All reviews for Ferguson Plumbing Supply

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    5

    Both times I have needed something specific, Ferguson has had it. The customer service is absolutely excellent! Cant recommend this place enough

    5

    Excellent service.

    5

    Those people got it going on got what I need when I need it!

    5

    Great service usually have everything you need in stock!

    5

    Dave is an awesome sales rep who truly cares about his customers!

    5

    Well u can finally go in side ,one at a time with a mask of course ,but they were very helpful and I got my needs met,😊

    5

    Excellent Service from Noland every time! Always helpful and very informative.
    Highly recommended.

    5

    Tish and Brice are amazing people! They helped me out when I really needed. They go out of their way to provide the absolute best customer service. I walked in with a bunch of problems and I walk out with the solution. They deserve a promotion or a pay increase!

    5

    I received excellent customer service at this location. After phoning to ask if they had specific parts in stock needed to repair my kitchen faucet, I went to the store and was waited on promptly and courteously. Later, I needed to return an item and arrived just after closing time (I incorrectly thought the store closed at 5 pm). I explained I had a small item to return, had my receipt and the unopened package and live over 60 miles from Albuquerque. The employee took my item/receipt, gave me his name and promised to process the return next day. I received a phone call early the next day indicating the return was processed and a refund issued to my credit card. Thank you!

    5

    They were super helpful. I went all over town, and no one had quite what I needed. They figured out how to construct what I needed. It was fabulous!

    5

    I can't express the exceptional service from Nathaniel Trujillo. He was very helpful and courteous. I was on a mission to find a part for my shower and had been to several places and no one at those places offered to help. Another man, bald, who's name I didn't catch was also very kind with helpful suggestions.Thank you for the great experience. I will definitely recommend Ferguson.

    5

    We knew we were interested in Toto toilets and made a list of dealers in Albuquerque. Ferguson’s was the first place we went to look. There we met Hannah Hughes. We looked at several toilets and Hannah gave me a printout detailing our favorite one. The next day I went back alone to find out more. Hannah guided me around the lovely showroom, answering all my questions. I was impressed with her expertise and vast knowledge of the products. She was a whiz on the computer. When I showed her a picture of our bathroom, Hannah immediately recognized the name and manufacturer of my toilet - which blew my mind! She was very gracious, upbeat and helpful comparing the different faucets, locating a small sink and writing up my order. She talked to me at length about the best way to have it delivered to my house. Initially I had thought I’d wait to look at other dealers, but Hannah was so thorough that I decided to simply go ahead and make my order. She assured me she would be tracking the delivery to my house and gave me a bottle of water. It was one of the best experiences buying a large item I’ve ever had. When I told my husband about how great it was, he said, “If we were still in business, we would have tried to hire her”.

    5

    service was friendly and good. that parts to fix water heater was on the high side for cost.

    5

    My water heater plug broke and we needed to find parts for it, everyone there didn’t hesitate to help us find everything we need, Dakota was a big help, she made sure we were taken care of, Highly recommend Ferguson Plumbing Supply. Thank you guys for all your help we appreciate you!!

    4

    Any specialized plumbing needs. Good service

    3

    They supply plumbing
    Materials 👍🏿💩

    1

    Looked up the schedule and said that they were open until noon on Sat.Arrived at 11:30 and an associate rudely told me they were closed. Will not do business there again.

    1

    Bought a sink drain stopper- $120. Subsequently, saw on Amazon for $25!
    Ripped off!

    1

    I told the sales guy I needed an eight inch valve stem for my garden hose faucet AKA water bib. He stared at me in silence long enough for me to make a face at him. Then it was all down hill from there ... trying to sell me parts I didn’t go in there for. But Bob Garret Plumbing parts store up the road was awesome and sold me what I asked for!!!

    1

    Was in a crunch and needed heating elements for my tankless water heater. Ferguson’s marked up price for two elements came to $240. I later found the same elements online for $40. Major rip off. Don’t shop here unless you have no other choice.