All reviews for Sears Appliance Repair

Very good service. Found out what was wrong and fixed it right away.

Kevin was very knowledgeable and helpful

Kevin is an outstanding technician. He diagnosed the issue, ordered the parts and returned to fix the dishwasher. I highly recommend him.

Great service and quick repair

Very honest, helpful and fast working.

Technicians were efficient, polite and thorough.

Kossivi is smart and kind. He works hard and explains the problem well. His customer service is excellent.

Great communication, prompt arrival, friendly service, and informative! Thank you! My fridge and freezer are working again!

Kevin was awesome. Very personable, efficient, professional and skilled in his repair profession.
Neat and tidy and left everything clean and in proper working order.

This man knew what he was doing was very courteous and kind. I wish all technicians were like him.

The Tech was knowledgeable,polite, clean, neat,and well spoken. Not a problem to understand what he said. He explained the situation well. I was extremely pleased. He was also neat,tidy and did not track in snow. Sears hit the jackpot with him as an employee.

Kevin in very knowledgeable. My dishwasher is up and running

Great guy great service he called ahead to make sure we were at home and let us know he was on his way. Worked fast and efficient! I love the same day service!! Thanks Kevin.

Kind, caring, professional, and technologically adept at his job. He was polite and professional, and I would like to have him service my appliances every time here after. This technician is indeed a asset to your company and needs to be appreciated.

My refrigerator had stopped cooling. My home warranty company sent Sears Appliance Repair to look at it. The technician troubleshot it to a bad timing module. It was supposed to take a week for the new module to arrive but it arrived early and the technician came out the next day and replaced it. The refrigerator is back to cooling like new. My only complaint is a very minor one. Their appointment window is 8:00 am to 5:00 pm when most other companies are 4 hour windows. Other than that I'm extremely happy with their service. I highly recommend this company.

Kevin is a wonderful person and highly competent technician. He is kind, courteous and savvy. He does phenomenal repair and maintenance work.
Thank you Kevin!

Technician Kevin: 5 stars. Listened to our concerns. Very thorough. Explained everything. Washer / Dryer.

Kevin was super helpful, fixed the problem quickly, and dealt with my terrible warranty company. My dog even liked him and she doesn’t love most men! Thanks, Kevin!

Very friendly and easy to work with. Was able to identify the problem right away. Clearly explained how we would deal with it. That included a clear explanation of how we would attempt to obtain parts and get them installed.

The tech arrived in a timely manner, was friendly and knowledgeable about the product. He provided tips on annual maintenance to avoid the situation in the future.
Additionally, I didn’t mention any pricing because I don’t have the Sears Warranty, I have a different warranty company and the charges were already part of my contract.

Thanks,
PSA

Service technician was nice but it seemed his main concern was the deductible and not customer satisfaction.