All reviews for Innovation Electric

After losing electrical service to our house when a tree fell on our power lines in the middle of the night, and sustaining significant damage from a subsequent electrical surge, we initiated a request for emergency service at 7:00 am on a Saturday morning. Mark arrived 90 minutes later, and was able to safely secure our house systems during that service call. On a follow-up visit, Mark and his apprentices methodically tested and repaired every circuit, dimmer, GFI outlet, and fixture affected by the incident. He and his crew were cheerful, efficient, and resourceful in working through a long list of issues. I was very impressed with the quality of this company's work, and with Mark's willingness to help us out of a jam on short notice.

We had a small, but time sensitive, electrical project. Response time from Mark was excellent in terms of setting up an appointment. Mark and one of his sons completed this project in a professional and timely fashion. Look forward to having Mark and team do more work in the future.

Innovation coordinate an upgrade to 200 amp service at my property, as well as moving some outlets. Very thorough and great communication. Have them on speed dial!

Mark and his son Dillon identified and fixed the corroded breaker that accounted for the power loss in two rooms. Great guys and a great company. We’ve already booked them for future projects. Good to see an owner bringing his son to learn the business. Thank you again for this emergency call. Glad we found you!

Marriott Hotel and they are professional and when we ask for anything they are very responsive and get the job completed in a timely manner. Not only are they a great company but Mark, Sasha & his team go above and beyond to make sure they communicate with us on each job. Extremely professional and easy to work with. TPS Marriott Gilford/Laconia would highly recommend them for any commercial services as well as residential.

Mark and his men boldly took over a Lakes Region new construction wiring job mid-stream and brought it to the finish line. Very professional, flexible, and does quality work. I highly recommend Mark and Innovation Electric.

Mark and his two sons were beyond great!
They helped wire a stair case that we really needed fixed. It wasn't on the schedule for that day, but they stayed and did it. They did excellent work on everything we needed done. We are so glad we found them!

Charles and Dawn

Not a fan. It took forever to get them to come to the house. They charged a fortune, only did a fraction of what I asked, and then ghosted me.

Scheduling was difficult, but we're all busy so I get it. It was just very inconvenient timing. When they finally came, we needed some outlets changed. Don't remember his name, but the boss was very pushy and basically arguing with me about a task that I didn't deem necessary. So they did it anyway.

They spent hours doing some simple work, just fixing outlets. The work itself was fine, very basic stuff. It was just extraordinarily expensive! $1200 to do some outlet plate replacements?! I knew it was going to be bad when the guys who did the work warned me that I'd be upset with the price... I've since asked other electricians and was met with shock and was told they "couldn't sleep at night charging that much for basic work." Clearly Innovation has no trouble with that.

Finally, asked for a quote for future projects and they took a video and said they'd give us a quote. Never heard from them again, definitely for the best.

Only reason I'm not giving 1-star is because the young guys who did the work were nice and said they don't control the pricing. Honestly, it was a huge cost, unpleasant experience all around, and massive disappointment. Lesson learned.