All reviews for JP Carter Electric, LLC

Great people and great work -- very dependable!

Josh & Dave and the crew at JP Carter Electric are awesome! They provide written quotes via email and if hired stay within the estimate. They arrive on time, are dependable and responsible, and clean up after themselves. I would recommend these guys to everyone. I only wish all service providers were this good!

A really great business all around from quote to finish.Josh was always available to talk. Everyone was easy to work with, very quick and had really great communication. We had an additional panel installed and a hook up for a hot tub. Tim and Mike were great. They were very polite and patient with us (I had lots of questions) and got straight to work. Their attention to detail with our home was very appreciated as they had to dig up part of our yard and move large rocks ect. They put everything back better than they found it in my opinion. Our basement was not easy to navigate and they made quick work of our install. They left nothing behind and even shut all our basement lights off. Having had experiences with less than professional tradesmen this business has given me hope that there are still good ones out there! Taking pride in their work and not trying to make the biggest bucks off you! Highly suggest you give them a call.

The entire crew at JP Carter were amazing! We purchased and had installed a new Generac 22kW stand by generator it turned on for the first time with and blew the motor. Tom took the machine apart not once but twice at Generac's request and they worked tirelessly with Generac who was needless to say very helpful to get it fixed. Megan kept after Generac to keep it moving in the customer service side and to make sure everything was documented so it could be covered under our warranty and after months of delays, Generac finally sent us a new generator. JP Carter and the team came out instantly and set it up and get us running and returned the faulty generator back to Generac. Impeccable work ethic, very clean and respectful we can not recommend them highly enough JP Carter has a new lifetime customer.

We called JP Carter Electric after our electrician of 20 yrs retired and we tried another local electrician who left us nothing but problems. JP Electric sheduled someone to come within 3 days of my call. Caleb was quick to identify and resolve those problems and even took the time to trouble shoot and resolve an even bigger issue in our workshop/shed we thought would need to wait til warmer weather. We greatly appreciate Caleb's knowledge, professionalism and willingness to go above and beyond. We've found our new electrician for the next 20 years!

When we came back from a vacation, we found the display panel in our generator not working properly.

I wrote a message to Brenda, their office manager, who wrote back at lightening speed. She then referred this issue to Tom Garvin, one of their very capable technicians. Tom called me right away, and we talked over the phone for quite some time. With his professional, patient, and very knowledgeable guidance, the issue is now resolved. :-)

Tom also explained the root cause of the display malfunction is due to the firmware update failure. He told me how to follow the instructions to set up the WIFI in the generator. We did it, and now we are all set with network connection and remote monitoring.

We are very happy with what Brenda and Tom did for us...

We became JP customers last year when we had just bought a house. They were the only electrician who returned our call and came out as quickly as possible to help us service our generator. Everyone from JP has been amazing to work with and has quoted very fair and honest pricing! Tom has done an amazing job working on our generator and we will never go anywhere else! You have us as customers for life! Thank you for all you do!

JP Carter is fantastic. Tom has been so helpful as we just bought the house a year ago and had a generator that needed maintenance as well as some issues we ran into. We also had a incident with our electric in the house and we called JP and honestly they could have got us for a emergency call but they guided us along and coop ended up fixing the issue for free. I appreciate that honesty. Tom has been awesome thru all the stuff we have needed done and he's my go to for the house. He taught me all about the generator and let me ask all the questions. Truly appreciate Tom and JP Electric