All reviews for Air 1 Heating & Cooling

This is a professional operation that does good work and is very responsive. They were very skilled at adapting our older home to an air conditioning system with a minimum of disruption. We later had them do a new boiler for us. We’d use them again.

We are builder's / contractors is the Summit, Chatham, Short Hills area & have been dealing with Air-1 for almost 10 years now. They are extremely professional, reasonably priced & punctual. They know the business and would highly recommend them to anyone. Builders , contractors, & homeowners alike.

I regret that I forgot the name of the person that came to our house, however he was great! He was polite, professional, and explained the process and about how long each task would take to complete. He did what he needed to do without disturbing the household. And he was done hours before the end time I was initially given by the scheduler. Overall, great work and super nice guy!

Air 1 is responsive with your calls. Jose gets a 5 out 5 from this household. He is respectful with property, pleasent, on time and efficient. We are returning customers because of Jose. When I schedule an appointment I ask for him and will continue asking for him to be our tech.

Air 1 installed a complete HVAC system, furnace and air conditioning, for me in October 2013. I interviewed 5 different contractors at the time and chose Air 1 because they were professional, honest, straight forward, and praised by other contractors. Recently July 2020, my daughter moved to New Jersey because of Covid. She needed a new air conditioning unit. Will, the owner, stepped up and got her system done quickly and at a fair price. Air 1 is the real deal. They have technicians who are experienced and many have been with them for years. In addition the office staff is friendly and easy to deal with. Air 1 should be your first and only stop for HVAC!

Air 1 was respectful, courteous and knowledgeable when they came to my home to do a job. Their prices are reasonable and fair. I was very happy with their work and will use them again.

We just got a brand new hvac system installed in our home, the installers were super polite and the office staff was so easy to work with! I would definitely recommend using Air 1.

I am a first time homeowner and just moved into my new house a few days before calling Air1. I had to heat to the upstairs. I called Air1 and they had an appointment the very next day for me. Ivan showed up on time (even before I got there) and was able to explain the process to me. It turned out to be a simple fix, but I learned a few new tricks along the way.

Air1 is the best heating and cooling company around. They have the most knowledgeable and professional staff and know how to keep appointment times.

I have had Airq do multiple jobs in my house from replacing my ductwork to having a common wire installed so my new Nest thermostats would operate correctly. They are extremely responsive, very professional to deal with and their work is well done including cleanup.
I like that they are very thorough in understanding exactly what's needed so that they send out the right person to do the job. I also appreciate their text communications on appointments and technician status. Their prices are very fair and they have become my go to company for anything HVAC.

Had a no heat call technician was on time professional. Heater needed to be replaced we discussed options and I decided to replace all my old HVAC equipment. Installation went smoothly, was timely, and everyone throughout the process was courteous and professional. Great job.

These guys are great! Explain everything thoroughly and do not feel pushy when showing what needs to be done. They are respectful of my home when performing work and show up on time.

William and his entire team really knocked it out of the park with this! We hired Air 1 to convert our oil heating system to natural gas. From first contact & scheduling, to the estimate appointment, through to running the new gas lines and installation of the new furnace & boiler, this company went above and beyond to deliver quality service. Seriously, these guys worked through freezing cold, and massive rainfall and flooding, to make sure our home was warm and our new units working. They left my basement cleaner than it was before they got there! I will recommend this company to any and everyone. Thank you, Air 1!

Always excellent service. Installed my AC and use them for yearly maintenance on HVAC. Their technicians are professional and clearly explain the maintenance service and if any concerns.

Air 1installed an Aprilaire humidifier system to replace my former one. The service personnel performed the installation rapidly and expertly and are meticulous in their work as well as the cleanliness of the installation.
I recommend them highly as they are truly professional in all aspects of their work. I couldn't be any more pleased.
John D..

Air 1 Heating & Cooling is extremely responsive and has always provided me and my home with the highest level of service. Their technicians are always professional, knowledgeable, and courteous. They take the time to ensure that the job is done properly, explain all the details of the work performed, and leave the house clean and orderly. Whenever we have had issues with our heating or cooling products, Air 1 has gone the extra mile to ensure that we are receiving the proper service. Everyone at the company -- from the administrative staff to the installers to the service techs to the managers and owners -- takes pride in the work they perform and strive to provide the best service possible. When there is an emergent situation (i.e. no heat in winter, or no air in summer), they are always sure to prioritize and get the job done quickly, efficiently, and effectively. I highly recommend Air 1 for any HVAC needs in the home.

Jose, the tech repair showed on time, courteous and showing expertise to tackle the repair. Great resource from this company to keep in their crew. Thank you!

Mike and his team were such a pleasure to deal with. They worked efficiently and always kept me in the loop with the progress along the way. The guys were also respectful of my home and very tidy with their work. Highly recommend!

From the installation of my HVAC unit to the yearly inspections and maintenance everything has been great. They recommended and sized the correct unit I needed. My house is almost 100 years old so it was not an easy task to put in a central air system but A1 did it with no problems and cleverly ran the ducts through my closets from my attic which reduced the impact to any fixes needed. Great company. All the employees show up on time, call me to confirm, and enter my house with respect.

Will and his team are fantastic to work with. We had them replace our furnace and entire ductwork system and we couldn’t be happier with the results. Will came by a few times to help strategize the approach and went above and beyond in making sure it catered to all the things we needed. His team is courteous, professional, and take a lot of pride in their work. Will even came by after the project was over to do a full inspection, ensure everything was to his/our expectations and walked us through any questions we had or any future needs. He takes the time to get to know his clients and we are so pleased to have put our project in his hands. Thank you Will and team!

I contacted Will late Tuesday night via email that our heat was not blowing hot air. I was contacted promptly at 8am Wednesday morning by Laurie in the office. She scheduled a tech to be at our home about 2pm. Our tech (William Ward) was at our house at 2pm sharp. We got email and text notifications to let us know when he was on his way with approximate arrival time. This kind of service is very much appreciated this day and age! William was excellent! He diagnosed the problem and solved the problem and the price was very reasonable for the quality of service that Air 1 provided. Thank you Air 1 team!!