All reviews for Graybar

Good people work here!

Mike and Angelo are very knowledgeable and friendly

Quick delivery only by appointment nice people

Everyone was very helpful, we got exactly what we needed.

Great service from the friendly help at the front counter & a great sales team to help out!
Thank you graybar!

Staff is friendly and extremely knowledgeable, they always have a fast answer to what I'm looking for, best prices compared to other places in town for low volt / electrical

Friendly and helpful. Selection was a bit limited for my particular purposes, but the things they stock are high quality.

Great people, great environment and great service. Easy in, easy out. 8a apps. arrived early at 7:15a and was departing by 8a. Thank you to the Graybar shipping/receiving department.

Whatever is opposite of being helpful with perfectly describe the guy in the counter.

Horrible customer service

Don’t try to walk in and expect any kind of intelligence or assistance from the counter staff. If you don’t know exactly what you need by part number or SKU they will look at you cross eyed.

Counter guys are helpful, but the office sales people have consistently made errors on our orders, not been helpful in obtaining cutsheets or products, and generally don't see any effort.

Given the run around when trying to reclaim an extra $300 spending charge 4 days later. Different stories from each person on the phone. Good faith, not so much.

If you're expecting them to answer any questions, go elsewhere. I went in there with the CP0001M standards sheet from NV energy, standard stuff for a house build. Not being an electrician, I figured the experts at graybar would point me in the right direction. After all, I was referred here by a lineman for NV energy. Oh boy was I wrong. Whoever I was talking with said unless I've got part numbers, he can't help, and turned to the next customer. This graybar employee either had no idea what graybar sells, or had such contempt for me that he wouldn't even act like he knew what was on the CP0001M sheet in front of him.