All reviews for Arctic Air Conditioning

We were thrilled with the service engineer Jian Chen's visit. He quickly diagnosed the problem with our furnace switch, replacing it in mere minutes and getting the furnace up and running again. What impressed us most was his attention to detail when we mentioned an issue in our son's room that had been plaguing us for years - he pinpointed a duct that was open and needed fixing. We're grateful to have found this service, as we'd struggled with the problem for many years. Chen's exceptional technical skills and keen eye are truly assets to Artic Air.

I recently had the pleasure of working with Leo and Alex from Arctic Air, and I wanted to share my positive experience. Leo conducted a thorough inspection of our air conditioner and furnace, providing us with excellent recommendations that were spot on.

Leo's expertise was invaluable in helping us make informed decisions about our unit. His professionalism and work ethic set the tone for the entire visit. The team at Arctic Air excelled from start to finish, with Alex leading the replacement of our air conditioner, furnace, and water heater.

Throughout the process, Alex demonstrated exceptional respect, professionalism, and efficiency, ensuring a seamless transition. His attention to detail and dedication to customer satisfaction were greatly appreciated. Overall, the service was top-notch, and I highly recommend Arctic Air for their expertise and quality of work.

I recently had a fantastic experience with Arctic Air Conditioning and I'm particularly impressed by their prompt response. The technician arrived at my doorstep in under 30 minutes after I called, which was extremely quick and greatly appreciated.

The technician's name is Mr. Castillo and he provided exceptional service. He took the time to thoroughly explain everything and ensured I fully understood the issue with my new thermostat, which wasn't powering on. Despite the problem, he quickly diagnosed it and fixed it right away. His professionalism, expertise, and clear communication made the whole process stress-free.

I would highly recommend Arctic Air Conditioning and Mr. Castillo to anyone seeking reliable and efficient service.

We had a seamless experience with this company. They helped us replace our entire HVAC system. From Greg, the salesperson, who understood our needs and provided excellent service, to the installation team, who were efficient, tidy, and skilled, we couldn't be happier. The new system is performing flawlessly, and we're grateful for the peace of mind that comes with knowing it's in good hands – especially during a particularly harsh winter.

Patrick did an excellent job fixing our broken heating unit that had been out of commission for several hours. He quickly diagnosed the issue without needing a test. His professionalism and expertise restored warmth to our home, making it comfortable once more. I'm extremely satisfied with the service.

I recently hired Arctic Air for a heating issue, and the experience was outstanding. The technician arrived promptly, quickly identified the problem, and completed the repair swiftly. He was courteous, professional, and took the time to explain the fix in detail. My heater is now working flawlessly, and I'm grateful for the efficient service. Eddie's work was top-notch, and I highly recommend him to anyone in need of reliable heating assistance.

Miguel was spot on - courteous, informative, and totally professional. He broke down the problem and options clearly before giving a detailed quote. I'd wholeheartedly recommend him for any plumbing work. The service was top-notch and I'm now keen to get my old toilet replaced by Miguel again soon.

I recently needed a new water heater after mine gave out, and Artic Air took care of it. Frederick.A was the one who installed it, and he worked with his apprentice to get the job done efficiently and patiently. Before leaving, Fred made sure I knew what steps to take next - contacting my local inspection office. Unfortunately, my test failed initially, but I called Artic Air again, and another technician came to assess the issue. A new appointment was scheduled for the following week, and when Robert.M arrived this time, he was kind, diligent, and went above and beyond. The customer service is top-notch, and both Frederick.A and Robert.M exceeded expectations. If you need any work done, I highly recommend Artic Air without hesitation.

I recently had excellent service from this company. David was particularly helpful in finding a replacement package that met our requirements and budget after Hector identified a critical issue with our old furnace. The technicians arrived promptly, worked efficiently, and left the area clean and tidy - all while being professional and courteous. I would highly recommend their services without hesitation.

Made an appointment and they showed up within two hours. Identified the problem, explained it to me, and ordered a replacement part. Job well done!

UPDATE: They provided an estimate for the new part and installation, which would've cost $430. I declined the quote, bought the part myself for $30, and installed it in under 15 minutes - just two screws, disconnect, and reconnecting two wires.

We've recently moved to Hillsborough and again chose Arctic air conditioning. Our technician, Miguel, was very knowledgeable and helpful, going above and beyond to address our concerns. He provided thorough checks and reasonable solutions for prevention, answering all our questions with dedication. We highly recommend Miguel for his excellent customer service skills – he truly made a positive impression.

