All reviews for Ozark Refuse, Inc
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We've been with Ozark for about a year now and have had MAYBE 2-3 issues, all of which were either really not a big deal (trash can in the road, etc.) or were resolved in a timely and professional manner. They are very kind, hard working people and definitely one of the most affordable options around.
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I've been using Ozark Refuse for almost 4 years. I highly recommend them. Great service, great rates, and I love the addition of online bill pay.
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Excellent pricing. Excellent service - an actual person answers the phone AND is pleasant! The difference between Ozark Refuse and my previous company is night and day. The person who answers the phone has a personality, is helpful, and explains pricing well. I have saved so much over our previous company! I highly recommend Ozark Refuse. And they offer recycling, as well. We just added that on.
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Ozark refuse has great customer service. They notify for any changes in service, due to weather. They have always picked up our trash on a timely basis.
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I've been disappointed by a couple other trash service providers in Springfield. I saw the overwhelming recommendations for Ozark Refuse on Facebook and decided to give them a try. One of the best decisions I've made! I've been with them a couple years and plan to continue to use them in the years to come.
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We’ve been using Ozark Refuse for a few years now and have been extremely happy with them. They are very consistent in their pricing and service. We even got a neighborhood discount for using them. Highly suggest them for your trash and recycling needs.
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Great price, excellent service that you can count on! Our previous trash and recycling company had been missing our pickup, not willing to pick up any extra (due to them skipping or missing our service for a week or TWO), and not willing to reimburse us for the missed ones due to their issues. Plus, they were substantially more expensive. Ozark refuse has been great about everything! We would definitely recommend (and we do!!) their services to everyone!
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Ozark Refuse has been the best trash company that I’ve dealt with over the years. I love how they put their drivers first when the weather is bad. If I ever have an issue they take care of it right away. I highly recommend.
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Staff and trash men are always kind and courteous. The rates are very reasonable!
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I usually wait before posting a review but Ozark Refuse deserves better than that. Called and set up services with no problem. The woman was kind (thank you!) and a breathe of fresh air in comparison to the last company we won’t even give power to by naming.
I called Wednesday. Thursday (today) the bin was here. But the best part is, whoever dropped it off was respectful of our property and brought it all the way up our driveway. It was kindly placed in between the 2 garage doors. Whoever you are.. thank you for the small kindness that goes a long way.
$60 for 3 months is the cheapest in the area that I’ve found. Also the best customer service. I cannot say enough great things about this company and I’m only 2 days in. They certainly know how to make an impression!!! I would give more stars if I could! -
So glad we switched to Ozark Refuse a couple years ago. Never any issues, thank you!
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Ozark Refuse is the best service I have ever had! And their prices are fair.
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Ozark is pretty awesome! Never had an issue with them and they always get our trash. Even when we have overfilled the can they are kind enough to take it anyways. We try to give the trash men water if they come by when we are home. It’s not a job everyone wants but it’s a job someone has to do. Respect to those guys!
Also, the person who is responding to reviews is straight savage and needs to be protected. Best entertainment I’ve had in years LOL! -
Ozark Refuse is wonderful! We had a ton of problems with our other carrier. They would be late or not show for extended times. They also wouldn't show up on days they promised. I've had absolutely no problems and have used Ozark Refuse for over a year.
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Recently moved here to the area, and paid for my refuse service a year in advance to lock in discount pricing. So far after three months of service I am quite happy with the service I have received so far! I have heard heard several negative reviews given to me from my neighbors in my immediate community about other providers and I am so happy I chose the right providers the first time around! Thank you to the staff from the receptionist who took my request for service to the gentlemen who pick up my refuse each week and to the staff that I don’t see that make it all work behind the scenes!!
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Best trash service I’ve had. They’re reliable and communicate well on social media.
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The best service business I have ever dealt with. The guys on the trucks are so friendly. The price is very affordable.
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One of the cheapest trash companies in the area and they actually pick up weekly and they are good about sending emails with delays or changes to the usual schedule. They update you when your card is about to expire to remind you to update your payment method. Overall a great trash company and I always recommend them ☺️ thank you for your reliable service! I’ve also forgot to put my bin out and they were already a couple houses up and the men put it in reverse and grabbed mine real quick. They times can fluctuate a bit on trash day but they get there and I don’t care what time they come as long as it’s picked up. Sometimes my bum ends up in my drive way but it happens lol I just drive around it and bring it back up to the house 🤣
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Great disposal techs, friendly, kind and always professional. Now for the office staff.. I love that they answer the phone! Always helpful and very kind, fantastic customer service.
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Best trash company around, great customer service and the always communicate if there will be any changes to our services ( holidays or road conditions) will definitely recommend
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Always picking up on the scheduled day. They also post schedule changes for holidays prior so you can make the necessary arrangements. Would highly recommend this company.