All reviews for Rick's Heating & Plumbing Co.

Ive never had a better experience with any other plumbing company. I'm a 1st time home buyer and my water heater from '98 was on the verge of bursting and costing me a lot of money and stress. Donovan took the time to make sure I had everything I needed. He even gave me advice about what I need to do with my furnace before winter and additional future upgrades for my water heater if I were to sell. Very reasonable price for a single income household with 2 small kids. His brother (I never got his name) was so nice on the phone and made me feel better about the whole thing. They did an excellent job and I'm going to be recommending them. Hopefully nothing else goes wrong here, but if it does I'll be calling again!

If I could give them a higher than 5 star rating, I would. Both my swamp cooler and furnace died at about the same time and on top of that my water heater was on its last legs. I spoke with several companies, including The Home Depot and Lowes prior to speaking with Rick's Plumbing. The prices from the various companies varied, with The Home Depot and Lowes being by far the most expensive.

What set Rick's Plumbing apart is:
- They were the least expensive, yet installed high quality equipment. Three of the companies i spoke with gave me quotes more than twice the amount Rick's Plumbing quoted me. One even said they had to hire a crane! (I have a two-story house).
- They answered all my questions and concerns quickly.
- They did not try to sell me stuff I did not need. They were open and upfront about all the pros and cons of the various options and approaches to the installation of the units to our particular house. (We were switching from swamp cooler to an air conditioner).
- I knew exactly what I was buying and what they were going to do prior to signing anything.
- They were all very friendly.

I highly recommend them to all my friends and family!

Ricks helped me with a propane to natural gas conversion. I worked with Donovan, Scott and Thomas. With the help of these three professionals the process was painless and efficient. Donovan was intuitive to all our needs and knew what questions we were going to ask before we asked them! Donovan, Scott and Thomas efficiently converted all our appliances quickly. Donovan is attune to customers safety concerns and took the time with us to ensure we are comfortable with the new natural gas service. I recommend Ricks and plan to use Ricks in the future for my plumbing needs.

We love Rick’s Plumbing and Heating!!!! I called in the morning to replace our broken and out of code water heater and that afternoon our new appliance was installed and we had plenty of hot water! It also passed the city inspection with flying colors! If you are looking for great service, great price and knowledgeable, professional attention to your needs, you need to call Rick’s!!!

Was pleasantly surprised at how wonderful it was working with a difficult situation I had with my home warranty. Rick’s company came to my rescue, with a fair offer, very professional worker, and I would call again. They actually care about the customer and service!

I bought a water softener for my home and needed installed. Rick's Plumbing was very responsive and came to see the set up and give a quote. The quote was very fair. They were very courteous and easy to work with. I would definitely go with Rick's Plumbing and Heating Co again.

We had a leak in our slab and I was super stressed about it, but the guys at Rick’s helped me with all the details including getting what my insurance company needed to cover it. They were incredibly responsive, professional, kind, and helpful. They fixed my leak quickly and with minimal damage. They were friendly and cleaned up after themselves. I would absolutely recommend them!

I needed two new toilets installed and called for an appointment. They were very polite and professional and got me scheduled within just a few days. Toilets were done perfectly and look great. They did everything we discussed and hauled away the old ones. I would not hesitate to use them again for any services they offer.

The team at Rick's was so incredibly responsive to our urgent plumbing matter. I called and they were there later that day and took care of the issue with no problems. Their field techs are very respectful and present to work with. They called ahead of time and told us when they would be there so there was no surprises. I will continue to use Rick's for years to come.

Jorge did a health check on my A/C unit. I was concerned about unnecessary repairs and cost. Jorge went through my system, ensured everything was working properly, replaced a single part which need to be replaced (I saw the readings on the capacitor and agreed that it needed to be replaced), and charged me a very reasonable amount.

Since I was the owner/builder of my house I know its systems well. Jorge reviewed the vent flow, temperature differential, and overall health of the entire system. He spent about an hour with me and I feel he did an excellent job and thoroughly explained everything he did.

I will have them back in the fall to perform a health check on the furnace.
If the quality of their service is consistent, they will remain my "go to" plumbing and heating company.

Rick's was called after another company replaced three parts on the air conditioner and then tried to say it's how the thermostat was being used. Rick's came out and fixed it the first time and, as an out-of-state landlord, he kept me up to date on everything and answered all of my questions. Outstanding work and even better customer service. Definitely give them a call if you need ac work!!!

