All reviews for Cummins Sprinkler

I can’t say enough good things about this company. They installed my system decades ago, and I’ve always had excellent service from them.

I recently had an issue with a split pipe and backflow problem thaf needed immediate attention. After one phone call, Jake jumped on the problem with quick thinking and action, coordinated an excellent plumber, and resolved the issue expeditiously. He saved me a huge repair bill.

If you want knowledgeable and skilled people that you can trust, look no further.

Very happy with their quick response.

Great job making sure things are shutdown properly and closing off the system

Had these guys restore an old sprinkler system so that it was once again in working condition. First of all, they were on time (actually early!) and extremely friendly. They did the job effectively and efficiently at a fair price. They replaced a number of the sprinkler heads and dealt with some leaks in the plumbing. And did I mention, they were extremely friendly? Needless to say, we are very happy with the work that they did for us! Thank you guys!

They always get my sprinkers running and blown out in fall

Their work is good but they need to improve their administration. They don't return phone calls, I wonder if it has to do with a small billing issue where they did not send me a bill but then were crabby with me when I had not paid it yet. Paid it right away when I finally got the bill.

We're extremely unhappy with Cummins and looking for a different sprinkler maintenance company moving forward. We had them blow out our system this past winter, yet when we went to turn on our system this spring, our backflow preventer was busted. To make things worse, they still expected us to pay for their mistakes! They expect us to pay for the plumber labor and parts even though we did our part of having Cummins blow out our system. If they had done this step appropriately, then we wouldn't have needed a plumber to come out at all. (Also, they choose their own plumber instead of us sending our own out, so there's no option to get your preferred plumber to fix this, which is another miss because we love our normal plumber.) They then argued with us saying they couldn't find record of blowing out our system, yet we paid them in early January, so we have proof of payment.

They're not easy to work with anymore. They've increased prices outrageously over the last year, and are really not focusing on customer service like we look for in a local company.

We had Cummins Sprinkler out to fix a leak. The leak was not fixed but they still sent a bill. Talked to a very rude older lady who basically said too bad but agreed to send out someone again. They did fix the leak but sent a second bill for that visit. When we called to say why were we billed again when you didn't fix it the first time? We were told to pay or they would turn us into collections. We will NEVER use them again.