All reviews for A Degree Above Heating & Cooling, LLC
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Prompt and efficient service from start to finish. Called them this morning as my heating wasn't working - they sent someone over promptly. The technician was knowledgeable, trustworthy, and fair in price. Will definitely be back for future HVAC needs, no question.
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I've had nothing but exceptional service from this company, far exceeding expectations. I've already recommended them to friends and family, as they consistently deliver top-notch work. Their professionalism, fairness, and honesty put my mind at ease - it's reassuring to know they have my best interests in mind.
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We had a great experience with this home services company. The staff was knowledgeable and efficient, offering competitive pricing for our HVAC needs. They arrived promptly, worked professionally, and finished the job without delay. Their courteous demeanor made us feel respected. Overall, we're extremely satisfied with their service.
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A top-notch team of pros showed up, got the job done fast and efficiently, and left the place spotless. The office crew is equally impressive - professional, friendly, and easy to work with. I'd wholeheartedly endorse this company.
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I've finally found a reliable air conditioning company, thanks to Lou. He's an honest, knowledgeable, and professional service provider. I called on Friday at 7pm, and he arrived the next morning. Given the impending heatwave in June, it's great that my system wasn't completely out of commission when it froze up. Lou diagnosed the issue and temporarily fixed it until parts can be installed. I'm grateful for the prompt service.
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They showed up on time, left no mess, and worked with a high level of expertise. They did exactly what they said they would do at a competitive cost. I was very satisfied with the service. They handled a complex job with ease - I'd definitely use them again. Thanks!
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I'm writing to share my experience with ADAHC. I had issues with my heating system, and another company told me they'd follow up but never did. Thankfully, ADAHC showed up within two days of my initial call, which is impressive considering it was late in the day.
From the start, Matt demonstrated professionalism - he arrived wearing proper protective gear without being asked to do so. He was courteous and kept me informed every step of the way. The price they quoted was fair and reasonable. Their service earned them a loyal customer in me. -
I've had two instances of needing their services, both times my 19-year-old furnace has been giving up on me. This time it finally gave out, so I made the mistake of calling another company to fix it because I couldn't remember the correct terminology for my degree level. Their representative came out and told me they couldn't repair it - I'd need a new furnace - and still charged me for their services, which was unacceptable.
I dug through my emails to find their contact info again, hoping for better luck. They sent someone over who truly knows what they're doing, and after about 4-5 hours of disassembling the entire furnace, they figured out the problem. The whole process took a lot longer than I expected, but it was clear that no shortcuts were taken.
What really impressed me was their customer service - from Lou himself to the technician who worked on my furnace. They're honest, transparent, and genuinely care about getting the job done right. When I asked how much I'd owe them, they told me not to worry about it for now and just checked in after a few days to see if the issue had resolved itself. That kind of customer-centric approach is rare.
I'm not one to write reviews often, but this experience was definitely worth sharing. Lou and his team have won over a loyal customer - I'll be recommending them to anyone who needs their services. The technician who worked on my furnace deserves a raise; they're incredibly skilled and went above and beyond to get the job done. -
We've been loyal to this company for years and I wholeheartedly endorse them. They deliver top-notch service that arrives on time and shows genuine concern for customers.
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I've had a fantastic experience with A Degree Above. From Erin at the office to the technicians and owner, everyone has been incredibly professional, kind, and reliable. I'm actually glad I don't have a contract with PSEG anymore because it allowed me to work directly with this company.
When they diagnosed my issue, they recommended something that wasn't covered under warranty. After contacting multiple HVAC companies, A Degree Above stood out for their reasonable pricing and excellent service. They replaced the panel we asked them to, but soon discovered that this wasn't the problem - however, they still made it right without any hassle.
Erin from the office kept me updated on the situation and eventually got the owner involved. He arrived promptly with another technician and fixed the wiring issue for free! This level of customer care is exceptional, especially when many other companies would have simply charged for the fix after initially changing the panel. I'm grateful for A Degree Above's kindness, helpfulness, and integrity - I'll definitely recommend them to anyone in need of HVAC services. -
I hired A Degree Above for an HVAC inspection before purchasing the property, which led to some maintenance recommendations. When it got hot in the spring, I reached out again and they accommodated my call. Their communication is excellent, a crucial aspect that often falls through with service providers. Scheduling was straightforward and hassle-free. The technician, Mr. Borgonos, arrived precisely on time and presented himself professionally, taking precautions by wearing a mask, gloves, and booties before entering the home. He also offered practical tips for maintaining my system.
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This company is incredible - they saved me from disaster. Not just a bad air conditioning situation, but also from other unscrupulous HVAC companies that prey on people.