This was my first time using this company and I was well pleased with their work. Jorge was dispatched and arrived earlier then I thought and was very professional. Jorge answered all my questions and was very friendly along with doing an awesome job! Because of Jorge and the positive experience I had, I will definitely be calling them again for my heating and plumbing needs along with recommending Rick's Heating and Plumbing.

Our swamp cooler was on its last limb and we were in desperate need of a replacement. The guys over at Rick's did an amazing job. They were responsive, prompt, and very competitive with their pricing. I'm all about supporting local and these guys will definitely earn my business and referrals in the future. They also take care of veterans which is huge to me. Definitely recommend 10/10 service.

My old refrigerated unit was top of the line when it was installed by another company, but had been dying for years. Rick's was the 3rd HVAC company I called during a hot June. The first two started a hard sell to replace even before inspecting my old unit, basically from the front porch. I later found the hasty inspections and misdiagnosed repairs did little.

Rick's was referred to me by a relative very happy with his conversion from swamp to AC. They impressed from the start with a thorough review of the old unit including what could be saved and giving good, better, best options. If I had said to save the old unit they would have kept it patched together for another year or two. I ultimately decided to go with a new unit, again with Rick's providing good better best options, all reasonable, letting me decide based on budget. I went with their recommended York unit.

When their supplier let them down, Rick's more than made this right with several solutions that had to have been costly to them. They stayed firm to our original and reasonable agreement. Installers were courteous, Covid safe, and extraordinarily willing to explain in as much detail as my geeky mind could handle.

After the sale and successful install, Rick's contacted and let me know about some rebates they became aware of, saving me $hundreds.

HVAC work isn't cheap. The knowledgeable workers deserve fair pay and quality units cost money. Rick's stood out as an excellent VALUE. I am sitting here cool on a near 100 degree day, very happy with our transaction.

I first hired Ricks to install a pump so that the hot water will get across the house to the shower and not take five minutes doing it. I also subscribe to their maintenance plan and they have been out to install a new hot water heater and now do my HVAC maintenance. All the employees have been very helpful and friendly. I will be sticking with them.

These guys have integrity, knowledge, and experience. They have done several jobs for us. Our lives are better since they made our A/C quieter and more efficient. Our water heater is working better. Our plumbing and fixtures are improved. Their prices are very reasonable and they let us know what to expect. They are busy year round, so schedule in advance. We will continue to use their service for future conversions into more efficient systems. They did honor their veteran pledge.

Rick's Heating and Plumbing does wonderful work for a fair price. I have had them out a few times now; to repair a toilet and to find a leak. Thomas is very friendly, reliable and goes above and beyond to ensure the customer is satisfied! It is refreshing to find a company that is honest and reliable.

Many times when I call for a repair man or routine maintenance I get nervous. You never know what the price is going to be or what they are going to find. I did not have that nervousness with Rick’s. The technicians clearly were candid and honest and explained exactly what they were doing to maintain my a/c. I learned so much from them. If I recall correctly their names were Rick and Thomas. I will be calling Ricks Heating every year for my routine maintenance. I am fully confident I am being given great service at a great price.

If I could give Rick's Heating and Plumbing a 10 star rating I would. I honestly don't know what I would have done without them today! A truly honorable business which is rare these days. Honest. Fair. Reliable. Affordable. Knowledgeable. I urge you to choose Rick's for all your HVAC/plumbing needs. You won't find anyone better anywhere! Thanks Greg and Lexi for everything. You helped our family more than you know. God bless.

It's hard to find enough good things to say about Rick's Plumbing. They are prompt, professional, very good at what they do and are competitive with their pricing. In addition they remember who you are. Recently our evaporative cooler quit working, when they returned my call they said "Mr Capps, you are a good customer, we will work you into the schedule and get you up and running today" and they did! As busy as they are, that was awesome!

I called and left a message on a Saturday to ask for an estimate to do some plumbing work at a house I just purchased. I got a call from one of Ricks Plumbing guys Emerson on a Sunday. He told me he had just come in to check messages and saw that I had called. He was able to give me an estimate over the phone for the work requested and sent a professional young man named David out the next day to do the work. David was very knowledgeable and his work was impeccable. I don't normally leave ratings but these guys are good at what they do and I recommend them to anyone in need of reasonably priced plumbing. I will be using them again to finish another project in the near future. A++ rating