All reviews for Dalton Service Center

Ramone was knowledgeable, helpful, professional, efficient and personable. He diagnosed and solved the issue on the spot. Great job! The office staff was very helpful too. They got me on the schedule quickly and kept me updated.

The technician was knowledgeable and professional. He gave us good info on what we can expect with this older refrigerator

Our new Frigidaire oven and stove top needed calibration due to our 6600 foot elevation. Jordan our serviceman was fantastic. He explained why we were having the problems that we were having. Then explained what he did to correct them.

Caleb was so very friendly and helpful. He’s a great employee for Dalton.

Caleb was on time, efficient and replaced the broken ice maker. Another great Dalton customer experience.

All my new appliances are under extended warranty with Dalton. They have been amazing this first year of working out some bugs in the units.

Our Dalton technician was quick to determine the problem with our Subzero refrigerator, explain the problem and the next steps in service. Thank you Edward.
Feeling optimistic!

Our refrigerator was delivered back to us about a week or so later in tip top shape! Edward did an excellent job! We are thoroughly pleased and appreciate the professional and fine service from Daltons Repair Service.

My assigned technician was Patrick. Very knowledgeable and professional. Excellent customer service. Was able to solve all the problems with my Wolf cooktop.
Thank you

Absolutely satisfied re the repair of my 13-year-old Maytag dryer. Courteous, timely, and efficient. The cost was very affordable.

The knob was loose in my almost 20 year old wall Viking double oven. Lorenzo came to the house and was able to diagnose the problem and fix it promptly. He was pleasant, helpful and knowledgeable. He even cleaned the inside of the panel while he had it open. I highly recommend Dalton Service.

Experienced technician was able to determine problem and run diagnostics on our refrigerator in a timely manner.

Our technician, Jordon, was courteous and professional. He took apart our entire dryer and cleaned it out entirely. We still need two parts that he did not have, he said he would call back in the morning with an estimate for the parts and he did as he said he would do. He did a nice job, cleaned everything up before he left, and was very knowledgeable.

Quickly diagnosed induction stove problem and ordered the replacement part, which required two techs to install. Not cheap, but got the job done quickly.

Our appliances installer did a crap job and then blamed everyone else but themselves when I called to complain that one corner of our freezer drawers were rubbing against each other with a big gap on the other corner. I finally got the complaint elevated to be considered a warranty issue and Dalton came to the rescue. Edward did an outstanding, it's a pity he he didn't do the install for everything.

We had Patrick in to do a warranty repair on our Viking Range. He was outstanding, on time, quick and efficient, and genuinely nice person.

Dalton has been fantastic from all staffing. Patrick is fantastic. I’ve had 4 companies come out and I refuse to use anyone other Dalton.

Great job. Greg was so patient and professional. The problem with my oven was not an easy fix but he didn't give up. Thank you, Greg.

Update: Dalton Services was very responsive and fixed the problem free of charge (8/18/23). Ice maker works like a charm.

Original review (Late July 2023)

Team Dalton "fixed" the freezer ice maker by installing a part they said was broken. $1250 and 4 weeks. Sure, NP. Except it's not working. Gaslighting followed ("it takes 24-48 hours for it to work"). 5 days later: No ice. Also, 90-day guarantee didn't mean much: Apparently we need another $250 part (why wasn't that discovered/ordered 4 weeks ago?). Three weeks later. No. Ice. In the middle of a heatwave.

I gave Dalton’s a call when my refrigerator gave out. They not only had someone out quickly, but he was super nice and had even brought with him the part I most likely would have needed. Unfortunately I needed a different part, but he had it on order before he left. Even with a service call charge and parts, MUCH less expensive than a new unit! And now I have someone I know I can call if I have any other appliance problems.

Greg was very quick and friendly. Excellent service from him and would definitely use and recommend. Warranty job

We’ve been frequent flyers with Dalton, thanks to a temperamental Maytag washer and dryer. The squeak in the dryer was back again about two weeks ago, and figuring it was time for belt #3, I called. Priscilla placed the order and we waited. The dryer got much worse, so they worked us in with the tech for a quicker visit. Edward showed up—again—and we learned it wasn’t the belt but a roller or the gear. Any of the three can make the same ugly noise. Luckily he had the gear replacement with him, and once again the dryer is working like new.