All reviews for Ribal HVAC

Exceptional service from a team that genuinely cares.

He did a great job fixing the leak without breaking the bank.

He did the job quickly and at a fair cost.

Is this really an 8/10 service company?

I spoke with Mr. Al-Janadi about fixing a leaking faucet and was initially satisfied with his demeanor, appearing soft-spoken, reassuring, and professional. He assured me he'd do the best job possible.

Over two days, he completed the repair. I was pleased with the work, feeling it was competent. However, when the bill arrived, I was surprised to see a labor charge of $450 plus materials for $100.36. The receipt included a metal cutter blade, which seemed unnecessary and added to the total cost.

The amount exceeded my budget, leaving me struggling to afford it. Mr. Al-Janadi showed some flexibility by offering to replace the old part, but only at a reduced price of $425. I reluctantly agreed to this compromise, knowing I'd face further issues down the line.

As soon as we settled on going back to the original setup, his demeanor changed. He hastily reinstated the old parts and left without waiting for it to be tested. Unfortunately, this resulted in an even bigger leak, making the experience a disaster.

The takeaway from this is that I won't be using Mr. Al-Janadi's services again, and I'll be more cautious of service providers who promise low costs or favorable terms, as these often come with hidden consequences.