All reviews for Focus Plumbing LLC
Write a review-
Jesse was professional as well as personable. He made the necessary contacts to ensure repair of the water heater. Thank you, Jesse!
-
Gustavo was on time, very pleasant and very professional. We had several issues and he fixed all of them in a timely manner. If we ever need additional plumbing work we would request him for the job. We couldn’t have been more pleased.
-
10 on a 10 scale. On time, professional, incredibly knowledgeable about the issue that needed to be resolved. In addition to his competence Jesse has great people skills and is a true ambassador for Focus Plumbing.
-
Over the last 8 years, I feel that this company has certainly improved the quality of service— every year the quality of technician & scheduling is getting better (Gustavo is very good). If you have Rinnai tankless water heater system or want to install one in your house, I highly recommend calling this company.
-
Carlos was very knowledgeable and helped me understand the functions of both the water softener/purifier and the reverse osmosis units installed in my home. He arrived earlier than expected and notified me in advance with a phone call. Lucky for me, he found I was not yet in need of the chlorine filter or any of the three filters in my reverse osmosis unit. And, much to my delighted surprise, he told me there was no charge for the 15 min. service call! Thank you!
-
Oscar was very helpful, friendly, and informative. He took the time to explain to make sure everything was understood across the board and gave us great direction to move forward. An awesome plumber!
-
I had a hot water heater leak. Called Focus Plumbing and they sent Victor to replace it. He was very professional and had the heater replaced in a timely matter.
-
Thank you Focus for working with me on short notice for a hot water heater tank flush. Jesse did an outstanding job and deserves a promotion! He answered my questions and was deliberate about making sure I knew what was being done with the hot water heater flush.
-
Outstanding service from Jesse L today. He taught us a lot about her products and gave us great advice about other products we intend to get.
-
Gustavo was very professional and knowledgeable about the repair. He passed along valuable information on how to care for the tankless water heater. I really appreciated the support!!
-
We have worked with Focus Plumbing for the last 4 years and have had excellent service every time. They are punctual, reasonably priced and the plumbers that come out are always very nice and respectful.
-
Gustavo did an excellent job with his customer service. He explained everything in detail with a smile. He was very thorough and patient. Also, arrived at the top of the 2 hour window I was given. Impressive. Thank you
-
I told Victor about my concerns with my newly installed RO system and water softener. He was patient and explained everything and made adjustments as necessary.
I definitely recommend Victor and Focus Plumbing. -
Victor Estrada installed a water treatment system in our house. We did a bit of shopping around, but after listening to Mr. Estrada, we were certain we had the right product and the right plumbing company. He is a journeyman plumber and did an excellent installation. We were looking for a reliable plumbing company and now we have one. When the dust settles and we add a water purification system we definitely hire Focus and ask for Mr. Estrada.
-
It was a good experience. You get a message letting you know when they are on the way so you don’t feel like you are waiting around all afternoon. Gustavo arrived when expected and didn’t take long to diagnose the issue or to fix it. The price seemed a little on the high side but what plumber is cheap?
-
Brandon was awesome and diagnosed the problem within minutes. He was completely professional and described what he was doing as he did it. I found him to be honest with good pricing. I would fully recommend him and Focus for any plumbing and Air conditioning issues.
-
Victor was friendly and courteous. he saw the problem of the leak right away and knew what it took to fix it. Explain the cost and what was and wasn’t under warranty was able to fix it quicker than expected. Everything appear appears to be working great.
-
The hose to our kitchen faucet came apart under the sink. Focus did the install of all our plumbing when the house was built so we gave them the chance to do the service. We left a message with their answering service and received a call from their dispatcher within an hour. Maribel was very pleasant and was able to get us scheduled the same day. We received a text about half way into our time slot letting us know Victor was on his way and he arrived within the time frame on the text. He took a look at what was going on and was able to diagnose the issue very quickly. Unfortunately, we needed a new faucet but Victor reassured us as soon as we had the new one in hand, just call dispatch again and they’d have someone out to do the install for us. They have a $69 diagnose charge up front, but that is not charged again if they come out and do the service. Focus was fantastic, quick, and efficient. We will absolutely be utilizing them for our plumbing needs.
-
Jesse was able to stop by our home early than the set time which we appreciated. He explained our situation and answered all of my questions. He put on the slip on netted shoe cover while walking through our home. He was very through.
-
Focus plumbing was fast in response and was able to come the same day for my water heater maintenance service. They are a little more pricey but since they are the original plumbing company for my new built home, I would trust them.
-
We had an excellent experience with Brandon Hubbs from Focus Plumbing here in Las Vegas. We reached out about water softeners since the water in the valley is so hard, and Brandon went above and beyond. He explained everything clearly, answered all of our questions, and really took the time to listen. He walked us through how the system works in a way that was simple and easy to understand. Best part is he had everything on board and was able to do both the consultation and installation in less than two hours. Super professional, knowledgeable, and efficient. Highly recommend Brandon and Focus Plumbing 5 stars all the way! ⭐️⭐️⭐️⭐️⭐️