All reviews for English Sweep

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    5

    Fast, professional and courteous service. I've had English Sweep at my house twice and I highly recommend them. Greg Smith, our Service Technician, is very good and I'll request him for any future work.

    5

    Kyle did an excellent job. The best service I have ever received. Very personable and professional.

    5

    We had another company tell us that our wood burning fireplace, that was converted from gas, was not able to be used and told us that if we wanted to have a fire, we not only had to convert it back to gas, but we had to purchase an expensive insert as opposed to just gas logs. So when Kyle came to inspect it, we were expecting more of the same. Not only did he fix our issue easily and quickly, but he also provided a quote within a couple days to get gas logs if we chose to at a later date at a fraction of the price of the original company. Thank you Kyle! I highly recommend English Sweep.

    5

    KYLE did a fantastic job at our house. He gave the fireplace a thorough inspection & a bid for the work. We had someone else also come out to see it & they quoted us THOUSANDS more for unnecessary work to be done. Kyle was honest about what needed to be done & we really appreciate it. Highly recommend!!

    5

    I had a fantastic experience with English Sweep. They called 15 minutes before arriving, which was super helpful, and they worked quickly—done in about 30 minutes! The technician cleaned up thoroughly, leaving no mess behind, and even took the time to teach me how to use the system properly. Great value for the price, and I would highly recommend them to anyone looking for reliable, efficient service.

    5

    English Sweep came out and did an inspection of my chimney following some sever weather that destroyed by roof. They were very professional, showed up on time and communicated extremely well throughout the appointment. I would recommend English Sweep to anyone who needs chimney work/inspections done.

    5

    English Sweep came highly recommended by our HVAC guy and it makes perfect sense why! We couldn't be more pleased with the ultimate professionalism, customer service, and quality of work we received from them.....from the initial phone call with Lorelei to schedule the inspection, to Russ, the service technician who did the inspection, to Sally who scheduled the work, to the 2 technicians (Chance and Thomas) who came to do the work. It was top-of-the-line service all the way around! This is the first time we've ever used this type of service, and they made the entire experience painless. The estimate technician was very thorough in his explanation of the work that needed to be done, using the pictures that he took during his inspection. The technicians who did the work were absolute gentlemen and were also very respectful of our property. They did such an amazing job of cleaning up after themselves, that one wouldn't even be able to tell we had work done (aside from our shiny new vents and tee). I can't speak highly enough of this business, and we will be sure to recommend them every chance we get.

    5

    Scheduling was easy. The job was down very quickly and efficiently. No complaints.

    5

    English Sweep did an excellent job rebuilding the top part of my chimney. Very professional work! Gracias!!

    5

    English Sweep was a great choice to replace my 18 yr old Chimney cap that was leaking. A field tech estimator was dispatched to my house within 48 hours to evaluate the problem and provide an estimate for a new Stainless steel cap. Kyle texted me 30 minutes prior to arrival within the specified time to provide an estimate. Kyle was friendly and knowledgeable and efficient in inspecting the cap and providing a detailed explanation of the problem and an estimate to replace.
    I provided a deposit for the work order. I was told the cap would be fabricated and installed within 30 days. I was pleasantly surprised to receive a call from English Sweep that the cap was ready to be installed 7 days after it was ordered. Kyle returned to perform the installation today. The old material was removed and a shiny new Stainless steel chimney cap remains. Pictures were provided along with a paid in full receipt.
    I highly recommend English Sweep for chimney cap and related flu and fire place repairs and upgrades. Thanks to Sally, Shannon and Kyle for a great experience and a new chimney cap!
    B.Menke

    5

    Very professional, good price, showed up when expected. Actual employees not subcontractors. Greg did very good job definitely recommend.

    5

    The remote starter stopped working for my fireplace and I had it serviced back in December. The technician, Kyle G., checked the batteries in the receiver and he said they were the original batteries. Quick fix and no charge. That’s incredible customer service. I highly recommend English Sweep and Kyle G.

    5

    Jeff was extremely conscientious and did a fabulous job on our two fireplaces. I can’t wait for the weather to get cold enough to use them. Maybe this weekend?!!

    5

    Several neighbors recommended English Sweep for our old brick 3-story. Kyle, our technician, did a thorough and tidy job. We have multiple chimneys in need of repair, and he put together several estimates, all reasonable. English Sweep provides photos with the inspection report, which is very helpful.
    The phone schedulers and office staff were friendly, straightforward, and professional. I have to admit I was put on guard by their using the word investment instead of price -- "HVAC chimney inspection is an investment of $279" -- but everything was done honestly and put my concerns to rest.

    5

    Excellent service, very knowledgeable and explained the options clearly, including future costs. Very happy with the current service and plan to schedule future improvements soon. Thank you!

    5

    English Sweep did a fantastic job in a potentially dangerous situation in my home. I had our annual furnace maintenance this week and the technician noticed a backdraft and condensation in our furnace and water heater flue indicating our flue was blocked and carbon monoxide was back drafting into our home. Turned everything off and called English Sweep immediately. English Sweep sent Kyle to our house within 2 days and he found that squirrels had chewed through the aluminum flue cap and had built a nest of leaves and grass in my furnace flue. Kyle worked for 2 - 3 hours to clear the flue but unfortunately could not get a replacement stainless steel flue cap for a few days and had to put the old cap on. Within 2 days the squirrels had built another nest in the flue. Called English Sweep and they sent out Gino right away. Gino put the new flue cap on and worked for 2 - 3 hours to remove the new nest on what was supposed to be his day off. Cannot say enough about English Sweep, Kyle, and Gino. Super nice guys, who didn't give up, and worked their butts off to clear my flue which was difficult due to an offset in the flue line between the basement and roof. Fantastic service is provided by English Sweep and I would definitely recommend their service.

    5

    The two guys that worked on our chimney were very professional and did a fantastic job. The only thing they didn’t do was the dance from Mary Poppins.
    Thomas Appelbaum was our project lead.

    5

    I was concerned that our gas fireplace wasn't working right, and made an appointment. Jeff had a look, explained that it was in good shape and calmed my worries; no charge for the visit!

    5

    Greg did an awesome job servicing our chimney and replacing a panel. Everything was done quickly and cleanly. Highly recommend this company.

    5

    Kyle came over to fix a gas leak and he couldn’t fix it because of where it was located. He looked at my gas log fireplace and said it was very clean. He was so nice and honest. No charge!

    5

    Excellent work ethic. Their work on the chimney liner was carefully done. Everything was cleaned up after their work. Plus, I was treated with respect and kindness.