All reviews for Lowe's Home Improvement

Well stocked in garden center and helpful

Just

Generous

The staff and lead person are out of this world

Love the choices.

The Staff at online pickup was so Helpful

Always a great selection. Good prices.

I was able to find potato seeds on sale

Beautiful plants

Just want to do a shout out to Adrian in gardening he was super helpful you should be proud to have such a great employee

They got a good team and keep good stock.

Tim in the paint center was awesome 👍. He saw me carrying a gallon bucket of paint and asked me if I would like it put into the paint shaker machine. It's attention to detail like this that always impresses me. When an employee knows how to provide excellent customer service is very rare today Tim aced my experience at Lowe's today. He could have easily just walked right past me and not said a word. Tim, you are a five-star employee.
Thank you for shaking up my paint 👍
Pete

Nice clean store

Not bad its always clean. Has small selection of flowers and other greenery.

Clean and well maintained. Easy to find help if and when you need it in the garden center.

No one manned cash register its all self service. Next time its home depot at least they employ staff for customers

I recently had a deeply disappointing and frustrating encounter with an employee named Matt at the Lowe's store located at 7550 W Washington Ave, Las Vegas, NV 89128. I feel compelled to share the details of this experience:

Hostile Attitude: When I approached Matt for assistance, his attitude was extremely hostile and unprofessional. Instead of offering assistance or trying to find a solution, he immediately told me, "You can't do it," without any further explanation or effort to help.
Lack of Customer Service: Matt's response left me feeling completely unsupported as a customer. It's essential for employees at a customer-centric store like Lowe's to handle inquiries and concerns with empathy and professionalism.

Inadequate Communication: Matt's communication skills were severely lacking. He failed to provide any reasoning or alternative solutions, which is a fundamental aspect of customer service.

Negative Impact: This encounter with Matt significantly tainted my perception of Lowe's as a whole. It's disheartening to encounter such a level of unprofessionalism and hostility from an employee.

In summary, my interaction with Matt at this Lowe's location was a deeply unpleasant experience. I hope that the management takes this feedback seriously and addresses the need for improved training and professionalism among their staff members. No customer should be subjected to such a hostile and unhelpful encounter when seeking assistance at a store.

Been shopping at Lowes for a long time. No longer want to buy anything here. Two different people approached me while I was browsing, who are guised as Lowes employees but actually independent contractors trying to sell me solar. I don’t want solar and I sure as hell don’t want salesman harassing me while I’m shopping.