All reviews for Hardware Designs
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Nice options and finishes.
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Great customer service! Ask for Sean!
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A great place to shop for special items. Thanks
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Super quality an variety og products. A little on the pricey side
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Awesome showroom. Knowledgeable staff. Love working with Sean!
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This is the best company to go to for all of your plumbing needs. Very professional and dedicated.
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Great staff and an amazing showroom. Rocco & Sean are truly professionals. Thank you for all of your help.
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Brenda Miller is great! She helped us with six bathrooms and our kitchen. Great selection
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Good place to browse for fixtures for the kitchen and bathroom. They sell mostly higher end fixtures and have a great amount of them out to look at
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Great selection, great service,. Fantastic high end choices... definitely not for the Home Depot shopper.. renno our kitchen and bath from here..the best!!!
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Fantastic experience. All sales reps were very knowledge, and the show very beautiful. It is now the place I will go to first. We several bathrooms to remodel.
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We all run into issues from time to time, but what sets a company apart is their customer service and response even if they don't always have the perfect answer. Hardware Designs is excellent for that. They are extremely professional and responsive and fair. Excellent Customer Service!
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I never write reviews, but I had to this time because of the great service I received from Rocco in the customer service department at Hardware Design.. I had some issues with valves and faucets I bought from them quite some time ago and he was fantastic in helping me get the parts and walking me through it so I can change them myself.. he was great!! In a world that is going "no touch" it's great to see a business continue to succeed because of it's people....Carlos
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Hardware Design offers outstanding customer service, starting from the sales, Brenda Miller, was extremely knowledgeable and has a great taste, to the stockroom manager Rocco who is extremely professional and helpful. This company is worth every penny that you pay. They are always there to help you and make sure you are happy with the product even a few months after your purchase.
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Gorgeous merchandise. Very friendly, helpful staff. I bought many complicated items there to renovate two bathrooms. I needed extra help with a shower head that was defective. Also I needed the glass shelves for my medicine cabinet replaced when my electrician dropped them. Monica made good in both situations. She went out of her way to help me. This is an excellent establishment.
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My experience at Hardware Designs has been phenomenal. Bisette was extremely helpful in finding the exact fixtures we needed and was just wonderful during the whole process. They have an incredible selection of products as well.
I do believe the store is busy and it is better to make an appointment (versus walk-in) - but just a guess. -
Excellent show room
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Great place with a beautiful display. Hood prices.
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Overpriced no service whatsoever. No one in place and many old ladies supposedly working but doing nothing.
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The customer service is horrible. They have a good selection but the hardware took forever to arrive home and it was delivered incomplete. The other parts got lost. And more than a week to get a response and still waiting. No response. Do not use this place. Maybe get some estimate and buy it in another store.
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Hardware designs used to be my go-to for all my needs, especially because the employees were a pleasure to deal with. Unfortunately, since the change in ownership it appears to be a totally different business. Garet is a lazy excuse for a manager. It's obvious they treat both customers and employees poorly. Only the bottom line matters, right Garet?