All reviews for Controlled Comfort

Really appreciated the fast and professional service!! I called Control Comfort in the morning because our furnace had stopped working. Ken was at our house within two hours and had our furnace working again in just over an hour (which included Ken having to go get a new part). Ken was very courteous, competent, and friendly! Thanks for the great service!

Jimmy was extremely helpful. His timely service helped get the AC working again quickly. He then called me, answered all my questions, and provided ideas to prevent further issues. I will definitely use CC again for routine maintenance. I appreciate the work!

We have used Controlled Comfort for over twenty years and have always been happy with the service they provide. We get the Air Conditioner Maintenance and today we had Jimmy service our old unit. He gave us some advice which we appreciated. Thank you!

Controlled Comfort is absolutely the best company for your HVAC needs! The tech explained what he was doing and why! Awesome tech and awesome job!

Honest, reliable, friendly and very professional! I highly recommend them for all of your HVAC needs!

I will definitely call the when my system needs replaced!

I have only ever had great experiences with all the technicians that come to do our maintenance of our systems. They are always professional and easy to talk to. They explain any issues I might have in a basic manner so that I can understand it as well. Highly recommend.

Josiah from Complete Comfort completed my routine maintenance on our geothermal unit today. He was on time, friendly and thorough. I also asked if he could get me a quote on installing an updated thermostat. Not only did he quote it, he installed and trained me on it right then and there! I highly recommend Complete Comfort and Josiah!

I can hardly express my thanks to Jason and Controlled Comfort. I am
so overwhelmed with the service, professionalism and promptness of
Jason & Company.
He went above and beyond to get my A/C checked and running properly
with extremely prompt service and also to get my Flue Stack replaced,
unit cleaned up and a decent thermostat installed.
Jason also checked and resolved a few other things for me and my gratitude
is endless for this awesome service and kindness.

I needed a replacement for my ac unit and my furnace. I was told it would be an all day job and it was done in about 4 hours! The two guys who came to work on it were in fantastic moods for it being 7am! Thank you so much for being here early and getting the job done so quick! Very very impressed. Shout out to Mike and Justin, you guys ROCK!!

Controlled Comfort is the place to go for your heating and A/C needs. I highly recommend them and have been a customer for years. I bought current A/C and furnace from them and had my previous equipment maintained by Controlled Comfort.

Update: Once again today they continue providing their excellent service with a smile!

Furnace was not putting out heat in accordance with the thermostat so I called for a technician and one was sent out the next day and fixed the problem. The flame sensor needed cleaning as we had just finished construction around where the furnace was. We have been using Controlled Comfort since about 1990 and have been extremely satisfied.

Have used this company since 2004, Never Dissatisfied , workmanship is always professional and top quality!! Highly Recommended !!!

Unfortunately, good things never last. A couple years ago the blower assembly that forces the air through the burn chamber was dripping condensation from the bottom of the unit. The guy they sent out took the assym out for inspection, had to go back to the office for a gasket to reinstall the unit, also not upon my request pulled the burner tubes out and cleaned them when they were not in need of service, put everything back together and I ended up w/ a bill close to a thousand dollars. I called and complained and was basically in so many word told to go pound sand, that Crescent Iowa was some big freaki'n road trip from their office and might as well have hung up on me........So, my wife did some research for the inducer assym, a little over $300, purchased it and I installed the unit NO BIG DEAL!!!!!! Now I use THERMAL SERVICE and am very satisfied again!!!!!!!!

We have used the services of Controlled Comfort for almost 30 years. We have never had a bad experience. Technicians are top notch and the company is incredibly responsive. Highly recommend.

Woke up New Years morning with a furnace problem. Called the emergency number and Eric was there within an hour. Found what was wrong, made a warehouse run and had everything fixed by noon.

Controlled Comfort is a great company. Terrific service for both maintenance and repair.

If you don't read the full review - I'd give 6 stars if I can. Great, professional service!

Long story - my AC stopped working on Sunday night. (first thing) Monday morning I called and asked for help - I was told on a phone it is a busy day for them (no doubt, we have a heat wave) but they will come as soon as they can (could be late, but still on Monday). 1 hr later a technician called me asking if I'm home and he is OK to come. I've never seen faster response!!! He replaced two capacitors, charged and serviced the AC - he was quick, professional and (I believe) what I paid was very very reasonable for the service!

Jacob called before he came today, and was on time. He was efficient in doing the furnace checkup, and friendly as well. I appreciate that Controlled Comfort called me to set up a furnace check through our maintenance agreement. I did not have to call them.

Extremely helpful with ALL my questions. Made suggestions for me to better maintain my unit. Let me know there were furnace filters that fit more properly...I might need to be ordered, as it is not usually stocked, which I did after he left. ...I was a very surprised at this as he is the 3rd person to come to my house from your company and the only one that has let me know there was a size that fits perfectly. Thank you Jonathan! He also gave me a magnetic strip to cover the opening once the proper filter is put in. Extremely professional, polite and helpful. Thank you Debi

Returned home from vacation to a hot house. Temps had been in the 90s. Called controlled comfort Monday morning at 7am, Jake arrived at 8 and and had the AC up and running by 9:15. Our disconnect has actually melted, no idea why but thankfully my husband turned off the breaker when he checked the AC upon our return. He opened a panel and it sparked. Could have been much worse, but grateful for the quick response and fix!

The tech that came out to do my routine maintenance was polite and mannerly. He arrived on time. He listened to what I requested and assured me he would take care of it; which he did. He handled everything in a timely manner.

I’ve used this company for over 20 years and have never been dissatisfied with their work.

I like to thank Jeff and the whole staff there at control Comfort working with me on my furnace and air great service in great communication they helped me with my warranty through Goodman

We have use Controlled Comfort for years. They are always prompt and courteous and can be relied on to give great customer service. Neighbors have used other companies who tried to upsell them, but that never happens with this company. You can rely on their integrity and honesty.

We’ve used Controlled Comfort for years and couldn’t be more pleased! They are dependable and very professional. Chris has been out several times for routine maintenance and he’s always been on time and a pleasure to work with!