spend a lot more for high efficiency models. Tyler, wanted me to see the differences in cost and when he put together the 4 options it was less than $200 for a 16 SEER and a 96% efficient heat system! The other 3 bidders chose not to do this. The installation crew of Mike B., Jeff K. and Kayla at the office couldn’t have been better or more professional!

Outstanding installation! Could not be more happy with the job that Gary and Mike did. Very professional and hard working crew. Tyler and and the folks in the office we're great to work with, even tolerating my incessant questions without complaint. Time will tell on the equipment, but honestly, the sales process and installation could not have been better. Highly recommend Kirkwood Heating and Cooling.

We have been dealing with KHAC since moving to Kirkwood about 12 years ago. They put in my heating and cooling systems at that time and I believe Chris was working for them then. Chris has maintained our system each Spring and Fall and we have not had one issue with the system to date. Grant you the system is great, however, we believe Chris's attention to detail has been exemplary and has had much to do with it's being great! His tenure at the company speaks volumes about the overall quality of the company and assures us that we can continue to have faith in KHAC and confidence in it's recommendations.

Wish there were more stars to give!!! Very thorough and professional employees. The technicians are the best! People usually get cranky when the AC goes out and it’s super hot. But, these people know what they are doing. I highly recommend Kirkwood Heating & Air Conditioning for anyone this summer! I will also be using them this winter to check out my heater. Highly recommended!! Thanks guys.

Chris was great to deal with and was very informative. He walked us through multiple scenarios with advice to which units were recommended and - are you ready for this- his recommendation was NOT the most expensive way to go,and then, the other two new unit install guys were perfect! These guys are very knowledgeable, professional, and friendly people in every facet, thanks guys/gals for making this as convenient, quickly installed, and comfortable in St. Louis smack dab in the middle of June!!!

I have never experienced such outstanding and quality service. The guys knows their trade and how to get the work done. All super friendly and very personable. Thanks to Kirkwood Heating & Air Conditioning for taking care of our new HVAC system. Highly recommended.

We had Kevin install our new ac and we couldn't be happier! The whole process was smooth and effortless. He was Professionnel, friendly and on time. He went above and beyond to make sure things were done right. The company was priced fair as well We! We will definitely recommend this company to anyone in need of reliable hvac services.

I was really pleased with the AC repair services I received from Kirkwood. The St. Louis team was very professional and did a great job. I will definitely hire them again in the future. I highly recommend this company to anyone who needs cooling and heating services.

Our air conditioners weren't working this week and we called Kirkwood Heating and Cooling because they were the closest. Not only did they come out the next day they were by the far the NICEST people to do business with. From the person who took our call to the technician who handled our problem, they were complete professionals. Could not recommend more.

I am not easy to please when it comes to home services, but Kirkwood Heating & Cooling was great. From the quote process through the install of my new hot water heater and flue, the team was friendly, timely, accurate, and affordable. Will use again if I ever have HVAC issues.

Our heating system went down. Sales responded immediately. Installation staff was great! Luke and Jason removed the old unit and installed the new one. Steve worked on some duct work. Gary also contributed to the installation. Luke and Jason first thing they did was put down floor covering. Very polite and worked the entire time. Took the time to explain a new digital thermostat. Answered all our questions. Very professional!
Thank you,
The Ransom's

Mike and Jeff from Kirkwood Heating showed up right on time and set about installing my new furnace and air conditioning unit. They were both professional and efficient. It took about a 1/2 day but they cleaned up after themselves and left me with beautiful new HVAC system. I'm very pleased, and my home is nice and toasty.

Great experience with Kirkwood Heating and Air Conditioning! Derrick and Robert installed a new A/C unit for me and did a fantastic job. Professional, knowledgeable, friendly, and willing to answer all my questions. Impressed throughout the entire process.
Would definitely recommend.