All reviews for Dormann's Heating & Cooling, LLC

Write a review
    5

    We needed a new AC unit in the middle of the summer, and Dormann's was great from the start. Eric was really helpful answering all my questions by email, text, or call. Sherri and Michelle in the office were friendly and also very helpful in getting me a quick installation date. Jason and Joey installed the new system very quickly and professionally. Really happy with our experience with Dormann's. Would highly recommend.

    5

    Great experience with Domann's! Our water heater died late last night, we reached out and Eric from Dormann's got back to us in under 10 minutes. They were here this morning at 10 and done around noon. The work was excellent and the work area was completely cleaned up. I highly recommend and am so thankful for the quick response and excellent service!

    5

    The technician arrived promptly, was professional, and thoroughly explained everything.

    5

    Dormann’s installed a new hot water heater, heat pump and furnace. They also managed our oil to gas conversion and all that entailed. Every person we worked with was courteous, knowledgeable and willing to go the extra mile to make sure we were informed and happy with our project. We love working with all of them.

    5

    Excellent customer service, knowledgeable technician, very friendly and professional staff

    5

    Very happy with my experience. Needed a new furnace, AC, and water heater. I received quotes from multiple companies, but Eric at Dormann really stood out making sure to get me the absolute best value for my dollar, as well as ensuring i got a system that would keep my family comfortable long term. Also, he wasn't just the sales guy, he was on site making sure the install was top notch. Can't recommend this company enough. Super responsive, very professional, and the instal team was great.

    5

    I recently replaced water heater with Dormann's. The staff team is really professional and took care of the place. They are a little pricey but they do quality work. I have been using them for a few large projects in the house. Definitely recommend them.

    5

    The service was impeccable and the technicians are highly skilled and extremely nice!

    5

    We had a great experience, first time with this company. They were referred to us by a friend, easy to deal with, explained what charges would be, texted us arrival time schedule and showed up at the beginning, not at the end of the arrival time. The tech was very informative and knowledgeable. Had the unit up and running in no time. A very pleasant experience at a fair price!

    5

    Great service at a reasonable price! We just needed a tune up, but Dormann's was able to come out quickly. Tyler was professional and thorough. He explained what he was doing and gave specific recommendations to keep our system working properly. We will definitely continue to be customers!

    5

    Always professional, with excellent follow up and prompt scheduling of work

    5

    Dormans Heating and Air Cooling has been our go-to for HVAC repair for decades now. Their prices are reasonable and their technicians are always prompt and kind. We will continue to use again and again.

    5

    My AC unit stopped working last night and they managed to come out and fix it the same day I called. The technician was prompt, professional, and efficient, quickly diagnosing and resolving the issue. The service was top-notch, and I appreciated their clear communication. Highly recommend Dorman's for their reliable and timely service!

    5

    Great family owned company. Amazing service and communication.

    5

    We can’t speak highly enough about Dormann’s. Their professionalism is outstanding. We recently moved to our new home. Tyler came out to do a check on our heating system to make sure everything is running smoothly and ready for winter. He was very knowledgeable, informative, and friendly. He explained and showed us how the system works. We also had a unit that we weren’t sure of. It was a dehumidifier. He checked that and also explained how it works. We are also thinking about converting our wood fireplace to gas. Tyler also checked on that.
    We had plumbing done by Dormann’s also.
    We highly recommend Dormann’s for all their services.
    All their employees that we dealt with were excellent. Thank you for the pleasant experience!

    5

    Malcolm did a thorough job and fixed the problem I had with my furnace.The cost was very reasonable.

    5

    My AC unit stopped working. I called Dormann’s and they had a guy there in a few hours. Kyle was excellent. He knew exactly what to look for and and had the problem fixed in about 30 mins. Also I felt the price was reasonable. Dormanns will now be my go to company for HVAC

    5

    Great experience from start to finish. The team patiently walked us through a few troubleshooting steps over the phone before scheduling a visit. When the technician came out the next day, he was efficient, courteous, and clearly explained how he would diagnose the issue. We really appreciated the communication and professionalism throughout the process.

    5

    We had Dormann’s Heating & Cooling remove our basement oil tank and replace our aging oil boiler with a tankless combi-boiler. We couldn’t be more impressed with their service.

    From the estimate to project completion, Dormann’s made us feel like we were their only customer. Eric took extra time during the estimate to assess our home’s needs and thoroughly explain all our options. Sherri and Dawn in the admin office were fantastic communicators, keeping the process moving quickly. They even handled all the steps to set up financing through our utility provider, making it seamless for us.

    The installation team worked hard to complete the job in just a day and a half. They were professional, communicative, and treated our home with the utmost care. Their fair pricing and exceptional service make it easy for us to recommend Dormann’s Heating & Cooling to anyone in need of HVAC upgrades.

    5

    Very professional company with amazing family feel. We call them for all our heating and chilling needs.

    5

    Had dormann’s come out to evaluate some ductwork, they showed up on time and the quote was super reasonable. The technicians that showed up were on time, polite, did a great job and let me know when they were stepping out. They also answered all the questions we had. Will definitely be going with them for our next project, 100% recommend this family-owned company.