All reviews for Carl's Air Conditioning & Plumbing

Scott and Jose came promptly to fix our plumbing issues. Very personal and explained everything very well. Maui was here the day before to diagnose the problem and did a wonderful job also. He also explained everything to both my husband and myself. Such a great group of plumbers! They deserve a kudos and a bonus!

I have used Carl's heating and air conditioning for many years and have been happy with them as I have always found their technicians cared about their work and did excellent work. I recently used their fairly new plumbing division and had an issue that was taken care of immediately upon learning, and they resolved the issue very well. I believe they care about their customer service and try their best to make the customer happy.

Our unit went down. It took 1 day to get coordinated and replaced. I thought it would take longer to get done. Truly a talented team. I'm very grateful. Great job. Thanks Carl's Air Conditioning & Sheet Metal, Inc.

Juston was fantastic! He listened to me and did a thorough diagnostic to find out what was wrong. He was very patient and explained what needed to be done and why. He also offered some maintenance things that should be done soon, but was not pushy about it. Very professional and my AC is running like a dream! I couldn't be happier.

Brandon was fantastic! Checked everything and made sure all was working well. Even drained our hot water heater. We would not hesitate to call on him again in the future.

Maui came out for a check up and water heater flush. Checked all the systems and had no reason to sell anything but perform the service. Very friendly and easy setting up a time and service over the phone with Rebecca and will use this company again in the future.

Needed a 911 sewer clean. Scott and Nally came right out across town and took care of business. They had great attitudes and were a pleasure to work with, even at 10 pm. Thanks for the help.

Riley with Carl’s Air was very professional and courteous. Arrived on time. Explained what was wrong with the HVAC unit. Replaced the capacitor which was under warranty. Super satisfied. Based on the timely service, going to extend my annual membership.

Linda came to do the inspection for our new HVAC system installed by Carl’s. In addition to completing the inspection and providing the warranty information to us, she was able to resolve an issue with a rattle in the electical box. We appreciate the kindness and the professionalism that all of the Carl’s employees have shown us.

Jason Did an awesome job? He came in here quickly. He checked our air ducts that we had installed by carls Air conditioning he said those were perfect, he also checked the air conditioning unit and he said it was perfect. He said he will be back to see us in 3 months to do another check up. Thank you, Carl's air conditioning for sending somebody so caring like Jason.

Jason, the technician from Carl's, was on time and was very helpful and informative when explaining the problem with our system and the options for repair. We've been using Carl's AC for almost 20 years and have always had great service from them.

Carl’s was the right company to contact when my blower went out on my heater due to my unit being so old. I had to decide to get a new one. Jason came out and went over the cost and the installation and the next thing I knew the team was here installing my new unit. The guys were terrific, very professional. I love family owned companies because they do a terrific job and they don’t overcharge you.

Jason took care of our air conditioning needs today and I couldn't be happier with his customer service. Very articulate in explaining what we needed and did the repair in a timely manner. Represented himself and his company easily at a 5 star level.

Rob is the man ! He got my system running in no time ! 👍🏼 will definitely recommend. Extra points for professionalism and being a cool guy !

Awesome experience with Maui, he went ahead and assessed the problem we had with our water heater super fast and gave us some insight fully knowledge on what to do next, while also lighting the pilot for us. He was super fun and conversational, will definitely call them again!

Carls got the job done in a very timely manner, even letting us borrow 2 space heaters to keep us comfortable at night until the job was completed. They were very professional and even sent a more than competent dry wall EXPERT to correct the very few goofs the install guys made, I would highly recommend this crew. I don't usually say this but I was more than satisfied.

I’ve used Carl’s for the past three years for spring inspection and as part of an extended warranty and have been very satisfied with their service. The technicians are very knowledgeable and friendly. Never a problem getting an appointment.

I have been with Carl’s for over 10 years and have enjoyed the competency, professionalism and friendliness of their techs which includes, Jason, the nice young man today! It’s a real plus to have someone who is amiable and is articulate and willing to let the homeowner know what’s going on! I look forward to continue working with Carl’s!

Jason did a spectacular job evaluating my air conditioner. Professional, clean, very knowledgeable and right on with diagnosing the issues that had been brought up by a home inspector. Would highly recommend.

We have used Carl's for a couple of summers now and we love them. Our tech is Juston Lobo and he's always professional, courteous, and very knowledgeable. He goes above and beyond to make sure we are good to go for the summer! The first time we used Carl's was when our A/C went out and Juston was able to diagnose and fix the problem immediately. And we haven't had any issues since. 10/10 recommended Juston!

Aug 2024 - Great experience. They were able to get to our house, diagnose the problem, and repair it quickly. Rob, the technician, was knowledgeable, helpful, and professional. I will not hesitate to call them again!

June 2025 - Had to call Carl's again for another A/C issue: very professional, very quick to work us onto the schedule. Jason was a great technician - knowledgeable, hard-working, and explained everything in detail; highly recommend Carl's and Jason