All reviews for J.W. Pierson

A loyal customer for over a decade, this reviewer praises the company's exceptional service, punctual deliveries, and impressive emergency response capabilities, cementing their loyalty and dismissing all alternatives.

They installed my new central air conditioner efficiently and effectively. Mike and his team were professional, courteous, and made the process straightforward.

Staff were friendly and reliable. Received timely maintenance visit for our yearly boiler check-up. Extremely satisfied with their professional service.

The technician arrived on time and got the job done quickly. As a long-time customer, I've always found Pierson's service to be reliable and well-executed.

As a new customer, I was pleased to have a smooth start with JW Pierson. When my boiler failed to start in the morning, I called before 8am and the technicians arrived promptly, resolving the issue within the hour - a great experience so far.

We've had great service from Tom and the Piersons for 25 years. As self-employed individuals, we've had some cash flow issues - but they're always accommodating, efficient, and courteous. Their reliability is a huge plus.

We had a heat breakdown last night around 5 pm, and I called JW for emergency assistance. What impressed me was that they showed up within an hour - no one else wanted to come because it was past their usual call time.

The technician who arrived, Dillip, was extremely friendly and helpful. He walked us through to the basement where he diagnosed the issue with the worn-out pump due to rust.

He not only fixed the pump but also reset the system, flushed the lines, cleaned parts, replaced old components at no extra cost, and worked efficiently to get our heat back up within an hour.

I'm grateful for Dillip's professionalism and expertise.

My auntie's furnace stopped working last night, so I called them back out for repairs. The technician, Joe, was thorough in his inspection, methodically checking every part of the system like a seasoned pro. When he discovered the issue, he explained it clearly and replaced the faulty component, getting us up and running again. We appreciate the professionalism and expertise Joe showed during the visit, especially when he took the time to visually inspect the system to identify the problem. The service was excellent and we're grateful for their help – we highly recommend this company.

The workers were friendly and professional. A special mention for the bearded delivery guy who showed up at my neighbor's house on 13th Street in Bloomfield – he was a pleasant surprise.

I found myself in a desperate situation on December 29, 2017, when I ran out of heating oil just before Christmas. Luckily, the company was able to send someone over despite it being New Year's Eve. However, upon trying to start my furnace, I hit a snag - all the available techs were occupied with other emergencies.

But here's where things took a remarkable turn: the general manager personally came to my house to attempt to fix the issue himself. Although he initially couldn't get the furnace up and running, he made some phone calls and eventually got assistance, which led to it being fixed hours later. I'm genuinely grateful for this level of dedication and kindness.

It's a testament to their staff that such an exceptional effort was put in on short notice, especially during holidays. The general manager's willingness to roll up his sleeves and help a customer in need is truly commendable.

We've relied on this company for many years, and our experience has been consistently positive. Their technicians demonstrate a strong work ethic and in-depth understanding of their trade. When we've encountered problems with our old furnace - such as oil leaks or breakdowns - they respond promptly and deliver exceptional support.

I've been using Pierson for years to heat my home with oil and maintain my furnace. Their technicians are trustworthy, courteous, and efficient. I appreciate their consistent quality of work and reasonable pricing – they get the job done right without any hassle.

I've been using J W Pierson's services for over five years, consistently experiencing excellent customer care - whether it was addressing a furnace issue or scheduling routine maintenance. Their techs are consistently courteous, knowledgeable, and proficient. Given my long-standing experience, I wholeheartedly endorse this company for all your home heating needs.

I've relied on J.W. Pierson Oil for decades, having grown up with family ties to the company that served my grandparents' home until they passed away. Their consistent punctuality and rapid delivery have always been impressive, often exceeding my expectations. In one instance, I didn't even realize they delivered oil due to their reliability. When I needed furnace repairs on an old unit, the technicians went above and beyond to help me extend its lifespan. They couldn't find a specific part, so they helped me upgrade to a new furnace. The plan worked flawlessly. Their fixed-price program is a standout feature that has earned their loyalty.

I've been relying on [Company Name] for our heating needs since we moved in 1994. Our latest tune-up was spot on as always. The technician did a fantastic job, and I appreciated the professionalism shown by the staff. The service has remained consistent over the years, and it's clear that they know their stuff - one of the technicians has been with the company for decades, which shows in the quality of work.

I've been using the same home heating oil provider for years, following in my parents' footsteps. Their technicians are incredibly skilled and dependable. They prioritize getting customers back up and running quickly, even during emergencies. Every interaction, from delivery to maintenance to billing, leaves a positive impression - I feel valued and treated with respect as a customer.

Went with J.W Pierson for 4+ years, and I'm sticking with them - zero complaints, top-notch service every time.

I ditched another subpar oil company after years of frustration and opted for JW Pierson instead. Having heard great things from my parents, who've been loyal customers for over three decades, I was pleased to find that their service lives up to the hype. My Service Tech, Carlos R., exceeded expectations - his promptness and professionalism were top-notch. He quickly resolved the issue and even tidied up the area where I had a leak, leaving everything spotless.

Fast and reliable service, always a pleasure to work with Julie for deliveries and service calls. I recently had an issue where my oil line went airborne, which they promptly addressed by sending a technician the same day as my request. The tech got my boiler up and running in under 15 minutes - great job.

I'm thoroughly satisfied with the reliable service I receive from this company. They consistently deliver fuel oil just before I need it, eliminating the worry of running out. Their technicians are exceptional and respond promptly to any issues with my furnace - which hasn't happened often due to their excellent maintenance work. The customer service team is always a pleasure to talk to on the phone. Overall, they excel in every aspect, earning my highest recommendation.

JW Pierson is a standout community-focused business that has served our family's oil needs since 1968. Their professionalism, prompt response times, and competitive pricing have consistently impressed me. When I've encountered issues with my boiler, they've dispatched an expert quickly. Notably, they've also demonstrated corporate social responsibility by supporting a local fundraiser with a monetary donation. Their commitment to the community spans decades - it's clear why they're a beloved fixture in Greater Essex County.