All reviews for Perfection Carpet & Flooring

Perfection is a small shop with great customer service. They worked with us to remove a huge expanse of carpet from a big room to carpet a smaller bedroom, stretched the carpet in a third room so it wasn't wrinkled anymore, installed new carpet in the big room and then cleaned the rugs in both small bedrooms. All this for under $1600.00. What I appreciate the most is the ease of working with them and the fact that the price you see on the samples is the whole price: carpet, installation and padding included.

Did a great job on carpet and tile work

Joe and his men do a heck of a job with their flooring coverings !!

Got a beautiful carpet from here. The workers were great! Love this place.

This crew really does great clean work. Highly Recommend.

Ordered my new carpet and I’m very excited about the selection. Service and quality has always been excellent from Joe and his team at Perfection Carpet.

This place took time to find best carpet for my budget and installation was perfect just like their name.
Installers lay carpet like an artist with precision cuts and very professional hard working group.

Very helpful staff. Willing to work with our tight schedule. Came out next day to measure and give an estimate on vinyl flooring the next day. VERY good pricing!

They did a great job in a short notice for an affordable price and even disposed of the old carpet and padding that I removed. I’ll be using them again in the future.

They were efficient, friendly, cleaned up and did a great job on our carpet. Great prices and quality too!

“The Best Carpet Company-Anywhere- Period!”
We bought our house in 2013 and after cleaning it up, painting and preparing to move in in July, I noticed the carpet wasn’t as clean as I had first suspected. After further investigation I realized the carpet was probably as old as the house- 40 something. Which, in itself, isn’t so bad. The previous resident appeared to have kept up with their house, but it just wasn’t up to par for my taste. So, before we put down any furniture, we ripped out every inch of carpet, cleaned the floors and then said, ”now what?” we lived on very clean concrete for months while I went back and forth with every company I could find online that would install carpet. Some had great products but were asking for too much. Some had fancy showrooms; I would probably be paying for. Others had a good product but I wasn’t sure I would be able to trust the installation or the lifetime of the carpet after it was installed. Finally, one day completely by accident, I was referred to Perfection. I had looked all over and had never noticed this company right down the street from me. I went over to see them immediately. They were perfect. The showroom is smaller than others but has EVERTHNG you would need to make an educated choice from. They were perfect! I met Charmaine for the first time that day. I showed her the samples I had had for months to do some comparisons of what I wanted and what they could offer. She nailed it! She knows her business and she’s confident about it. I felt confident just being around her. She sent me home that day with some samples and a week later the business owner, Joe, came out to do measurements. He was great too! Quick, confident, and knew what he was doing. He’s a pro. I made a selection a week later and talked to them about pricing. Not bad at all!! My bill wasn’t scary and it wasn’t something we couldn’t do. My husband and I worked out our finances and a month later we were having our new luxurious carpet put in. the installers were good. Did their job and no bull. The last installers I had (vinyl- with another company) felt the need to put down my house. They were done in half a day, for the whole house. All –in- all I am recommending Perfection to everyone! They are fantastic. Great work. Fantastic pricing. Very affordable. Fantastic selection in such a little space keeping costs down  and the most knowledgeable staff I have ever seen. I was impressed by them because that’s how I work at my job. Know the product. Know the customer. And your work will come out excellent. I love these guys. We’ll be going back to them for our vinyl needs soon and, don’t forget, they started out as a carpet cleaning company. They do that too!!

I just had to share my experience with Joe and his crew as they made my home fabulous. They did a fantastic job,
Moving my furniture taking out my old carpet and putting in new carpet. It was all done in 1 day. The professional service was great and I will be using them to professional clean my carpets as well once a year. It was a pleasure to work with them

They installed vinyl flooring in our living room and dinning room.
Showed up the day they said they would and finished by 6:00 that day. Very patient with us making choices and taking samples. We will use them again for our carpet replacement. Fair pricing.

My Husband and I, hired Perfection Carpet and Flooring to remove our old carpet and replace it with Luxury Vinyl. We were very happy with the whole process of picking out the Flooring, the coming out to do our appraisal, and the work itself!
Hiring Perfection Carpet and Flooring was a very good decision.

Had a very pleasant experience from beginning to end! Joe the owner came out and measured just a couple days from when I called them. Then Rhianna in the showroom was super super helpful with helping me pick a flooring, I literally went a couple of times. Then the 3 installers were awesome. Took almost 2 days to do my bedroom, living room, dining room and hallway. They were so fast, had great communication and cleaned up after. I'm not even sure if they took longer than a 20 minute break! Definitely recommend this local business!

