All reviews for Ramas Climate

Honest and trustworthy.

Great quality service and overall excellent experience, highly recommended.

Thank you so much for the great service ! Very professional and knows they job .Came in time and done in time .Highly recommend .

The Company came on time for their appointment to repair my AC unit
He was very professional and answered all my questions
He fixed my A/C that day and I never had a problem since
I highly recommend this Company for everybody who has a problem with their unit

I was very pleased with their customer service and quick and efficient work. I will definitely use them again and am glad to support a family owned business

Amazing! Service was impeccable and efficient. Heather explained everything so clearly so I had no trouble at all! Would hire again, 10/10!

Anyone who has a Rinnai tankless water heater, MUST use Greg from Ramas. He is a true professional who knows this machine, which I have had some issues with. Greg is extremely clean and thorough with his technique. I was regretting getting this unit, but with Ramas and the regular schedule with Greg, I have had "peace of mind"... FINALLY. Thank you Greg!!!

Wonderful company! They were able to fix my central AC while other companies told me the only solution was to replace the entire system.

I was told that Ramas (the owner) believes that anything can be fixed, and this can-do attitude and professionalism motivated the rest of their team.

Ramas Climate provided us with excellent service today. They were punctual and were very quick to diagnose exactly what was wrong. Our a/c was fixed within the hour and works as good as new now. I couldn’t be more satisfied with the care and service I received from them. I will definitely recommend them to anyone who would like a knowledgeable specialist and a hassle free experience.

Phenomenal job and highly recommended. The timely service provided by Ramas Climate was superb, they arrived on time and communicated clearly the issues and how long it would take. My furnace burned out during the Christmas Holiday and fortunately Ramas was available to consult and help resolve the issue by replacing the unit. This was all done during the holidays and they were able to find a replacement very quickly.

Extremely satisfied. We have received an excellent service from Ramas Climate after struggling half a week with other providers. Have put Ramas Climate guys on spot contacting them in evening with urgent request to replace the whole water heater asap. I got it installed and fully working by mid day. Had not imagined the guys could turn this around so quickly. Curiosity driven have had extended conversating with guys providing service. Real professionals which know their craft to smallest details. Pleasure to receive service from.

This is my second review of Ramas Climate (I'm updating the prior one since Google only allows one review per company). I continue to consider this company to be outstanding in the services it offers. Yesterday Ramas technicians performed annual service on my three a/c units, one of which also required repairs. All the work was done with exceptional attention to detail. The two technicians who came to my house were an absolute pleasure to engage with. I would trust them with any work that ever needs to be done. The billing was straightforward and completely in line with my expectations. I feel very fortunate to have Ramas as the service provider for my heat and a/c systems.

I have been using Ramas Climate for 10 years for maintenance for my house and business. All of their work has been nothing less than incredible. I highly recommend their service. I recommend this company to my friends and they have all been extremely satisfied. Their service is puntual, dedicated, efficient and high quality. This summer I had a problem with my AC at my business and called at 7:30 am for help and the receptionist picked up the phone and by 8:30 am they were already fixing the problem which never broke after. They go out of their way to make sure the costumer is satisfied no matter how big the problem or what time you call. Forever grateful for their services in critical moments!

I very much agree with another review of their billing practices - beware of their billing practices. They charge an hourly rate of $140 for normal hours and $160 for after hours (after 3pm). They came to do maintenance on my combi boiler ($160) and troubleshoot my hot water not working. After the visit, I was told they would bill me. I got a bill for $320 plus tax. The math didn’t add up so it took numerous emails for them to fix their mistake of overcharging me by $20 for after hours billing. They didn’t apologize and had no accountability. And they still charged me for the other full hour of troubleshooting even though he was only there for another 30 min after doing maintenance (and I have nest camera footage for time stamps). They told me their GPS put him at my house for an hour 45 min. What was he doing for another 15 min in his car? I have no idea but I see that as irrelevant as he could have been on the phone or eating lunch. He had 3 items with him so I don’t see what prep was involved. Even after I showed them it was 30 min, they didn’t budge. Expect them to charge you the full hour even though they might only be there for an additional 30 minutes, and they also count the time from when gps puts the tech on your property, not the time actually spent in your house. I think for the next job it’s safe to say I’ll be giving my business to a less shady organization.

Be weary of using Ramas for repairs of your equipment. They have very poor business practices. I was charged multiple times for the same service call. I called in for service on issue I was having with my tankless water heater and provided the error message. The techs came and were not able to identify the root cause but performed maintenance and indicated the issue may be related to a part within the unit. They indicated that if I still had issues that I should call back in for service so they could troubleshoot further and that they may need to replace the part. After the second service, they were able to troubleshoot further and identify the issue was with the gas pressure regulator. They quoted me on the cost of repairing the regulator but then they also proceeded to invoice me for the second call which was $170. The second engagement should still be a part of the initial call where they were not able to troubleshoot the issue properly. I was planning on moving forward with them to enter in a maintenance agreement for my other equipment but given this practice of charging for the same service engagement does not sit well.