All reviews for Big Al's Services

The technician was able to drop by the day after we called, and got us squared away very quickly. Our system is getting old enough that we're going to have to plan for a replacement, and we knew that would be the case. The technician walked us through the issues, and explained everything in detail, so we fully understood the options. Superior knowledge and patient explanations gave us full confidence in Big Al's team and professionalism. Highly recommend!

Technician showed up promptly, as estimated. Frankie did a great job! I explained the issue, he did the troubleshooting and got the heating system back on line quickly. I am very happy with the service provided. I have had Al's do troubleshooting several times with success every time. they have also completed installation of mini-splits for with full satisfaction! Great to work with>

We're in the middle of a nor'easter with a bomb cyclone and blizzard-like conditions. I wake to find it's 55 in my house. First phone call finds my usual go-to who installed the system and does my repairs and service in Florida! He suggests my propane supplier. They are closed and have one technician on the road. I'll be on tomorrow's schedule for sure. So much for nearly 45 years as a loyal customer! I see the raves for Big Al's Services all over Facebook so call #3. I left a voice message and received a reply in minutes. Was advised the technician would text when he was on his way. Again I had the text within minutes. We had a challenge getting him in due to the drifting snow but the tech was understanding and very personable. He quickly diagnosed the problem and replaces the failed part. The price was very reasonable. I've never used Big Al's Services before and it was under the worst emergency conditions all around. I can't say enough about how grateful I am. I highly recommend Big Al's Services for all your needs HVAC needs!

Big Al’s Services did an amazing job! Professional, reliable, and extremely knowledgeable from start to finish. They got my central air conditioning up and running wonderfully, and the difference is unbelievable. They showed up on time, explained everything clearly, and made sure the job was done right. It’s hard to find honest, dependable service these days, and Big Al’s definitely delivered. Highly recommend to anyone looking for quality work and great customer service!

I hired Big Al’s Services to repair my HVAC system when my air conditioner stopped working and to perform its annual cleaning. They were prompt, professional, knowledgeable, and incredibly easy to work with. They arrived on time, thoroughly explained the issue, answered all of my questions, and completed the work exactly as promised.

What stood out most was their honesty and transparency. They charged exactly what they quoted—no surprises or hidden fees. Their pricing was fair, their workmanship was excellent, and their expertise was evident throughout the entire process.

It’s refreshing to find a company that genuinely values quality service and customer satisfaction. I highly recommend Big Al’s Services and will absolutely be using them for future maintenance and any HVAC repairs I may need.

It was time to replace my 30 year old beast of a boiler, so I started the process of getting some quotes. After discussing boiler options and pricing with 7 different companies, I decided on Big Al’s due to his responsiveness to my questions, timely and reasonable quotes, and of course, all the positive google reviews. They put me on the schedule and the crew arrived on the day scheduled and got to work. Everything went well and the team worked efficiently to swap out my boiler. I couldn’t be happier with my experience. I highly recommend Big Al’s!

I had a rusty old oil tank with a minor leak. I called several companies for a replacement, but no one could fit me into their schedule. Big Al asked for a few photos of the tank, provided a competitive quote right away, and was able to fit me in on short notice. The technicians were knowledgeable, professional, and did an excellent job installing the Roth tank. Very happy with the experience—10/10 would recommend.

We were recommended to Al's and so glad we were! We had to replace our oil tank and thermostat and the turnaround timing of everything was fantastic. The quote was fast and we scheduled the work within a week. Crew was friendly, professional and they did an amazing job. They left the area clean and neat and everything looks amazing. Their quote was fair and reasonable and the best pricing for incredible attention to detail without inflated or hidden costs. Do yourself a favor and call them 1st!