All reviews for Frostbite Solutions HVAC LLC

We hired Reiner to install our central air conditioning and new boiler last year. The boiler installation was top-notch, sized correctly for our home. However, the air conditioning system was installed with some subpar work - the ducts were not sealed properly, main ducts were run haphazardly, and low voltage wiring was sloppily terminated outside a box. Despite this, the performance is generally good, although there are some far-off runs that struggle to match the rest of the house.

The service experience has been a different story altogether. When we first contacted Reiner after receiving postcards about their efficiency check, we were told it was only available within 30 days of installation. It's unclear why this would be the case, especially after the technicians had just finished installing our system. Our interaction with the service representative was extremely poor - they seemed unhelpful and dismissive. We've been thoroughly disappointed with the follow-up care from Reiner.

I'm still shaken by an incident where a technician from your company physically assaulted my child while working on their vehicle on the side of Montville's 202 near the fire station, after they were speeding and threatened to punch in the window.