The staff at A Degree Above are top-notch. From the ladies at the desk to the technicians in the field, everyone is excellent. They're not only experienced but genuinely good people. I was quoted $2000 by another company for a problem that didn't exist - thank goodness I found this place through Yelp.
They fixed my AC issue for a fraction of the cost and explained everything to me. They answered all my questions patiently and kindly. This company is transparent, honest, and genuinely cares about their customers. If you're in need of reliable HVAC service in the area, look no further - they're the best. -
I've had a consistently positive experience with A Degree Above. Their work is thorough and affordable, and they take pride in standing behind their services. When I did encounter an issue, the owner personally came out to resolve it without charge. Further research revealed that my concerns were misplaced. The company's commitment to customer satisfaction is evident in Lou's dedication to making things right. As a result, I've lost all confidence in other HVAC providers and will never go elsewhere again.
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Our experience with A Degree Aboves has been extremely positive, even in the midst of a potentially stressful home buying process. The technician who visited our property was very professional and took the time to thoroughly inspect both the AC and furnace units, explaining each component clearly. This level of service helped us get a fair quote from them, allowing us to negotiate with the sellers. We're confident we'll be using their services again once the sale is complete for any necessary repairs.
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Prompt service showed up unexpectedly on a scorching hot day, just before a holiday weekend. The technicians, Matt and Rich, were courteous and seemed genuinely honest in their work. Erin, the scheduler, was friendly and efficient in getting us last-minute appointment. Given the urgency of the situation, I appreciated that they didn't charge extra fees - the standard service call price was reasonable at $99.99. Overall, a solid experience with prompt professionalism and fair pricing.
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This company has exceeded my expectations in every way. Over the past four years, they've provided top-notch service for our heating and cooling units. Just when I thought their performance couldn't get any better, they surprised me with exceptional dedication. When our AC stopped working on a Sunday, I called them Monday morning and was pleasantly surprised by the rapid response - technicians arrived around 2pm. The diagnosis revealed a new motor needed to be ordered, which was promptly delivered and replaced within an hour of arrival from another technician and the owner. It's impressive how they worked through torrential rain and strong winds to get the job done. What truly sets them apart is their commitment to customer satisfaction - Lou and his team are honest, fair, knowledgeable, professional, and genuinely care about their customers' needs. They listen attentively and deliver exceptional results, making them the perfect choice for anyone in need of reliable heating and cooling services.
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A Degree Above has established itself as a trustworthy and professional company. From start to finish, their projects are completed, and any issues that arise are promptly addressed. Lou is an honest and principled individual who delivered exceptional service on our 3,000 sq. ft. home's advanced full installation. His attention to detail was impressive, and I was thoroughly satisfied with their work as my HVAC contractor.
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I've had my fair share of disappointing contractors, but this company exceeded my expectations. As a landlord with a rental home in Bergen county, it's not easy to manage repairs remotely, so when the tenants reported an AC unit malfunction, I turned to their online reviews. Thankfully, the reviews held true - they're upfront, diligent, and responsive.
What struck me was their willingness to tackle the issue affordably first. I assumed a new unit would be the only option, but they proposed replacing just a capacitor instead. It worked, at least initially. However, it failed again the next day, prompting them to return and replace the entire unit at a surprisingly reasonable price.
I was pleasantly surprised by their initial attempt to keep costs down, which included not charging for a second visit. They even refunded the parts cost of the unsuccessful replacement. Their approach is refreshingly customer-centric, making me glad I chose this company for my needs. -
A Degree Heating and Cooling truly stands out for its professionalism, particularly among newer technicians like Lou and Cheryl at the Richmond location. The team is incredibly knowledgeable and genuinely pleasant to work with - they're a rare gem in this industry. I've found their prices to be fair and reasonable. As someone who doesn't usually leave reviews, I felt compelled to share my positive experience with others who may be seeking a trustworthy company. A Degree Heating and Cooling has earned our gratitude and appreciation.
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I used A Degree Above five years ago and was impressed by their professionalism and integrity. When my central AC had issues again, I called them back without hesitation. They conducted a thorough investigation, explaining each step and my options, just as they did the first time around. Their honesty and expertise are unchanged; I'd highly recommend them to anyone seeking reliable service.
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We needed a new HVAC system for our home and compared prices from multiple vendors before choosing A Degree Above. Their pricing was the most competitive, and their staff was the most professional. The team arrived to replace our old unit less than a week after we welcomed our newborn son into the house. They were incredibly respectful of our home, taking extra precautions to protect our hardwood floors and surrounding areas. They worked efficiently without disturbing my newborn, impressing me with their ability to balance timely work with family considerations. I highly recommend A Degree Above for anyone seeking a hassle-free experience with responsive and competitively priced service.