All reviews for NCB Mechanical

I called NCB after looking at reviews. They gave me an over the phone estimate to start up our swamp cooler and scheduled it for the following week! That alone was pleasantly surprising. I was even more impressed when Ryan showed up and in just a little over an hour, had completed the job. But here's the best part, Ryan cleaned out the scale from our unit and vacuumed it completely, including what was left on the roof! He cut and put in the pads we provided and provided a replacement float. He folded our cover, and placed it inside the garage and shut down our furnace. If you think this is just what "they" are supposed to do, let me say that I have other companies that leave the scale on the roof to blow all over the yard and toss the cover in the garage for me to fold, so if I could give this company 10 stars, I would, and you can bet your socks, I will use them again.

I had called NCB Mechanical to ask if they were hiring because my brother was looking for a job and Jannese was very helpful answering all the questions that I had. While on the phone with her I asked about services and she was very helpful letting me know what the company does. Because of her I will make sure to come to NCB Mechanical for my home.

Brian Lokey were pleasant to work with, solved unexpected issues, was competent and did everything I asked him to do.

Thank you sooo much for my new hvac ac/furnace change over system! Brian and Erik did an awesome job. Lots of hard work and attention to detail. The ac is on my roof but there is no excess piping up there they ran thru the attic and checked the ducts. The electricians did a great job too. All my questions were answered and everything went as planned. I will refer them to all of my friends. This company is top of the line! They really care and it shows!!! And also thanks to Jeff n Dominic!

Brandon runs a great crew that you will soon be glad you brought on board. I needed a brand new AC and heater. I was cool by the end of the first day as it was still warm. Heater was quickly installed with all the safety equipment and a pressure test verified by the city. They took time to install the proper condensate pump explaining everything as they worked. System was great for 1.5 year until I had trouble one night keeping the flame on in the heater. Brandon promptly showed up to troubleshoot and found that a sensor was a little dirty. Left me with the skills to quickly tackle the job on my own if I see it again. Super friendly and professional as I took advantage of their 24/hr service. Even in their busy season Brandon went the extra mile to keep our family warm and happy. Not to mention he easily beats the boys out there like Wagner ($10k less) Affrdable (8k less) truly a diamond can be found in this company. I haven’t even had the opportunity to use them on a plumbing call yet. Is there anything they can’t do? Haven’t found it yet! Keep trucking Brandon.

Ryan and Caesar came out today to inspect my heating and cooling and to change out some intake vents. The guys were really nice, respectful and worked fast. They were upfront with pricing which I thought was fair. I really appreciated their professionalism and approach. I'm going to have them do any maintenance and repairs I need in the future.

Just completed our full a/c conversion. Brian and Eric great people organized efficient great team very friendly .Great experience started with Jeff Baca for estimate si sales pressure great price .Will recommend NBC for any of your hvac plumbing electrical needs. Had many other bids great company. Wish your company much success.

My furnace went out this past week in the midst of the cold front. I had gotten an expensive quote from another company and felt defeated that I wouldn’t be able to get it fixed. I called NCB Mechanical and they were AMAZING! Jeff was respectful, very knowledgeable, and had a more affordable quote sent to me within a few hours. He was able to schedule to have his team come out the next day, so I wouldn’t be stuck without heat. Oscar and Eric installed the new equipment quick and without any issues! I’m very happy with this company and my outcome!

Had a very good experience with NCB Mechanical. Had a water leak under the concrete slab somewhere. They told me that it was not worth fixing it since the house had the old poly pipe. They gave me a bid to recpipe the whole house. The price was very reasonable. The crew was very professional and they all worked good together. It took only 10 days to complete the job. I was very impressed for a young crew, they new what to do. I will be using NCB for any plumbing issues that come up.
Thank
Robert

Posting an unequivocal recommendation for NCB for their work at my home this week. I called around 6AM Monday morning due to a broken water heater. NCB delivered with a same-day appointment and were able to install a new water heater, remove the old heater, and bring my setup into code with the (required) installation of new pipe fittings, natural gas safety mechanisms, earthquake straps, and a water pan.

The crew that came to my home -- beginning with Cesar, then joined by Miguel, Ryan, and Dominic -- were polite, professional, knowledgeable, helpful, and respectful. They answered my questions cheerfully, shared insights about my piping system in my garage, and made several well-informed recommendations about other work I could do to optimize my water system -- WITHOUT pressuring me to do the work with them or to upsell me on the spot.

Finally, the job was expensive (~$1,300 for replacement job including parts and labor, but excluding the water heater, which I went and bought myself before they arrived) (but ask about military discounts!). But after speaking with a couple of people who had the same work done, this is in the heartland of pricing. Well worth it to have the work done quickly, done well, and done on the same day I called to get my house back online. Much appreciated, NCB!

I needed to get my heater checked for the winter season. NCB was able to get me scheduled quickly, the technician was fast, friendly, and knowledgeable, and the service was above and beyond.

I contacted the company and spoke with Janesse. She was such a delightful person. She answered all my questions and made me feel secure in utilizing NBC. Highly recommend in this day you rarely get good customer service so it was a great conversation.

NCB Mechanical operates professionally with exceptional customer service. We had an urgent need for A/C repair, and after a little miscommunication initially, Oscar immediately rectified the situation and went above and beyond with great service and quick repair. Business handled as it should be! Excellent work.

NCB plumbing was the best choice I could make, for my water heater replacement upstairs. The crew showed care for our wood flooring, offered suggestions, and answered all my questions. I recommended them to my co worker and they were very happy. I will use them again for our furnace needs. Highly recommend this company!

I had one water leak underground and one on the sprinkler system. NCB guys, Matthew Jaramillo and Domonic Urtiaga did a great and fast job repairing it. Very professional and kind.

Our HVAC heater stopped working on a Saturday they were able to schedule an apt same day, fix our heater and it didn’t cost an arm and a leg! Thank you!

NCB Mechanicals provided outstanding service on my cooler. From scheduling to completion, the process was efficient and professional. The technician arrived promptly, demonstrated excellent knowledge, and took the time to ensure the system was operating at peak performance before leaving. I appreciated the clear communication, attention to detail, and overall quality of work. I would confidently recommend NCB Mechanicals to anyone in Albuquerque seeking reliable HVAC services.

I had an incredible experience with Jannese Martinez. Her customer service was truly top notch — professional, warm, and compassionate from the moment we spoke. She went above and beyond to make sure I felt heard and taken care of. What impressed me most was her ability to secure a same-day appointment, which made a world of difference for me. It’s rare to find someone so dedicated and efficient. Thank you, Jannese, for your kindness and exceptional service!

After be treated poorly by Daniel's and getting a ridiculous estimate, I was so lucky to get in contact with Denise Martinez. Not only did she help us get great help at an even better price, she stayed in contact until we were completely satisfied. NCB earned us as customers for life.

NCB has been to our home on several occasions, mostly for plumbing issues but also to install an electric water heater. I called them today because our furnace/AC was making weird noises and seemed to smell like gas. They came out right away to check on it. Fortunately, there was no gas leak & a filter just needed to be replaced. I have been impressed with their consistent timely, friendly, competent service. Highly recommended!

I called to get a quote and I spoke to Jannese. She was very friendly and knowledgeable and was able to get me a great deal. The work was done quick and very professional. My AC works great now! 10 out of 10 would recommend NCB Mechanical.