All reviews for Riverdale HVAC Services
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Simply the best
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Fernando did a great and thorough job. Norman is top notch!
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Cleaned up after themselves. Left no mess behind. A truly professional and tidy crew.
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Norman Sheet Metal installed our system 19 years ago and continues to provide great service, whether for routine maintenance or the occasional glitch.
Not to take a shot a the one poor reviewer, but if their system was under warranty, that info should have been offered up to the contractor when the services were requested.The issue seems to be the customer's fault, not Norman Sheet Metal -
Had an emergency with our AC and Riverdale HVAC Services responded fast. Their technician was awesome—super polite, fast, and explained everything. Really felt like they cared. They’re now our go-to for all things HVAC!
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I had an excellent experience with Riverdale HVAC Services. The technician was punctual, courteous, and skilled. He diagnosed and repaired the issue efficiently and explained everything clearly. The price was reasonable, and the service was excellent. Riverdale HVAC Services delivers dependable HVAC service.
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I called to have service on my central air unit. This company needs to add two simple questions to their phone call when booking a service. Next time ask what kind of unit and if it's still under warranty. Be honest and upfront next time so you don't waste customers time and hard earned money. Completely understood having to pay $175 for a diagnostic service and was willing to pay that under the assumption that they could continue with fixing my unit. However, my unit was under warranty. I was told they could not continue to work on my unit if I was going to go through the warranty because they had no account with that particular company. How would I have known that?! Yes, it would make sense for me to have it fixed under the warranty. Why would I choose not to do that. Waited all day in an 87 degree house for them to tell me this! Technician was here for all of half an hour. I didn't have a choice to not go with them so pretty much wasted my $175. Would have been nice to know this beforehand. Called office to comment on why I wasn't explained this ahead of time only to get poor customer service. If you knew you couldn't provide a service on a certain unit under warranty, why wasn't I made aware of that? And then company still has the nerve to charge me knowing this. Any good quality business, if they wanted to keep customers, would rightfully make it right. Waste of time and money!