Frederick from Arctic Air handled our tankless water heater issue with low water flow and provided an outstanding experience. He was upfront about what to expect from the start, eliminating any surprises. Throughout the service, he kept us informed every step of the way, checking in regularly and addressing our concerns. His expertise, transparency, and courteous demeanor made a significant difference. We're confident we'll return to Arctic Air for future maintenance needs.

I've been dealing with Arctic air for over 10 years, having had my HVAC and water heater replaced by them. They offer an annual service contract that ensures my unit runs smoothly during winter and summer. The technicians who attend to our home are highly skilled professionals and pleasant individuals. I appreciate how they keep me informed about upcoming appointments through regular updates. A nice touch is the brief explanation of the technician's work history, along with a photo - it adds a personal touch.

Anthony's assessment visit left a great impression. He presented my options clearly, highlighted the pros and cons, and offered a competitive price that sealed the deal - I ended up buying a complete HVAC system. I was so impressed that I called him back to ask about a Generac purchase. Another excellent experience: he took the time to explain the best solution for my new generator proposal, showing his professionalism once again. Given our recent snowstorms, I'm seriously considering purchasing a generator from Arctic Air. However, my decision will likely be influenced by Anthony's exceptional service and genuine demeanor, which have won me over entirely.

We hired someone to do our regular home service visit and they did a great job. The person who came was very professional and polite, showing respect for our space. They kept us in the loop throughout the process so we didn't get any surprises. He worked quickly and got everything done correctly, thanks to them.

Another excellent experience with this home services business. Jay Desousa was the technician who visited our place and exceeded expectations. He took his time, addressing every aspect of the job with care and attention to detail. A comprehensive report was provided before he left, making it clear what needed to be addressed. As a regular visitor, Jay consistently delivers high-quality work.

Had a great experience with the technician who worked on my boiler. He was very professional, knowledgeable, and explained everything clearly. The job was done quickly and thoroughly. I'm satisfied with the service and would definitely recommend it.

We're thrilled with the service we received from Artic Air. From the start, their team was transparent about the installation process, explaining each step in detail - where vents would go, how ductwork and piping would be laid out, and why certain decisions were made. Given our 100-year-old home's unique challenges, they proved to be more than capable and kept us informed throughout.

Their professionalism was evident in their cleanliness and respect for our property. The installation process itself was remarkably tidy, with the team leaving the house spotless at the end of each day. You'd hardly notice major work had taken place.

The crew were friendly, courteous, and responsive to any queries or concerns we had. They were especially considerate around our young children who were present during the installation. As a bonus, they helped us identify and fix some existing heating issues in the house - a welcome extra service.

The quality of their work is top-notch, exceeding our expectations in every way. I wouldn't hesitate to recommend Artic Air to anyone seeking HVAC services; we couldn't be happier with our decision.

I needed emergency plumbing service after a pipe burst, so I searched online and called Arctic Air Conditioning on Angi right away. They were prompt and scheduled me in quickly.

The technicians, Arthur (Art) and Joe, arrived promptly and got to work immediately. They identified the problem with the burst pipe and fixed it efficiently. The final cost was lower than I expected, which was a relief.
I'm very satisfied with the service and would definitely hire Arctic Air again for plumbing needs. Art and Joe are trustworthy professionals who do excellent work.

I had a major issue with my HVAC system that was leaking heavily, so I called Artic Air late in the day while I was at work to get someone over ASAP. They promised a technician would arrive today, which turned out to be Conor Drevelus. He showed up and got straight to work, fixing the problem on the spot.

Conor is incredibly knowledgeable about his craft and knows what he's doing. What impressed me most was that after he finished, I showed him my upstairs unit and helped him fix the issue by replacing the old, dirty filter in my attic with a new one. He went above and beyond to find the root cause of the problem, but we put it off until better weather comes around - literally within a month or two.

I owe a huge debt of gratitude to Artic Air and Conor Drevelus for saving me from what could have been a costly and potentially disastrous situation. I'll be using them exclusively for all my HVAC needs going forward.

I'm thoroughly impressed with the team at Arctic Air from start to finish. They got everything just right.

We were paired up with Colin, our comfort specialist, who really took the time to understand what we wanted and crafted a solution that met our needs, not just pushed a product on us. His expertise and attention to detail put me at ease knowing I was making a sound decision.

What stood out most was how quickly they responded: installing an entirely new system in under 24 hours, even when it wasn't urgent. That level of promptness is hard to come by these days.

The installation crew itself was top-notch – professional, considerate, and tidy. They worked efficiently, left nothing behind, and took care not to disturb anything. The whole process was done right the first time, explained clearly before they left.

Overall, Arctic Air delivered exactly what I hoped for: a top-quality system, excellent service, and a hassle-free experience. I wouldn't hesitate recommending them to anyone in need of heating or cooling work.