Perfection Carpet installed carpet throughout entire house 2 years ago..
Recently I notice I little minor something that I wanted to get fixed, so I call back Perfection Carpet and owner of 34 years come out personally to see my issue and within 3 days all taken care of as I had hoped.
That's what I call standing behind your work.
Use this Company for all your flooring needs as you will not regret because Perfection Carpet has got your back.
YES, take my word for it and use Perfection if you want quality job done right and this Company will Do you right, same as they did for me.

Excellent work, quick, clean, professional! We had LVP installed in our Living room and dinning room. Would recommend Perfection for all your flooring needs!!!

I have had a wonderful experience with this team. I initially went with another company and had a horrible experience - they wouldn't even return my phone calls, so I found Perfection. I came into the small, quaint showroom on a friday and the receptionist was incredibly kind and showed me all the available flooring. They scheduled me a measure appointment.

The owner showed up promptly on Monday as promised and was polite and knowledgeable. I put down my deposit and they scheduled my project just 2 weeks out because I had guests coming into town. I figured this might be an issue on such short notice but they made it happen.

Then, as promised, the installers showed up. They were friendly, professional and tolerant of my 4 dogs who I had to keep moving in and out to go potty.

Heres the best part - They did this work when we had that horrendous windstorm with 50 mph + winds and snow. They never stopped. They did an AMAZING job. Even with the horrible weather, they finished the project in 2.5 days. Pretty spectacular if you ask me!!

In 2.5 days they did 1300 square feet of vinyl plank flooring plus all baseboards. They gently removed all appliances, sinks and toilets to do the job right, rather than trying to put the flooring up against the appliances.

A+++++++++ I'll be using again when I do my stairs and upstairs!! Thank you guys!

I had two previous estimates for new flooring in my house. The estimates varied greatly for the same products and I was not pleased with the customer service when I had questions. I found Perfection Carpet and Flooring and called them. They have been in business for over 20 years and are local in Rio Rancho. I went to the store and brought home samples.
Joe came out within a couple of days to measure and gave me an estimate immediately. It was extremely competitive with the other estimates. He told me that it would be about a month before the installation would take place. The other places had told me 2 or 3 months. I was notified when the materials arrived and set up an installation time. The team of 4 men arrived on time on that day. They moved the furniture which I could not have done myself. They began by removing all the baseboards and disposed of the old flooring. By the end of the day, the job was completed and they cleaned up the debris before they left. I am so happy with my new floor! The crew was professional and courteous. I would recommend Perfection Carpet and Flooring to anyone because of their attention to detail, promptness, customer communication, quality of work and price.

We had 7 rooms, stairs, and the upstairs hallway that had 9-year old worn carpeting. After having a very unsatisfactory experience with a big named flooring company, just to get a quote and flooring samples, we decided to try Perfection Carpet & Flooring. Joe came out the same morning we called, took measurements, and then we stopped by the showroom that afternoon to look at the samples. Lena was a big help showing us their showroom full of flooring samples with so many to choose from. We found the most beautiful LVP (luxury vinyl plank). The installation happened a week earlier than expected, and Joe's 3-man crew did a phenomenal job! It took them only 4 days to remove the carpeting and install the new flooring throughout the house. Talk about fast workers! They were punctual, polite, answered our questions and concerns, helped with anything that we asked, cleaned up the work areas very well, and most importantly did an amazing job with the installation. Another thing about Perfection Carpet & Flooring is that they are a family owned business and are located here in Rio Rancho, which we were very happy to support this wonderful local family owned business. Thank you, Joe, Lena, Shannon, and your amazing flooring installation team! My husband and I are so pleased with our new flooring. I'll let the pictures speak for themselves.

I prefer to go local whenever possible & Perfection did not disappoint. I reached out for an estimate to redo flooring in my entire house. While here, they answered endless questions from me, brought up things I hadn’t thought about, like having to take the toilets out to put the new floors in, baseboard replacement. Their crew was just as good, and so was the nice lady in their office. This was an emotional process for me and on top the excellent work, they were kind. The products they offer look amazing in my home & I’ve had nothing but glowing praise from anyone who has seen it. They did my whole house (on the small side) in 2 full days and when they wrapped up the job, they cleaned up behind themselves so well they the only reason you knew they were there is because the flooring was different. Overall, a very positive experience & I’d absolutely use them again.